Hotel Arenas del Pacifico

Hotels
8.9 (219 reviews)
Colorin, 507 , Santa Cruz Huatulco , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Cons:
Old room smell
Limited amenities

Categories

Cleanliness
8.61
Mentioned as clean, but some rooms smelled old and had issues.
Service
9.58
Staff was noted to be friendly, helpful, and attentive.
Location
9.62
Great location, close to key attractions and eateries.
Room Quality
8.07
Rooms were clean but some felt dated and lacked amenities.
Amenities
8.1
Limited amenities mentioned, lacking items like soap and a fridge.
Value for Money
9.56
Good value with breakfast included and reasonable pricing.
Food and Beverage
8.61
Breakfast generally rated positively but had room for improvement.
Overall Experience
9.08
Overall a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:03

Property Description

Luxurious Outdoor Pool
Hotel Arenas del Pacifico boasts a refreshing outdoor pool, perfect for a relaxing swim under the sun.

Delicious Dining Experience
Indulge in a culinary journey at our on-site restaurant, offering a variety of delectable dishes to satisfy your taste buds.

Convenient Location
Located just a stone's throw away from Santa Cruz town centre and a short walk from the bus station, Hotel Arenas del Pacifico offers easy access to the heart of the city.

Book your stay at Hotel Arenas del Pacifico now and experience the perfect blend of comfort and convenience during your visit.

Important information:

Please note that there is a 5% charge when you pay with a (Visa, Mastercard, American Express etc..) credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 219 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 9.08
C
Carlos Ruben • solo_traveller • mx
10
Pros:

Excelente atención del personal, todo el hotel muy limpio y muy bien ubicado. Ampliamente recomendable.

Cons:

Nada, todo excelente.

2026-05-26 • via Nuitee
J
Jennifer • couple • mx
9
2026-05-19 • via Nuitee
N
Nadia • solo_traveller • nl
8
Nice affordable hotel at La crucita. Highly recommended
Pros:

This is the second time I stayed in this hotel. We spent three days here and We loved the pool, the breakfast and our room was very clean. Also, The a.c worked perfectly.

Cons:

The internet stopped working on our tv. That was sad but other than that it was good!

2026-05-14 • via Nuitee
G
galaxias • solo_traveller • jp
8
Pros:

キレイだ

Cons:

特にない

2026-05-10 • via Nuitee
T
Tecceljjr • family_with_children • mx
5
2026-04-20 • via Nuitee
G
G. • family_with_children • de
9
Pros:

Sehr freundliche Mitarbeiter, Frühstück im ruhigen Innenhof, Zentrum zu Fuß erreichbar.
Parkplatz am Hotel.

Cons:

Zimmer etwas hellhörig.

2026-04-15 • via Nuitee
L
Linda • couple • mx
10
Increíble
2026-04-08 • via Nuitee
O
omarhh77 • solo_traveller • mx
9
Excelente relación precio calidad
Pros:

Todo muy bien con el hotel, el personal muy amable, está muy bien situado cerca de restaurants, tiendas, etc. Sin duda me quedaría ahí nuevamente.

Cons:

Al principio batallé un poco con el internet,

2026-04-04 • via Nuitee
P
Paniagua • family_with_children • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-03-25 • via Nuitee
N
Najera • family_with_children • mx
10
2026-03-23 • via Nuitee
T
Tara-Lee • couple • ca
9
Staff are so friendly and the cleanliness was beyond excellent
Pros:

It was small and quaint and I loved the old Mexican feel to the hotel

Cons:

There was nothing I didn’t like

2026-03-22 • via Nuitee
P
Paula • solo_traveller • ar
10
Excelente estadía !
Pros:

La limpieza y la atención del personal así como la ubicación a 3 cuadras del centro

Cons:

Solo saber que no tiene ascensor pero si rampa para llevar equipaje

2026-03-20 • via Nuitee
L
Linda • family_with_children • ca
9
A Hidden Gem in La Crucecita
Pros:

We stayed for 30 days and absolutely fell in love with them. The facility was exceptionally clean, beds real comfy, shower hot and great pressure. Breakfast was good with lots of variety. Pool looks cool and is cool. Very quiet.

Cons:

WiFi and TV not great.

2026-03-18 • via Nuitee
A
alessia • family_with_children • it
10
Pros:

Posizione, struttura, personale, colazione

2026-03-18 • via Nuitee
R
Rona • couple • gb
10
We always use this hotel in Huatulco as it’s so comfortable and friendly.
Pros:

Staff so friendly and helpful. In the centre of town so near lots of restaurants and bars. Room and swimming pool lovely. A very good breakfast is included.

Cons:

Would help if the WiFi could be improved. We managed as we had an international data plan and easy to use the WiFi in local bars.

2026-03-18 • via Nuitee
A
Adrienne • solo_traveller • ca
10
Brilliant+ safe place to visit for several nights. Very relaxing+laid back. Definitely would go back
Pros:

Location near the end of a quiet street but within a 2 block walk to the city square (Zocalo) in La Crucecita.
Breakfast was chosen off the menu of about 5 choices, and never failed to disappoint. Very happy with my deluxe King room (as booked), on top floor and overlooking the pool. Small balcony too..

Cons:

There was absolutely nothing I didnt like!

2026-03-15 • via Nuitee
D
Donna • family_with_children • ca
10
2026-03-12 • via Nuitee
K
Karina • family_with_children • mx
10
Pros:

Muy buenas instalaciones

2026-03-10 • via Nuitee
I
Ilse • family_with_children • nl
9
2026-03-07 • via Nuitee
E
Elizabeth • couple • ca
9
2026-03-02 • via Nuitee