The Cloud One New York-Downtown, by the Motel One Group

Hotels
•
Motel One
8.8 (197 reviews)
133 Greenwich St, New York, New York, 10006 , New York , US
1-646-4344649

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Offsite parking reservations required
Food and water bowls

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Slow elevators

Categories

Cleanliness
7.01
Some issues with room cleanliness were reported, such as skid marks and moldy smell.
Service
9.98
The staff was consistently described as friendly, helpful, and kind.
Location
9.52
Fantastic location near major attractions and subway stations.
Room Quality
7.97
Rooms described as small but well-designed and comfortable for short stays.
Amenities
9
Standard amenities for a hotel in this tier, no negative feedback noted.
Value for Money
8.96
Solid value for the convenience and quality of the stay.
Food and Beverage
9.01
No specific mentions of food and beverage quality.
Overall Experience
8.98
Overall positive experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:00

Property Description

Discover a modern oasis in the heart of Manhattan at The Cloud One New York-Downtown, by the Motel One Group, where convenience meets comfort.

Exceptional Accommodations
Unwind in one of our 326 stylish guest rooms, featuring flat-screen televisions, complimentary Wi-Fi, and rainfall showerheads for a luxurious experience. Daily housekeeping ensures you'll always return to a pristine retreat.

Delicious Breakfast Options
Fuel your day with a cooked-to-order breakfast served weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. The best part? Children aged 6 and under eat free!

Prime Location
Located within a 15-minute walk of iconic landmarks like One World Trade Center and Battery Park, you’re perfectly positioned to explore the vibrant sights of New York City with ease.

Don't miss out on an unforgettable stay—book your experience with us today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.8
Based on 197 reviews
Cleanliness: 7.01
Service: 9.98
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
N
Nico • extended_group • ch
9
Super Hotel um New York zu Erleben!
Pros:

Lage war Top👍

Cons:

Nichts

2026-05-30 • via Nuitee
G
Gabriel • solo_traveller • es
8
El hotel cumple bastante bien
Pros:

Me encantó la ubicación en pleno corazón de la zona financiera y a poco tiempo en metro al Midtown de Manhattan. Además, mi estancia en el hotel fue muy tranquila y me ayudó a descansar al llegar a dormir. El colchón me pareció muy cómodo.

Cons:

Ciertamente, la instalación del aire acondicionado del hotel hace un ruido considerable, aunque tu tengas apagado el aire acondicionado de tu habitación, a esto hay que unirle el ruido de la nevera pequeña. Así que los dos sonidos juntos se hace dificil. En mi caso desconecté la nevera durante mi estancia y la volví a conectar al marcharme. De este modo solo tenía el ruido del aire acondicionado, el cual casi siempre se escuchaba de fondo pero no me impidió dormir y conciliar el sueño con facilidad. Hay que decir que tengo un sueño bastante ligero, y el ruido del aire acondicionado del hotel, al menos en mi piso no era suficiente por si sólo para quitarme el sueño. Así que si tienes sueño profundo ni te enterarás, pero si tu sueño es ligero, como el mío, notarás esa pequeña banda sonora de fondo como si durmieses en el camarote de un barco escuchando los motores de la sala de máquinas abajo, pero se puede dormir perfectamene porque es un sonido mantenido sin grandes oscilaciones. En cuanto al aire acondicionado propio de la habitación, nunca lo conecté ya que el tiempo era agradable y no era necesario usarlo.

2026-05-30 • via Nuitee
S
sean • couple • gb
9
Excellent would recommend
Pros:

Modern clean, excellent check in staff and deli

Cons:

Quiet in the evening

2026-05-30 • via Nuitee
A
Alexandros • solo_traveller • ch
9
2026-05-30 • via Nuitee
M
Marvin • couple • us
10
2026-05-29 • via Nuitee
J
Joanne • couple • gb
6
2026-05-29 • via Nuitee
I
Iwona • solo_traveller • pl
9
Pros:

Lokalizacja rewelacyjna, przewygodny materac, codzienne uzupełnianie kapsułek na kawę i herbatę; bardzo miła obsługa

Cons:

Mieliśmy pokóǰ na 5 piętrze bez widoku, gdyż za oknem był kolejny wieżowiec, który zasłaniał dopływ światła. Nam to szczególnie nie przeszkadzało bo i tak nas nie było przez cały dzień w pokoju, ale jak komuś zalezy na widoku to może być problem.

2026-05-29 • via Nuitee
M
Maryane • couple • us
10
Pros:

The breakfast its amazing

2026-05-29 • via Nuitee
C
Charlot • solo_traveller • us
9
Pros:

I love this hotel. I stayed here last time I was in NYC and this recent time and both were great. The staff is friendly and professional, always available. They took care of me when I was sick the first time and were supportive this second time with providing guidance for laundry. The hotel is quiet and beautiful, adorable deli and rooftop terrace. I didn't check out the fitness center but I appreciate that they have one. The location is in FIDI, very close to transit options, LGA, Brooklyn. I think it's a great price for what you get - not particularly affordable, but not cheap by any means in service or quality.

2026-05-29 • via Nuitee
C
cortnei • couple • us
10
This stay felt luxurious and for a food price and location!
Pros:

The decor of this hotel is great. Staff were incredibly nice and accommodating. Loved rhe brooklyn smoothie in the cafe/lounge

Cons:

Elevator wait time

2026-05-28 • via Nuitee
K
Krisztina • couple • hu
10
It was a perfect choice for our stay.
Pros:

The location was perfect, and everything was easy to reach.

2026-05-28 • via Nuitee
V
Valeriia • solo_traveller • ua
8
Pros:

location, price

Cons:

no water in the room

2026-05-28 • via Nuitee
A
anderson lock • solo_traveller • us
10
2026-05-28 • via Nuitee
C
Chiara • extended_group • it
10
2026-05-28 • via Nuitee
G
Graham • family_with_children • gb
9
Fantastic hotel in stunning location
Pros:

Great, clean hotel in fantastic location. Excellent and professional staff

Cons:

Nothing comes to mind

2026-05-28 • via Nuitee
D
Davina • extended_group • us
10
2026-05-28 • via Nuitee
Z
Zoilo • couple • us
8
Very happy with my whole experience. I look forward to returning.
Pros:

Great view. Staff was very attentive. Everything from the front desk concierge. To the staff at the restaurant was just extremely pleasant.

Cons:

I have no bad things to say.

2026-05-28 • via Nuitee
K
Kateryna • couple • ua
10
Definitely will come back here, highly recommended
Pros:

The location is perfect, the staff is super professional and exceptionally helpful – provided us with complimentary room with the great city view and early checked in. Hotel is modern, super clean and fancy.

2026-05-27 • via Nuitee
V
Villalta • couple • us
10
Excelente
Pros:

La ubicación es excelente

Cons:

Me gustó todo

2026-05-26 • via Nuitee
A
Alina • solo_traveller • gb
9
Pros:

Atmosphere, location, comfort, size of the room and the bed.

2026-05-26 • via Nuitee