Palla Boutique Hotel

Hotels
9.1 (1057 reviews)
Puente Bolognesi 350 Arequipa 350 , Arequipa , pe

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality food
Cons:
Pool cleanliness
Noise issues

Categories

Cleanliness
8.28
Some reviews indicate issues with pool cleanliness and the room description suggests varying sanitation quality.
Service
9.75
The staff is frequently praised for being friendly and attentive, with several comments highlighting exceptional service.
Location
9.29
The hotel location is described as ideal, being in the heart of the city with great views.
Room Quality
8.74
Rooms are generally reported to be comfortable, though there were some comments about noise and windows lacking views.
Amenities
8.77
The hotel offers a rooftop terrace and pool, though the pool was noted to be small.
Value for Money
9.23
Overall, guests feel they received good value for their stay given the excellent service and amenities.
Food and Beverage
9.28
Breakfast received high praise, particularly the quality of food and the experience on the terrace.
Overall Experience
9.45
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Luxurious Accommodation
Palla Boutique Hotel, nestled in Arequipa's historical city centre, offers elegantly designed rooms just a stone's throw away from the main square. Each room features modern amenities including a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.

Convenient Facilities
Guests can take advantage of the complimentary WiFi available throughout the property and make use of the free private parking on-site. The 24-hour front desk ensures assistance is always at hand for any needs that may arise during your stay.

Relaxing Atmosphere
Unwind at the on-site bar or in the cozy seating areas available in some rooms. Whether you're exploring the city or simply taking a break, Palla Boutique Hotel offers the perfect blend of comfort and convenience.

Book your stay now at Palla Boutique Hotel for a truly unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$45 per person per night when using an existing bed.
    People 8 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1057 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.45
F
Fiona • solo_traveller • gb
10
Great hotel in a great location
Pros:

Great location, attentive service from the staff (especially Liz and Jackie). Breakfast was great and the views from the rooftop are stunning.

Cons:

The lock system on the main door could be improved.

2026-07-03 • via Nuitee
F
Fiona • solo_traveller • gb
10
Gorgeous hotel with impeccable service
Pros:

Gorgeous hotel a few blocks away from Arequipa centre. Roof terrace and pool were a highlight. Great breakfast and impeccable friendly service from all the team.

Cons:

Minor annoyance was the lock on the front door that needed to be opened by staff inside.

2026-07-01 • via Nuitee
C
claudio • couple • cl
10
Maravilloso lugar
Pros:

La atención del personal, el desayuno en terraza

Cons:

No aplica

2026-07-01 • via Nuitee
C
Chiara • couple • it
9
Pros:

Struttura bellissima e molto curata!
Lo staff super gentile e disponibile!
Consigliata

2026-07-01 • via Nuitee
S
Shaun • solo_traveller • gb
8
Pros:

Location and friendly staff

2026-06-30 • via Nuitee
M
María Mercedes • couple • es
10
2026-06-30 • via Nuitee
R
Ricardo • couple • br
7
Bom hotel, experiência ruim.
Pros:

Hotel bonito, confortável, bom café da manhã no terraço com vista para os vulcões. Funcionários atenciosos.

Cons:

Do dono. Ele foi muito grosseiro porque chegamos 5 minutos atrasados para o café da manhã.

2026-06-29 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Pros:

Great location and decoration. Staff super helpful and rooms very comfortable.

Cons:

Shower was sometimes cold and the pool needed cleaning

2026-06-28 • via Nuitee
S
Sigrid • couple • fr
10
Excellent hôtel avec un très bon rapport qualité/prix
Pros:

Très bel hôtel et très bien placé, bonne literie, excellent petit déjeuner, personnel très aimable, belle terrasse avec vue imprenable sur les volcans

2026-06-28 • via Nuitee
H
Helene • solo_traveller • ca
10
Pros:

Nous avons TOUT aimé à commencer par un service impécable. C'est beau, tres propre, acceuillant, bon et que dire de la belle terrasse sur le toit. Merci pour tout.

2026-06-28 • via Nuitee
C
Cédric • solo_traveller • be
8
2026-06-27 • via Nuitee
A
Abdelkader • couple • il
8
2026-06-27 • via Nuitee
C
Cédric • couple • be
8
2026-06-27 • via Nuitee
L
Lisa-Marie • solo_traveller • de
9
Tolle Unterkunft!
Pros:

Tolles, modernes Hotel. Geräumige Zimmer. Gute Lage.

2026-06-27 • via Nuitee
P
Philip • couple • ch
9
Pros:

Dachterasse, Servicepersonal, Frühstück

Cons:

Die Zimmer waren etwas kalt.

2026-06-25 • via Nuitee
C
Charlotte CIBAUD • solo_traveller • fr
7
Pros:

Très bon emplacement.
Hotel de qualité
Chambres un peu petites et froides.

Cons:

Manque un petit peu d'âme
Un peu froid la nuit.

2026-06-24 • via Nuitee
C
CARLOS • couple • br
9
2026-06-23 • via Nuitee
M
Michelle • couple • au
8
Arequipa's Pallas hotel a central place to stay
Pros:

Delicious breakfast on the rooftop terrace. Spotted hummingbirds each day and could see the city spreading out around the hotel.

Lovely, helpful staff who ensured hotel security to keep us safe. Room was a bit chilly and in the lower section of the hotel, but a large king sized bed.

Cons:

Only 1 pillow on the bed p.p.

2026-06-22 • via Nuitee
J
Jorge • couple • de
10
2026-06-21 • via Nuitee
E
Eulalia • solo_traveller • es
9
2026-06-21 • via Nuitee