River City Inn

Hotels
8.2 (245 reviews)
35 Park Street , Upington , za

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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Reception hall
Fishing nearby
Paddle boating nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Delicious breakfast
Cons:
Cleanliness issues
Noise from the street
Lack of basic amenities

Categories

Cleanliness
6.95
Some reviews noted cleanliness issues, such as the overall place not being that clean.
Service
8.95
Multiple reviews highlighted friendly and helpful staff.
Location
8.45
Location was frequently mentioned as great by guests.
Room Quality
7.45
Room quality was varied, with some guests mentioning limited TV channels and noise from the supermarket.
Amenities
7.95
Amenities were mostly satisfactory, but few complaints about lacking basic items like shampoo.
Value for Money
8.45
Guests mentioned that it was good value for money.
Food and Beverage
8.95
Breakfast was well-reviewed, and most guests enjoyed their meals.
Overall Experience
8.45
Guests enjoyed their stay overall, citing comfort and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:48

Property Description

Convenient Location
Located just a 10-minute drive from Upington Airport, River City Inn offers easy access for travelers.

Comfortable Accommodation
The rooms at River City Inn are designed with soft colors, wooden furniture, and essential amenities like a work desk, refrigerator, and tea/coffee facilities for a cozy stay.

Dining Options
Guests can enjoy a daily buffet breakfast in the restaurant, opt for room service, or utilize the barbecue facilities on the patio. The hotel staff goes the extra mile to assist with dinner reservations in Upington.

Ready to experience comfort and convenience? Book your stay at River City Inn now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 245 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
K
Khanyiswa • solo_traveller • za
10
2026-06-26 • via Nuitee
D
DAVID AND LIZELLE PORTER • extended_group • za
10
2026-06-18 • via Nuitee
C
Colin • couple • za
7
2026-06-17 • via Nuitee
J
Justin • solo_traveller • za
3
After the booking and parking was resolved my stay was good
Pros:

The facilities and property is good. No further complaints except for the booking and parking procedure.

Cons:

The facilities and property were good, and the overall condition of the hotel was satisfactory. However, the administration and guest arrangements were not well managed.

My booking was made through our office, and upon arrival, I was informed that my reservation was for 9 June instead of 11 June. Our office contacted the hotel on 9 June, and the booking was confirmed for 11 June. I had also received confirmation from Booking.com that my stay was scheduled from 11 June. This discrepancy created unnecessary confusion and inconvenience during check-in.

A further issue was the parking arrangements. I was directed to park at the City Lodge across the street, but upon arrival, I was informed that no parking was available there. It was only after I contacted my manager for the third time, and she personally spoke with the hotel staff, that suitable parking was finally arranged.

While the facilities themselves were good, the booking administration and parking arrangements require improvement to ensure a smoother and more professional guest experience.

2026-06-15 • via Nuitee
T
Tshoganyetso • solo_traveller • za
9
Pros:

The staff very friendly and the place is neat

Cons:

The parking area

2026-06-11 • via Nuitee
A
Administrator • extended_group • za
7
2026-06-02 • via Nuitee
S
Simphiwe • extended_group • za
8
2026-06-01 • via Nuitee
A
Aaron • solo_traveller • za
4
2026-05-29 • via Nuitee
S
Simphiwe • extended_group • za
8
2026-05-25 • via Nuitee
O
Olaotse • couple • bw
9
2026-05-24 • via Nuitee
Z
zornitta • solo_traveller • za
8
Pros:

Easy check in & friendly helpful staff.

Cons:

No onsite parking but secure parking is available less than 100m away.

2026-05-19 • via Nuitee
C
Carol • couple • za
10
2026-05-09 • via Nuitee
A
Andre • solo_traveller • za
4
2026-05-07 • via Nuitee
M
Mahlengezana • couple • za
1
Horrible
Pros:

There was no power in the middle of the night and power goes off then all of a sudden someone knocks at my door and he says can we move you to another room

Cons:

No power

2026-05-06 • via Nuitee
J
js • couple • za
3
The owner needs to really spend money on upgrades everything is very old.
Cons:

We had to move from our first room because of mold smell, it was so bad we couldn’t breath. Room 104

2026-04-28 • via Nuitee
M
Moeketsi • couple • za
8
2026-04-21 • via Nuitee
P
Pohl • extended_group • za
6
Decent
Pros:

Clean

Cons:

Water was cold, no hot water and noisy

2026-04-20 • via Nuitee
C
Chimwemwe • solo_traveller • za
7
2026-04-03 • via Nuitee
C
Colin • solo_traveller • gb
6
Ok for one night
Pros:

In the middle of town

Cons:

No secure car park, rooms rather dated

2026-04-02 • via Nuitee
A
Anton • extended_group • na
8
2026-03-30 • via Nuitee