The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Hotels
9 (1964 reviews)
Market Place , Helmsley , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Small rooms
Noise from adjacent areas

Categories

Cleanliness
8.89
Guests noted clean rooms, though some indicated issues like dust and room size being less than ideal.
Service
9.86
Staff were frequently described as friendly, helpful, and welcoming throughout the reviews.
Location
9.4
The hotel is in a great location, often mentioned positively in the reviews.
Room Quality
8.35
Rooms were generally comfortable but some guests expressed concerns about size and temperature.
Amenities
8.88
Amenities included helpful items like bottled water and breakfast provisions, but some aspects lacked attention.
Value for Money
8.84
While some felt the accommodations were good, a few reviews expressed concerns about the cost for room size.
Food and Beverage
8.39
Food was generally well-received, though there was a mixed sentiment regarding the cocktail offerings.
Overall Experience
9.36
Most guests had a positive overall experience, with several indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:11

Property Description

Charming Hotel in the Heart of North York Moors

Local Produce and Cask Ales
Indulge in a delightful experience at The Feathers Hotel's 3 bars offering local produce and a variety of cask ales.

Spacious Function Venue
Host your events in style at the largest function venue in Helmsley with a capacity for up to 200 guests, perfect for special occasions and gatherings.

Explore Nearby Attractions
Discover the rich history of Nunnington Hall manor house just 5 miles away, or take a trip to the iconic Castle Howard located approximately 13 miles from the hotel.

Book your stay at The Feathers Hotel, Helmsley, North Yorkshire for an unforgettable experience!

Important information:

When booking more than 8 rooms, different policies and additional supplements will apply. Please contact property for full terms and conditions after booking.

Children are allowed on request. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1964 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
K
Katie • solo_traveller • gb
10
2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

Our room was very small.

Cons:

Location

2026-09-18 • via Nuitee
R
Richard • solo_traveller • gb
10
Warm , friendly good food good beer
Pros:

The staff were very kind, helpful and polite, lovely people all of them

Cons:

I would bloke to have found USB charging points in the room

2026-09-14 • via Nuitee
M
Mark • solo_traveller • us
8
Great stay on the town square. Near Rievaulx Abbey. Great restaurant too!
Pros:

Great location right off the city square and about 5 minutes from the beautiful Rievalux Abbey ruins/museum. Great food in the restaurant - stellar dinner and breakfast too. The steak pie was delicious, and the strawberry bakewell blondie was a great dessert. Breakfast was a combo of some buffet items (fruit, granola, breads, juices) and a hot menu (I got the eggs Benedict.). Great bathroom with an actual washcloth - a rare thing in the UK/Europe.

Cons:

No air conditioning in the room from what I could tell. I was there on a cooler day, and the windows were open when I checked in. But that could have been an issue if it was a hotter day. There was a fan though. Also, no lift, with a series of several stairwells to navigate through the old building, a couple where it is easy to smack your head. But thankfully each run of stairs was pretty short. There was a town market set up the morning of the day I left, so I wasn't able to park in the town square the night before. I checked in around 5pm, so I was easily able to get a spot on the street around the corner. But could be a bit tougher to find parking if you arrive late at night.

2026-09-14 • via Nuitee
L
Lyn • couple • gb
8
A very pleasant overnight in a pretty little of town on our drive north.
Pros:

The room was very small but attractive. Staff were very helpful. Breakfast was good.

Cons:

The price of a glass of wine in the bar was far too expensive. Difficult to park.

2026-09-14 • via Nuitee
S
Steven • solo_traveller • gb
7
Pros:

Great location. All staff pleasant.

Cons:

Room a bit small. Kettle not clean. Breakfast poor on second day. Very small and tasted like it had been warmed up from day before.

2026-09-13 • via Nuitee
R
Richard • couple • gb
9
2026-09-10 • via Nuitee
D
David • couple • gb
7
Good, but not great
Pros:

Great location

Cons:

Limited car parking
No view from the bedroom .. only roof top
Food expensive

2026-09-10 • via Nuitee
J
Joanna • couple • gb
7
We enjoyed our stay, the staff are what makes this place.
Pros:

Well positioned on the Market place

Cons:

Parking very difficult few places available
I had room 22 which is directly over the kitchens large extractor fans on continuously very noisy

2026-09-10 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-09-09 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Comfortable beds, Nice bathroom

Cons:

Public areas very tired. Refurbishment badly needed

2026-09-08 • via Nuitee
J
Judith • solo_traveller • at
10
Pros:

Sehr gemütliches Zimmer mit guter Ausstattung im Bad und beim Teezubehör. Das Frühstück war sehr gut. Die Lage gleich am Marktplatz ist sehr gut. Ich habe meine Zeit im Feathers Hotel sehr genossen.

Cons:

Wer mit großen Koffern reist, könnte Probleme auf den engen Treppen haben. Hat mich persönlich nicht gestört, da ich nur mit Wanderrucksack unterwegs war.

2026-09-03 • via Nuitee
S
SANDRA • solo_traveller • gb
10
Cons:

Parking

2026-09-03 • via Nuitee
B
Brett • couple • gb
8
Loved it,we'll be back!
Pros:

Both breakfast and location was very good and the hotel had a lovely homely feel, no airs and g

Cons:

Parking, but even that was easily overcome.

2026-09-03 • via Nuitee
A
Aspin • extended_group • gb
8
2026-09-02 • via Nuitee
W
William • extended_group • gb
9
2026-08-31 • via Nuitee
F
Fiona • solo_traveller • gb
9
Pros:

Welcoming cosy hotel with lovely staff.

Cons:

Nothing.

2026-08-30 • via Nuitee
J
jack • couple • gb
10
great week end
Pros:

breakfast was delicious freshley cooked. room was very comfortable armchairs so you didn't have to sit on the bed
staff were so so friendly
we were attending the wedding of Ellie and Jack Heels eveything went very well

Cons:

liked everything

2026-08-29 • via Nuitee
N
Nicky • couple • gb
7
Did what it needed to
Pros:

Good location

Cons:

Small room

2026-08-29 • via Nuitee
L
Louise • couple • gb
9
2026-08-29 • via Nuitee