Palla Boutique Hotel

Hotels
9.1 (997 reviews)
Puente Bolognesi 350 Arequipa 350 , Arequipa , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality food
Cons:
Pool cleanliness
Noise issues

Categories

Cleanliness
8.28
Some reviews indicate issues with pool cleanliness and the room description suggests varying sanitation quality.
Service
9.75
The staff is frequently praised for being friendly and attentive, with several comments highlighting exceptional service.
Location
9.29
The hotel location is described as ideal, being in the heart of the city with great views.
Room Quality
8.74
Rooms are generally reported to be comfortable, though there were some comments about noise and windows lacking views.
Amenities
8.77
The hotel offers a rooftop terrace and pool, though the pool was noted to be small.
Value for Money
9.23
Overall, guests feel they received good value for their stay given the excellent service and amenities.
Food and Beverage
9.28
Breakfast received high praise, particularly the quality of food and the experience on the terrace.
Overall Experience
9.45
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Luxurious Accommodation
Palla Boutique Hotel, nestled in Arequipa's historical city centre, offers elegantly designed rooms just a stone's throw away from the main square. Each room features modern amenities including a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.

Convenient Facilities
Guests can take advantage of the complimentary WiFi available throughout the property and make use of the free private parking on-site. The 24-hour front desk ensures assistance is always at hand for any needs that may arise during your stay.

Relaxing Atmosphere
Unwind at the on-site bar or in the cozy seating areas available in some rooms. Whether you're exploring the city or simply taking a break, Palla Boutique Hotel offers the perfect blend of comfort and convenience.

Book your stay now at Palla Boutique Hotel for a truly unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$45 per person per night when using an existing bed.
    People 8 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 997 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.45
A
AlexUH • solo_traveller • es
6
Bonito hotel con un personal bastante incompetente
Pros:

Vistas de la terraza

Cons:

Personal muy ineficaz
Dificultad para moverse dentro del hotel
Frio fuera de la habitacion
Habitación muy interior

2026-05-23 • via Nuitee
C
Charlotte • solo_traveller • fr
9
2026-05-23 • via Nuitee
M
Manuel • couple • at
9
2026-05-23 • via Nuitee
A
Ann • couple • gb
10
3 nights in Arequipa , whilst touring Peru
Pros:

Great location. Efficient and friendly staff . Great breakfast choice . Fabulous views from the breakfast / bar terrace. Comfortable rooms .

2026-05-22 • via Nuitee
J
Julian • solo_traveller • de
8
Mit anderem Zimmer 10/10
Pros:

Traumhafte Dachterasse, super Lage, gutes Frühstück, nettes Personal an sich alles top.

Cons:

Wir hatten ein Zimmer mit einem Fenster nur ins Atrium des Hotels also kein wirkliches Tageslicht. Das hätte man aber bei der Buchung aber vielleicht checken können. Das Zimmer war etwas „mockig“.

2026-05-21 • via Nuitee
D
Daniela • couple • at
9
2026-05-21 • via Nuitee
A
Aleksandr Sobolev • solo_traveller • de
10
2026-05-21 • via Nuitee
M
Megan • couple • ie
9
Excellent.
Pros:

Lovely boutique hotel in a central location. Great rooftop area. Clean and modern.

Cons:

It’s worth paying up for one of the nicer rooms as the basic room is quite small and has no windows.

2026-05-20 • via Nuitee
M
Michele • couple • us
10
Wonderful and comfortable place. The terrace is gorgeous, the bed was comfy, the food delicious. Interesting historica
Pros:

The staff was really wonderful

2026-05-20 • via Nuitee
M
Martina • solo_traveller • de
6
2026-05-18 • via Nuitee
C
Christopher • couple • us
9
Good value hotel!
Pros:

We loved the breakfast area and view. The breakfast was very nice. The rooms were very clean and modern. The beds were super comfortable. They gave us new water each day. The location is great!

Cons:

The rooms are a little dark and cold. They do provide a heater but did not reach the whole room. We stayed in two different kinds of rooms The queen standard was very small but the larger one more comfortable.

2026-05-18 • via Nuitee
R
Rosemarie • couple • ca
10
2026-05-18 • via Nuitee
R
rhonda • extended_group • us
4
Nice hotel, grumpy unfriendly staff. Very mediocre service.
Pros:

nice hotel. Beautiful setting.

Cons:

Staff was mediocre at best. Not helpful. Said they couldn't help with typical things a hotel could help with. How to find a driver, can I put things in storage.
They could not find our fourth booking and said they couldn't help us. they were booked full. Then they ended up finding it. but when I checked later the hotel was definitely not full. Strange.
I paid extra for a king room and received a queen. I needed the extra space. They were not helpful at all. Said there was nothing they could do and then ignored me.

2026-05-16 • via Nuitee
M
Maanan • couple • fr
2
Peut faire mieux
Pros:

Localisation

Cons:

Le personnel extrêmement désagréable et mal poli

2026-05-15 • via Nuitee
D
daniel • solo_traveller • au
10
Pros:

Beautiful building and well built rooms. Couldn't hear the street at all.

2026-05-14 • via Nuitee
L
Laurent • family_with_children • fr
10
Pros:

Breakfast, Terrasse view

Cons:

n/a

2026-05-13 • via Nuitee
L
Laurent • family_with_children • fr
9
Pros:

Terrasse view

Cons:

n/a

2026-05-13 • via Nuitee
L
Lone • couple • dk
9
2026-05-12 • via Nuitee
S
STAVROS • couple • gr
9
2026-05-11 • via Nuitee
J
Jorge • family_with_children • ch
8
Recomendado, cerca del centro, personal agradable.
Pros:

La gentileza del personal, la vista desde el restaurante, la limpieza y la seguridad del establecimiento.

Cons:

Pequeño problema al llegar, que se pudo arreglar, pero incómodo.

2026-05-11 • via Nuitee