Holiday Inn Express & Suites Terrace by IHG

Hotels
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Holiday Inn Express
8.6 (449 reviews)
3059 Highway 16 East Thornhill , Terrace , ca

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff and great service
Cons:
Issues with room cleanliness
Pool and some amenities could be improved

Categories

Cleanliness
8.1
Several reviews mentioned issues with room cleanliness, including a dirty bed and fusty smell.
Service
9.1
Frequent mention of friendly staff and good service from breakfast attendants.
Location
8.6
Convenient location close to the airport and attractions, as noted in various reviews.
Room Quality
8.1
Rooms are described as modern and comfortable, though some issues with cleanliness were noted.
Amenities
8.6
Good amenities like a gym and quality breakfast, though the pool was noted to be small.
Value for Money
8.6
Considered a good value despite higher prices, with pleasant overall stay experience.
Food and Beverage
9.1
Numerous positive comments on breakfast quality and variety.
Overall Experience
8.6
Overall positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Luxurious Accommodation
Holiday Inn Express & Suites Terrace offers 4-star air-conditioned rooms with free WiFi and a fitness centre. Each room features a private bathroom, desk, and TV, ensuring a comfortable stay with bed linen and towels provided.

Relaxing Amenities
Guests can unwind in the indoor pool or explore the garden and shared lounge areas. The free airport shuttle service and multilingual staff add convenience and a touch of luxury to your stay.

Convenient Location
Located near Northwest Regional Terrace-Kitimat Airport, this IHG Hotel provides easy access for travelers. Enjoy free private parking and exceptional service during your visit.

Book your stay at Holiday Inn Express & Suites Terrace for a perfect blend of comfort and sophistication.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 449 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
J
Jeena • family_with_children • ca
10
2026-06-16 • via Nuitee
D
David • solo_traveller • ca
10
👍
Pros:

👍

Cons:

👍

2026-06-11 • via Nuitee
D
Dolores • solo_traveller • ca
7
2026-06-11 • via Nuitee
D
Douglas • solo_traveller • ca
9
2026-06-08 • via Nuitee
F
Fredrick • family_with_children • ca
10
Nice place.
Pros:

Everything

Cons:

Everything like always

2026-05-19 • via Nuitee
P
Philana • solo_traveller • ca
10
2026-05-19 • via Nuitee
K
Kristen • solo_traveller • ca
9
Pros:

Everything neat. Staff super friendly and helpful with requests. Stephen on breakfast duty was especially friendly and great.
Pool was warm and beds were comfy.

2026-05-17 • via Nuitee
B
BC • solo_traveller • ca
10
Pros:

Peaceful

2026-05-15 • via Nuitee
R
Robert • solo_traveller • ca
10
2026-05-14 • via Nuitee
M
Marissa • solo_traveller • ca
10
2026-05-08 • via Nuitee
F
Fredrick • family_with_children • ca
10
2026-05-07 • via Nuitee
F
Fredrick • family_with_children • ca
8
2026-05-07 • via Nuitee
C
Courage • family_with_children • ca
3
Things could be better
Pros:

Breakfast was very restrictive, with not many choices> It was difficult to find anything to eat for people who are vegetarians or those who do not eat pork, as pork products were served

Cons:

Poor breakfast choices, as well as being unable to provide the shuttle when they indicated there was a shuttle to the airport. This was not the first time I got cheated out of shuttle services. I have learned my lessons

2026-05-06 • via Nuitee
F
Fredrick • couple • ca
10
2026-05-06 • via Nuitee
W
Watts • solo_traveller • ca
10
Pros:

Pool was fun for my kids and laundry room was handy for after the pool

Cons:

Far from town

2026-05-05 • via Nuitee
J
James • couple • ca
7
Great for business travel.
Pros:

Great location near airport.

Cons:

Nothing. It was overall good.

2026-05-04 • via Nuitee
W
Wilson • solo_traveller • ca
9
Pros:

Bed and pet friendly

2026-05-03 • via Nuitee
G
Goertzen • solo_traveller • ca
8
Pros:

Nice place as always

Cons:

All was good

2026-04-29 • via Nuitee
D
DEANNA • family_with_children • ca
8
Pros:

Very clean, comfortable and quiet.

Cons:

The echo in the pool room.

2026-04-24 • via Nuitee
J
Jacquelyn • couple • ca
8
2026-04-22 • via Nuitee