Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful ambiance
Delicious food
Clean and well-maintained facilities
Cons:
Location may require walking to reach the best beaches
Limited pool service
Some room configurations may not offer optimal comfort

Categories

Cleanliness
9.1
Most reviews highlight cleanliness and attention to detail, particularly the exceptional room cleaning frequency.
Service
9.6
Reviews consistently praise the friendly and attentive staff, enhancing the overall experience.
Location
8.6
While the hotel has a mostly pleasant environment, some guests noted that reaching attractive beaches requires a walk.
Room Quality
9.1
Rooms are described as spacious and well-maintained, contributing to a comfortable stay.
Amenities
9.1
Various facilities like the pool and spa meet the expectations for a premium hotel.
Value for Money
8.6
The quality of services and offerings, though noted to be a bit upscale, provides a strong sense of value according to guests.
Food and Beverage
9.1
The breakfast selection and overall dining experience received high marks from nearly all reviewers.
Overall Experience
9.6
Guests overwhelmingly express satisfaction, often describing their stay as memorable and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:56

Property Description

Luxurious Seafront Property with Grand Amenities

Set on the seafront with direct access to the sea, Universal Grand León & Spa offers a lavish retreat just a short walk from the nearest beach. Enjoy the large outdoor and indoor pools for relaxation and recreation.

Relaxation and Wellness Facilities

Indulge in the sauna, gym, and chill out area with Balinese beds for the ultimate relaxation experience during your stay.

Gourmet Dining and Entertainment

Savor a 5-course dinner menu as a half-board guest, complete with a salad and dessert buffet. Visit the poolside bar "Bora-Bora" for daily set menus and snacks, adding a touch of culinary delight to your vacation.

Book now to experience the luxury and comfort of Universal Grand León & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

9.1
Based on 305 reviews
Cleanliness: 9.1
Service: 9.6
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
M
mark • couple • mc
1
Nightmare
Pros:

Nothing

Cons:

Promotional images do not reflect what the hotel is - cold, lifeless

2026-09-17 • via Nuitee
D
Dominik • couple • ch
10
2026-09-17 • via Nuitee
M
Mustapha • couple • de
10
2026-09-17 • via Nuitee
S
Sabrina • couple • ch
10
Atención del personal maravillosa y estándar muy alto al detalle
Pros:

La atención del personal, la limpieza y la localización.
En particular me gustaría destacar el nivel de detalle del equipo de limpieza, que hizo de la estancia, algo especial.

2026-09-15 • via Nuitee
D
Delphine • extended_group • fr
9
Parfait pour un groupe, coucher de soleil incroyable
Pros:

L’infrastructure, l’emplacement, la gentillesse du personnel.
Nous étions un groupe, la taille de cet hôtel fait que chacun peut trouver un espace sans empiéter sur celui du voisin
Petit déjeuner exceptionnel

Cons:

Si je devais critiquer quelque chose, ce serait juste la salle de bain, pas de coton, douche avec des joints et robinets qui ont un peu vécu.

2026-09-15 • via Nuitee
B
Bruno • couple • ch
9
Unser Dank geht ans gesamte Universal Grand Leon-Team :)
Pros:

Das Frühstück war reichhaltig. Schön war, dass man drinnen oder draussen essen konnte.
Die Lage des Hotels ist sehr gut. Ladenstrasse, Busstation, Strände, Salzsalinen etc. in nächster Nähe.

Cons:

Uns fehlte die Abwechslung am Salatbuffet. Es gab immer die gleichen Salate. Jedoch viel Käse, Früchte, Salziges, Nüsse etc.
Beim Hauptgang fehlte uns eine dem Fleisch/Fisch entsprechende grössere Beilage (Kartoffeln, Pasta, Reis ...)

2026-09-14 • via Nuitee
B
Bérengère • solo_traveller • fr
10
Parfait
Pros:

Le personnel au petits soins, la finesse, la propreté des lieux
Un hôtel exemplaire

Cons:

Tout était très bien!

2026-09-13 • via Nuitee
A
Andreas • extended_group • us
7
Nice stay but it could have been better for what we paid.
Pros:

Good service overall, i.e. front desk and at breakfast. Nice property overall except for items mentioned below.

Cons:

Air conditioning didn't work well. The swimming pool was too hot, more like a large hot tub. The food and service in the onsite Bacora restaurant was bad.

2026-09-10 • via Nuitee
T
Thomas • couple • us
10
2026-09-08 • via Nuitee
J
Janet • family_with_children • il
7
Pros:

The room was lovely

2026-09-07 • via Nuitee
V
Virginie • couple • ch
10
Magnifique
Pros:

Emplacement, calme, lit hyper confortable, beaucoup de choix pour les repas, décorations, piscine

2026-09-07 • via Nuitee
M
Marc • solo_traveller • lu
9
2026-09-04 • via Nuitee
G
Gary • couple • gb
10
What we needed
Pros:

Such a chilled place with class food and overall experience. If you want a place to completely get away from the world this place is it

Cons:

Nothing was great

2026-09-04 • via Nuitee
S
Susanne • family_with_children • de
9
2026-09-01 • via Nuitee
C
Claudia • extended_group • ch
8
Pros:

Schöne moderne Suiten, Lage am Meer und sehr schöne Poolbar/Poolrestaurant. Gutes Frühstück, Wualität top!Die Behandlungen im Spa sind hervorragend,wenn auch teuer!

Cons:

Leider war das Personal beim Frühstück sehr unfreundlich. Das schmutzige Geschirr wurde nicht abgeräumt und die Bestellung von Kaffee und Eierspeisen lief sehr schleppend.

2026-09-01 • via Nuitee
G
Gerhard • family_with_children • at
8
2026-08-30 • via Nuitee
P
Petra • family_with_children • sk
7
Pekny hotel, zla poloha
Pros:

Ciste, luxusne

Cons:

Ziadna zabava pre hosti, ziaden program, hotel nema program, okrem hotelovej restauracie v ktorej na veceru musite mat polpenziu sa v tejto casti Malorky vecer nenajete

2026-08-30 • via Nuitee
O
OHAD • family_with_children • cy
8
היה מעולה
Pros:

ארוחת הבוקר הייתה מעולה, והחדרים נקיים מאוד. הצוות היה אדיב ויעיל מאוד. מלון מומלץ מאוד למשפחות.

Cons:

החדר הזוגי היה קצת קטן.

2026-08-28 • via Nuitee
M
Michelle • couple • ch
9
Pros:

Ein sehr schönes Hotel, freundliches Personal und gute Lage. Das Frühstück war sehr lecker und der Poolbereich sehr schön und sauber. Die Zimmerausstattung war sehr gut und das Hotel ist sehr empfehlenswert.

Cons:

Der Pool war sehr warm..

2026-08-27 • via Nuitee
O
Otmar • extended_group • de
10
Wir haben uns sehr gut erholt. Unsere Wünsche wurden jederzeit umgesetzt
Pros:

Hotel war sehr sauber. Personal sehr freundlich!!!

Cons:

Das Hotel ist insgesamt sehr zu empfehlen!

2026-08-25 • via Nuitee