The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Hotels
9 (1964 reviews)
Market Place , Helmsley , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Small rooms
Noise from adjacent areas

Categories

Cleanliness
8.89
Guests noted clean rooms, though some indicated issues like dust and room size being less than ideal.
Service
9.86
Staff were frequently described as friendly, helpful, and welcoming throughout the reviews.
Location
9.4
The hotel is in a great location, often mentioned positively in the reviews.
Room Quality
8.35
Rooms were generally comfortable but some guests expressed concerns about size and temperature.
Amenities
8.88
Amenities included helpful items like bottled water and breakfast provisions, but some aspects lacked attention.
Value for Money
8.84
While some felt the accommodations were good, a few reviews expressed concerns about the cost for room size.
Food and Beverage
8.39
Food was generally well-received, though there was a mixed sentiment regarding the cocktail offerings.
Overall Experience
9.36
Most guests had a positive overall experience, with several indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:11

Property Description

Charming Hotel in the Heart of North York Moors

Local Produce and Cask Ales
Indulge in a delightful experience at The Feathers Hotel's 3 bars offering local produce and a variety of cask ales.

Spacious Function Venue
Host your events in style at the largest function venue in Helmsley with a capacity for up to 200 guests, perfect for special occasions and gatherings.

Explore Nearby Attractions
Discover the rich history of Nunnington Hall manor house just 5 miles away, or take a trip to the iconic Castle Howard located approximately 13 miles from the hotel.

Book your stay at The Feathers Hotel, Helmsley, North Yorkshire for an unforgettable experience!

Important information:

When booking more than 8 rooms, different policies and additional supplements will apply. Please contact property for full terms and conditions after booking.

Children are allowed on request. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1964 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
jack • couple • gb
10
great week end
Pros:

breakfast was delicious freshley cooked. room was very comfortable armchairs so you didn't have to sit on the bed
staff were so so friendly
we were attending the wedding of Ellie and Jack Heels eveything went very well

Cons:

liked everything

2026-08-29 • via Nuitee
L
Louise • couple • gb
9
2026-08-29 • via Nuitee
N
Nicky • couple • gb
7
Did what it needed to
Pros:

Good location

Cons:

Small room

2026-08-29 • via Nuitee
S
Sue • couple • gb
10
Brilliant
Pros:

This is just an amazing place, clean, friendly, all go above and beyond - excellent place!

Cons:

Nothing, it was all excellent

2026-08-27 • via Nuitee
M
Marion • couple • gb
9
Pros:

Great breakfast, very friendly staff.
Room facilities, toiletries excellent.
Ideal location in a lovely market town.

Cons:

Would have preferred view out to the market square, but we had booked late so didn't expect it.

2026-08-25 • via Nuitee
L
lesley • solo_traveller • gb
9
Great location food and staff
Pros:

Location

Cons:

Nothing

2026-08-24 • via Nuitee
C
Carol • solo_traveller • gb
10
Robins birthday surprise
Pros:

Perfect location for everywhere we wanted to visit. Staff were very good.

2026-08-24 • via Nuitee
R
Rob • solo_traveller • gb
9
Pros:

Staff were very friendly, helpful, room was excellent, really nice place to stay 😀

Cons:

All good 👍

2026-08-24 • via Nuitee
K
Kristina • family_with_children • us
9
2026-08-24 • via Nuitee
L
Lisa • solo_traveller • gb
10
2026-08-23 • via Nuitee
B
Brian • couple • gb
6
2026-08-21 • via Nuitee
M
Maurice • extended_group • gb
9
2026-08-20 • via Nuitee
S
stevearley • solo_traveller • gb
9
Pros:

The location is perfect but the best thing was the facilities in the room like the coffee machine. We had everything we needed.

Cons:

Traffic noise in the mornings and noise from the pub in the evenings but those are unavoidable. Disappointed that the real ale was not well-kept, was lifeless.

2026-08-19 • via Nuitee
L
Linda • couple • gb
9
Pros:

Lovely room, very spacious and comfortable.

Cons:

Nothing

2026-08-18 • via Nuitee
M
Matthew • solo_traveller • gb
10
Loved everything about it. Definitely go again.
Pros:

Great bar. Great restaurant. Great food. Lovely room. Excellent location.

Cons:

Everything was spot on.

2026-08-16 • via Nuitee
L
lisa • couple • gb
10
Lovely stay will definitely be back soon
Pros:

Excellent stay, staff, room and restaurant all exceptional

2026-08-16 • via Nuitee
M
Mike • solo_traveller • gb
9
A Yorkshire gem
Pros:

Very friendly and welcoming. Good location.

2026-08-16 • via Nuitee
H
Helen • couple • gb
8
2026-08-14 • via Nuitee
L
L • couple • es
10
2026-08-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
Great country pub/hotel
Pros:

Great central location within walking distance of all local shops and attractions. Lovely comfortable room and staff were welcoming and friendly.

Cons:

Limited on-site parking.

2026-08-12 • via Nuitee