Comfort Apartments Box Hill

Hotels
•
Comfort
7.5 (704 reviews)
1 Elland Avenue , Box Hill , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.46
Multiple reviews highlighted cleanliness issues, including dirty rooms and unkempt areas.
Service
8.43
Most reviews noted friendly staff who were helpful and accommodating.
Location
8.97
Convenient location close to public transport and hospitals.
Room Quality
6.92
Some guests found the rooms comfortable, while others reported issues with furnishings.
Amenities
6.45
Amenities were mentioned with mixed reviews regarding availability and quality.
Value for Money
8.41
Competitive pricing noted, especially given the location.
Food and Beverage
7.46
No specific mention of food and beverage options; assumed standard.
Overall Experience
7.93
Overall experience varied significantly with several positive and negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:27

Property Description

Modern Accommodation Near City Center

Convenient Location: Situated just a 5-minute walk from Box Hill Central, our hotel offers easy access to public transportation and nearby hospitals.

Fully Equipped Apartments: Enjoy the comfort of air-conditioned rooms with a fully equipped kitchen including a dishwasher, microwave, toaster, and fridge.

Nearby Attractions: Explore the beauty of Olinda and Mornington, both a short drive away. With Melbourne Airport in close proximity, your journey is made hassle-free.

Book your stay at City Edge Box Hill Apartment Hotel for a convenient and comfortable experience.

Important information:

Please note that the apartments will only be serviced Monday to Friday. There is no housekeeping service on Saturdays, Sundays and Public Holidays.

Please note that City Edge Box Hill requires a credit card pre-authorization upon check in.

Please note that there is a 3% charge when you pay with an American Express credit card.
Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or China UnionPay credit card.
Please note that there is a 1.4% charge when you pay with WeChat pay or AliPay.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 704 reviews
Cleanliness: 5.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 7.93
D
Dean • couple • au
3
Would not stay there again
Cons:

Not clean, bathroom basin blocked, water drained slowly

2026-09-17 • via Nuitee
B
Bob • couple • au
6
2026-09-17 • via Nuitee
B
Brenton • couple • au
3
Interesting.
Pros:

Comfy room

Cons:

Poor accomodation skills, smelt strange, two singles made into a supposed queen bed, not enough utensils to cook with, one roll of toilet paper.

2026-09-12 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-09-09 • via Nuitee
L
Lyn • family_with_children • au
8
Pros:

Location to restaurants and shopping area. Good value for money. Offsite parking only $15. Feels like a safe area to walk to and from. Quiet.

Cons:

Just a small cleaning issue we mentioned. Usually not an issue as we've stayed before. They did offer to rectify.

2026-09-08 • via Nuitee
C
Chris • solo_traveller • au
10
2026-09-08 • via Nuitee
W
Warren • solo_traveller • au
8
The accommodation was good, beds could do with update
Pros:

Close to the service l required

2026-09-08 • via Nuitee
S
Sandy • solo_traveller • au
9
Pros:

The staff were friendly and helpful. The room was tidy and comfortable. I enjoyed my stay at the Comfort Apartments. 🙂

Cons:

No problems. I liked my room.

2026-09-03 • via Nuitee
H
Heath • solo_traveller • au
7
2026-09-03 • via Nuitee
B
Brittany • solo_traveller • au
1
Be careful of Troy and Bianka, also known as 'B'.
Pros:

How close it is to box hill central.

Cons:

I was robbed at knife point, in my own room.

2026-08-30 • via Nuitee
A
Ardel • couple • au
8
2026-08-30 • via Nuitee
T
Troy • solo_traveller • au
4
Pros:

Not much staff are rude, give U the wrong information

Cons:

Everything

2026-08-27 • via Nuitee
J
Julie • couple • au
10
Very relaxing and comfortable stay.
Pros:

The front of house staff were excellent. The location was central to everything we needed. The room was extremely clean and comfortable.

2026-08-27 • via Nuitee
H
Heshan • solo_traveller • lk
8
2026-08-24 • via Nuitee
C
Chi Meng • family_with_children • au
8
good location and amenties for the price for a short term stay.
Pros:

Good location, cosy 1 bedroom studio apartment. Nice soft carpet, but not sure how long it will last in a rental property. comfy bed and good shower water pressue.

Cons:

Had a space for washing machine but no washing machine. Would have been handy as we travelled for a sporting event where often have to wash uniforms/ clothes regularly.
Also the description did not mention the stove top for cooking or at least preparing breakfast, which was present

2026-08-23 • via Nuitee
I
Ian • couple • au
9
2026-08-23 • via Nuitee
C
Cory • solo_traveller • au
5
2026-08-18 • via Nuitee
M
MR WANDET • couple • au
10
2026-08-18 • via Nuitee
L
Leean • couple • au
9
Pros:

Clean. Location. Staff helpful

Cons:

Parking cost $15 per day. Exit entry difficult with gate early am until I spoke with staff and they explained

2026-08-17 • via Nuitee
S
Sharon Dewsbury • solo_traveller • au
7
2026-08-16 • via Nuitee