Country Inn & Suites by Radisson Asheville River Arts District

Hotels
•
Country Inn & Suites by Radisson Americas
8.6 (1898 reviews)
22 Westgate Parkway , Asheville , US
+1 828-772-3188

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, spacious rooms with comfortable mattresses
Good breakfast variety and tasty items
Convenient location for families/shopping
Excellent shuttle service and some friendly employees
Reasonable rates / good value
Cons:
Inconsistent/unfriendly service and missed housekeeping
Low water pressure and occasional no hot water
Breakfast items sometimes run out and staff may be rude
Pool is very small/overcrowded and has a strong chlorine smell
Limited parking and few nearby restaurants in some areas

Categories

Cleanliness
9.3
Rooms repeatedly described as very clean and spacious; several guests explicitly praise cleanliness though a few reported missed housekeeping during longer stays.
Service
6.5
Mixed to negative: multiple reports of unmotivated or rude staff (breakfast server, front desk), issues with asking for basic items; some guests noted friendly or helpful employees and excellent shuttle service, but overall service is a weak point.
Location
9.1
Generally praised as centrally located and convenient for visiting families and shopping (Tesla chargers mentioned); a few guests noted it is outside downtown with limited nearby restaurants.
Room Quality
8.7
Rooms described as spacious with comfy mattresses and good layout; recurrent issues with pillows, shower/water pressure and occasional lack of hot water noted by multiple guests.
Amenities
8.8
Shuttle service and breakfast offerings are positives; negatives include a very small/chlorine-smelling pool, occasional cold indoor pool, limited parking and inconsistent room cleaning during extended stays.
Value for Money
9
Several guests comment on good rates and that it was 'not bad for the money'; some frustration over paid bottled water and occasional shortages at breakfast slightly temper this.
Food and Beverage
8.8
Breakfast quality and variety are often praised (specific items like french toast sticks noted); however staff sometimes did not replenish items and some servers were reported as rude, and pets near the food area was a concern.
Overall Experience
8.6
Overall pleasant stays for many guests due to clean rooms, location and shuttle; recurring service and water/amenity issues prevent a higher overall score but many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Amenities
This Country Inn & Suites by Radisson in Asheville boasts a fitness centre, indoor heated pool, and a delectable hot breakfast for a perfect start to your day.

Delicious Breakfast Options
Guests can enjoy a self-service breakfast area offering toasted Belgian waffles, fresh eggs, a variety of bread, cereal, and beverages. Yoghurt and fresh fruit are also available daily, ensuring a satisfying morning meal.

Convenient Services
With free WiFi, flat-screen cable TV, and coffee machines in every room, along with a business centre offering copy and fax services, your stay is designed for both relaxation and productivity. Additionally, take advantage of the free shuttle service and on-site launderette for added convenience.

Experience comfort and convenience at Country Inn & Suites Asheville River Arts District. Book now to enjoy a delightful stay in Asheville!

Important information:

Please note that a pet fee applies for guests bringing pets. There is a maximum of 2 pets per room.

Pet Fee is $60 + taxes per pet. Maximum 2 pets per room. Dogs ONLY are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1898 reviews
Cleanliness: 9.3
Service: 6.5
Location: 9.1
Room Quality: 8.7
Amenities: 8.8
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 8.6
J
Joerg • couple • de
6
Clean and quiet hotel which has the potential to be very nice with motivated staff
Pros:

The rooms very spacious and clean with a comfy mattress. The hotel was quiet and we were not bothered by noise from adjacent rooms or outside traffic.

Cons:

Staff was unmotivated and did not do more than absolutely required. Had to ask repeatedly for (free of charge) drinking water since the faucet water was very smelly and we were then referred to buy drinking water at a rate of 7$ per bottle. Several essential breakfast items "ran out" on one day. Hotel location is outside downtown area and only 2 eating places are in walking distance. The Arts district is mostly gone since the hurricane/flooding. The "swimming pool" mentioned in the description is tiny and smells of chlorine. With 4 people the pool is overcrowded.

2026-10-30 • via Nuitee
J
Jeremy • solo_traveller • us
4
2026-10-28 • via Nuitee
F
Franziska • couple • us
8
Pros:

Location

Cons:

Had ground floor room which was noisy and dark.

2026-10-27 • via Nuitee
M
Maria • couple • us
9
It was a very pleasant stay and looking forward to be back on another adventure in Ashville NC.
Pros:

Water pressure is phenomenal.

Cons:

Nothing.

2026-10-26 • via Nuitee
K
Karen • couple • gb
7
2026-10-26 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-10-24 • via Nuitee
E
Eliezer • family_with_children • il
9
2026-10-22 • via Nuitee
M
Meredith • family_with_children • us
3
It’s a place to stay that I won’t stay again.
Pros:

Meh

Cons:

Meh

2026-10-21 • via Nuitee
C
Cynthia • couple • us
10
Pros:

Clean, good rates, impressive breakfast!

2026-10-21 • via Nuitee
A
Astrid • couple • us
7
Pros:

Location and size of the room

Cons:

Needs some updates

2026-10-20 • via Nuitee
D
Deborah • solo_traveller • us
6
Ok
Pros:

Room was comfortable.

Cons:

Morning left there was no hot water! When I told the front desk she wasn’t very sympathetic. I wasn’t complaining, just informing her.

2026-10-20 • via Nuitee
S
Sergey • family_with_children • us
6
2026-10-18 • via Nuitee
A
April • couple • us
8
Pros:

There were was a variety of choices for breakfast.
The french toast sticks were the best!

Cons:

Pets in the lobby near food area is unhealthy.

2026-10-17 • via Nuitee
J
Jessica • couple • us
7
Pros:

Room was nice. Shower needed some work, and there was no water pressure. Otherwise nice stay. Would stay here again.

2026-10-17 • via Nuitee
K
Kathy • couple • us
9
Pros:

Breakfast was very good with a lot of choices.
Staff was pleasant.

Cons:

Water pressure in shower.

2026-10-14 • via Nuitee
S
Salina • solo_traveller • us
1
Pros:

The coffee

Cons:

The staff was not friendly and our room wasn't cleaned the whole 5 days we were there

2026-10-10 • via Nuitee
A
Amy • couple • us
5
2026-10-10 • via Nuitee
K
Kerstin • couple • de
9
2026-10-09 • via Nuitee
S
Stephen • solo_traveller • us
9
Great shuttle service! Friendly employees
Pros:

Loved the shuttle service! Totally worth staying just for that. Employees were friendly and knowledgeable.

Cons:

No room cleaning during our 4 day stay. Not a huge deal, but a bit unusual. We also encountered trouble with water (air in the lines, no hot water) during the daytime on day 3. Not a huge deal, and cleared up soon.

2026-10-08 • via Nuitee
D
Dana • couple • us
10
Pros:

It was a great place to stay and the staff were great!

Cons:

The indoor pool was cold

2026-10-08 • via Nuitee