Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent spa facilities
Great value for money
Cons:
Comfy beds
Breakfast timings issue

Categories

Cleanliness
8.54
The room was very clean and had all I needed.
Service
9.01
Staff were all helpful and kind; very friendly efficient hotel.
Location
8.55
Great location right on the Commons and about 15 minute walk from the town centre.
Room Quality
8
The room was excellent, though beds not very comfy.
Amenities
8.53
Facilities are great; wellness suite is relaxing.
Value for Money
8.49
The price is very reasonable for an overnight stay and spa experience.
Food and Beverage
7.54
Breakfast was not as good as experienced elsewhere.
Overall Experience
8.51
Overall satisfied experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:17

Property Description

Luxurious Country Mansion Setting
The Spa Hotel, a refined country mansion near Tunbridge Wells Rail Station, offers a serene retreat within 14 acres of lush gardens. Guests can indulge in the swimming pool, sauna, and a range of beauty treatments.

Wellness and Fitness Amenities
With 2 gymnasiums, a steam room, and a tennis court, The Spa provides ample opportunities for guests to stay active and rejuvenate. The facilities cater to both fitness enthusiasts and those seeking relaxation.

Elegant Dining and Event Spaces
Indulge in modern British cuisine at The Orangery restaurant or explore the all-day menu. The hotel also boasts versatile banqueting and conference facilities, perfect for hosting events of various sizes.

Experience luxury and tranquility at The Spa Hotel - book your stay now for a memorable retreat.

Important information:

This property recommends that all spa treatments are booked in advance of arrival to avoid disappointment. Please contact the spa direct using the contact details on your booking form.

All rooms now have air conditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 2949 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
A
Adrian • solo_traveller • gb
10
A very Comfortable stay - excellent breakfasts
Pros:

The receptuion was most helpful on my arrival. My room was well appointed and was very comfortable, witbtea / coffee biscuits and all amenties ie robes, ironing board, safe, shower shmapoos etc. The gardens were wll appinted had plenty of space and walking area with excellent views. The Orangey restaurant was excellent and the breakfasts were outstanding !! with a wide range of cook to order breakfast options and a full range of cereal, pastries, cheese and fruit juices, toast. The staff in restaurants went the extra mile and were very attentive, a big shout out Kira who was very amusing, cheerful and made sure I had everything I needed. Also, Denise in reception who was very attentive and engaging. My stay was very comfortable, plenty of on site parking. I am returnnig to Tunbridge Wells next week and after my stay there, I have booked in again at The Spa.

Cons:

Nothing it was an excellent stay

2026-09-19 • via Nuitee
H
Holly • couple • gb
9
2026-09-19 • via Nuitee
J
Judith • couple • gb
8
A nice place to stay
Pros:

Clean and comfortable.

2026-09-19 • via Nuitee
A
Alex • couple • gb
9
2026-09-18 • via Nuitee
S
Samantha • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
Atasha • solo_traveller • gb
9
2026-09-16 • via Nuitee
S
Samantha • couple • gb
6
Nice hotel but restrictive policies and extra costs
Pros:

The room was beautiful. Breakfast was good. Grounds are lovely.

Cons:

We were not told that we would have to pay £15 to use the basic spa facilities after check out. We were there with a wedding party so no one had time before the wedding (early check in was an extra £30) to use the spa and the plan was for us all to go the next day. None of us bothered as it just seemed a bit of a rip off. Kind of pointless booking into a spa hotel.

2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-09-14 • via Nuitee
Éva • solo_traveller • hu
7
2026-09-13 • via Nuitee
S
Simon • couple • gb
7
We enjoyed our stay but would not recommend this hotel on the basis for value for money.
Pros:

Spacious room which was very clean. Breakfast offered a good range of choice and was well cooked. Spa facilities were well used and added to a relaxing stay, albeit the pool was a little small and soon became congested, preventing use for swimming.

Cons:

In the round, we felt that the room price was too high for the facilities provided. In addition, we made a couple of attempts, in advance, to organise spa treatments for our stay, by email and by phone, but these were not responded to.

2026-09-13 • via Nuitee
D
david • couple • gb
9
Lovely
Pros:

Everything

Cons:

Pool was out of option and you have to pay extra to use the wellness area

2026-09-12 • via Nuitee
L
Lewis • couple • gb
8
2026-09-11 • via Nuitee
M
Margaret • solo_traveller • gb
9
2026-09-10 • via Nuitee
A
Apps-Kiraly • solo_traveller • gb
9
Pros:

The facilities and staff were great

Cons:

There was no plug sockets next to the beds

2026-09-10 • via Nuitee
G
Gary • extended_group • gb
10
Great staff and facilities, would highly recommend a stay.
Pros:

The staff went above and beyond to ensure our stay was perfect.

2026-09-07 • via Nuitee
N
Neil • solo_traveller • gb
7
Good hotel but beware its a wedding venue at weekends
Pros:

Spacious bedroom, staff generally very helpful and friendly especially in the bar and breakfast room. The manager on duty on check in and the evening was indifferent and offhand. Parking was free and plenty of spaces.

Cons:

Beware this is a wedding function hotel Friday and Saturday. I stayed Friday night and moved to a very comfortable open lounge area to have an evening drink following a good meal in the bar area with pleasant background music for this to be drowned out with continuous blasts of disco music on high volume. Very unpleasant.

2026-09-06 • via Nuitee
S
Stéphane • solo_traveller • de
10
Superb room and amazing breakfast
Pros:

Very cozy and tastefully decorated rooms. Good selection of tea and coffee for the room. Great breakfast.

2026-09-05 • via Nuitee
J
JENNIFER • couple • gb
10
Loved it our 60th Diamond Wedding Anniversary and we intend to revisit again next month
Pros:

Location was just perfect for bus and train..Hotel and.staff lovely and beautiful grounds for our lovely after breakfast walk

Cons:

Tuning into the TV we in our 80 ties didn't finds this easy.

2026-09-04 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-09-03 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-09-02 • via Nuitee