Palla Boutique Hotel

Hotels
9.1 (1078 reviews)
Puente Bolognesi 350 Arequipa 350 , Arequipa , pe

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality food
Cons:
Pool cleanliness
Noise issues

Categories

Cleanliness
8.28
Some reviews indicate issues with pool cleanliness and the room description suggests varying sanitation quality.
Service
9.75
The staff is frequently praised for being friendly and attentive, with several comments highlighting exceptional service.
Location
9.29
The hotel location is described as ideal, being in the heart of the city with great views.
Room Quality
8.74
Rooms are generally reported to be comfortable, though there were some comments about noise and windows lacking views.
Amenities
8.77
The hotel offers a rooftop terrace and pool, though the pool was noted to be small.
Value for Money
9.23
Overall, guests feel they received good value for their stay given the excellent service and amenities.
Food and Beverage
9.28
Breakfast received high praise, particularly the quality of food and the experience on the terrace.
Overall Experience
9.45
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Luxurious Accommodation
Palla Boutique Hotel, nestled in Arequipa's historical city centre, offers elegantly designed rooms just a stone's throw away from the main square. Each room features modern amenities including a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.

Convenient Facilities
Guests can take advantage of the complimentary WiFi available throughout the property and make use of the free private parking on-site. The 24-hour front desk ensures assistance is always at hand for any needs that may arise during your stay.

Relaxing Atmosphere
Unwind at the on-site bar or in the cozy seating areas available in some rooms. Whether you're exploring the city or simply taking a break, Palla Boutique Hotel offers the perfect blend of comfort and convenience.

Book your stay now at Palla Boutique Hotel for a truly unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$45 per person per night when using an existing bed.
    People 8 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1078 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.45
G
Giuseppe couple it
10
Pros:

Della struttura mi è piaciuto tutto. Posizione ottima, hotel e stanza pulitissime. Colazione eccezionale sulla terrazza con vista del vulcano. Ci hanno anche preparato delle box quando non potevamo farla in hotel a causa delle escursioni che iniziano molto presto. Se tornassi ad arequipa, tornerei in questo hotel.

Cons:

Unica piccola pecca l’impossibilità di fare l’early check-in. O per lo meno di solito si ha la conferma entro 48 ore prima. Il tutto va a cozzare con le cancellazioni gratuite ecc. l’unica soluzione è pagare per intero una stanza dal giorno prima.

2026-07-24 via Nuitee
P
Pernilla couple se
10
Pros:

Breakfast on the lovely roof terrace was fantastic!!!
Enjoyed it so much, and there were even humming birds coming by in the flowers

Cons:

Chilly in the reception (outdoor area) when we arrived early…

2026-07-22 via Nuitee
O
Olivier solo_traveller fr
6
2026-07-21 via Nuitee
C
Clara couple at
10
2026-07-20 via Nuitee
S
Sab couple ca
10
2026-07-20 via Nuitee
L
Lea Sophie couple de
9
Sehr angenehmer Aufenthalt
Pros:

Die Unterkunft ist sehr zentral und trotz des vielen Trubels, kann man nachts sehr gut schlafen.
Das Hotel ist im inneren offen, wodurch es sehr hell und warm wirkt.
Man hat vor dem Check-in oder auch nachdem man bereits ausgecheckt hat die Möglichkeit sein Gepäck in einem separaten Raum stehen zu lassen.
Wir haben uns sehr wohl gefühlt.

Cons:

wir hatten leider kein Fenster rauswärts, sondern nur eins was in den inneren Hof ging. Das ist etwas nervig, wenn andere Hotelbewohner ständig vor dem Fenster langlaufen.

2026-07-19 via Nuitee
S
SOPHIE extended_group be
9
2026-07-19 via Nuitee
R
REMI solo_traveller fr
9
Pros:

Emplacement , charme atypique

Cons:

Service petit-déjeuner un peu "brouillon"

2026-07-19 via Nuitee
P
Paul solo_traveller mt
10
2026-07-18 via Nuitee
A
Andy couple be
10
Mooie uitvalsbasis om Arequipa en omgeving te bezoeken!!
Pros:

Mooie kamers met schitterend ontbijt! Mooie ligging ook!

Cons:

/

2026-07-18 via Nuitee
A
Andy couple be
10
Mooie uitvalsbasis voor het bezoeken van Arequipa en omgeving.
Pros:

Mooie kamers met schitterend ontbijt! Mooie ligging ook!

Cons:

/

2026-07-18 via Nuitee
A
Andy couple be
10
Mooie uitvalsbasis om Arequipa te bezoeken!!!
Pros:

Mooie kamers met schitterend ontbijt! Mooie ligging ook!

Cons:

/

2026-07-18 via Nuitee
T
T1417XV_ Solo travel
6
Big disappointment
Pros:

The hotel is located close to the main square, but despite the investment in its planning, the atmosphere and overall design are cold and stark. The breakfast served on the nice roof terrace is very limited and not generously served as expected from a hotel that claims to be a high-class hotel. A big disappointment!

2026-07-17 via Tripadvisor
C
Clairedawson solo_traveller gb
10
Pros:

The location and the staff were exceptional. The roof top was also beautiful and a lovely place to sit and relax when acclimatising.

2026-07-17 via Nuitee
M
Mascaro couple br
8
Confortável
Pros:

Cama boa

Cons:

Chuveiro

2026-07-16 via Nuitee
L
Lucía couple es
8
2026-07-16 via Nuitee
A
antonia maria couple es
10
2026-07-15 via Nuitee
A
antonia maria couple es
10
2026-07-15 via Nuitee
A
anka05 solo_traveller de
8
Pros:

Design und Lage

Cons:

Wäsche-Service ist Abzocke 38€ für 2 Beutel (keine Transparenz!)
15 $ für Parkplatz/Tag
sehr kleines Bad
TV-Sender verpixelt, Bildrauschen
Safe funktionierte nicht

2026-07-15 via Nuitee
M
matthiasgJ415XC Friends getaway
8
Amazing view
Pros:

We had a wonderful time here—friendly staff, a spacious room with a balcony, and a spectacular rooftop terrace with a view of the surrounding volcanoes. The freshly prepared breakfast was exceptionally good. The hotel also offers dinner, which is well-prepared, and a bar. Neither of these, however, seems to be the operator’s main focus.

2026-07-14 via Tripadvisor