Alivio Hotel Cairns

Hotels
•
Independent
8.2 (129 reviews)
136-140 Sheridan Street, Cairns, Queensland, 4870 , Cairns , AU
+61 7 4041 1133

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Facilities

Full-service spa
Boat tours nearby
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Nice pool area
Cons:
Limited services
Poor value for money
Food service issues

Categories

Cleanliness
8.16
Rooms were clean, but there were issues with daily servicing and access to fresh towels.
Service
9.63
Staff were friendly and professional, though reception and restaurant services had technical issues.
Location
8.67
Nice location, an easy walk to the promenade, but the surrounding area appears run down.
Room Quality
8.12
Rooms are spacious but faced issues like no hot water and infrequent servicing.
Amenities
8.15
Pool area is nice but lacks heating and the restaurant was closed for renovations.
Value for Money
7.11
Considered not worth the cost, especially with limited services for the price.
Food and Beverage
7.16
Limited breakfast options and issues with service; restaurant not operating.
Overall Experience
8.63
Generally pleasant stay but marred by several operational issues and unmet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:42

Property Description

Discover the perfect getaway at Sunshine Tower Hotel, where relaxation meets adventure in the heart of Cairns.

Rejuvenating Spa Experience
Pamper yourself at our serene spa, featuring rejuvenating facials to leave you feeling refreshed and revitalized.

Recreational Amenities
Dive into relaxation with our outdoor pool and hot tub, or explore the stunning surroundings with our bicycle rentals.

Comfort and Convenience
Enjoy modern comforts in our air-conditioned rooms, complete with flat-screen TVs, refrigerator, microwaves, and complimentary Wi-Fi to keep you connected throughout your stay.

Immerse yourself in the beauty of Cairns by making your reservation today!

Important information:

  • Pool access available from 7:00 AM to 9:30 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 8.16
Service: 9.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 8.63
M
Marie • couple • au
8
Fine for a 1 night stay. Good value
Pros:

A very comfortable bed. Spacious comfortable room.

Cons:

Busy road but really didn’t worry us much as windows were double glazed.
Although there was a microwave, plates etc it would have been good if there had been a toaster.

2026-07-25 • via Nuitee
R
Raylene and • couple • nz
8
Would recommend as valve for money
Pros:

Valve for money

Cons:

No phone in room or lobby

2026-07-23 • via Nuitee
J
judy • couple • nz
10
Pros:

Another excellent stay. Great location and staff
Thank you

Cons:

Nil

2026-07-23 • via Nuitee
D
Dunja • solo_traveller • at
10
Tolles Hotel
Pros:

Tolle Lage! Freundliches Personal.

2026-07-23 • via Nuitee
M
Maxwell • couple • au
9
Suited us well
Pros:

Good location

2026-07-22 • via Nuitee
Z
ZELMA • solo_traveller • nz
8
Good location and fair price.
Pros:

Comfortable bed and great breakfast

Cons:

Spa pool needed to be hotter. The receptionist did tell me to let her know and she would increase but I never got around to it.

2026-07-21 • via Nuitee
N
Nikki • solo_traveller • au
9
2026-07-21 • via Nuitee
C
Christine • couple • au
7
Pros:

Secure parking that was complimentary. Nice restaurant attached. Cafe a couple of doors down. A Park a few meters down the road.

Cons:

No sink in kitchenette, dishes had to be done in bathroom sink next to toilet. Toilet roll holder broken. Utensils draw front panel broken.

2026-07-20 • via Nuitee
B
Beth • solo_traveller • au
10
Clean, comfortable rooms and exceptionally friendly, helpful staff.
Pros:

Clean, comfortable rooms and exceptionally friendly, helpful staff.

2026-07-20 • via Nuitee
M
Marie-Theres • couple • de
7
2026-07-19 • via Nuitee
L
Leigh • solo_traveller • au
8
2026-07-19 • via Nuitee
P
Peter • couple • au
9
Lovely comfy beds. Rain shower head. Great location for walking to main attractions/facilities.
Pros:

Had daily breakfast voucher for Goose cafe in same street which was very good.

2026-07-17 • via Nuitee
R
Richard T • couple • es
6
Pros:

Clean and extremely friendly staff

Cons:

No bar . No restaurant

2026-07-17 • via Nuitee
E
Elu • solo_traveller • au
10
2026-07-17 • via Nuitee
D
Daniel • couple • au
8
2026-07-17 • via Nuitee
N
Nick • couple • au
5
First & last time we will stay here.
Pros:

It was nicely renovated

Cons:

It said breakfast included but you actually got a $20 voucher each for the very expensive cafe down the road.
There was someone’s soap left in the shower disgusting. No early check in, even after we requested one.
Staff were trying very hard to be helpful but were very fake.
The restaurant at the hotel isn’t anything to do with the hotel.

2026-07-16 • via Nuitee
J
Jesse • solo_traveller • au
7
2026-07-16 • via Nuitee
C
Charlie • extended_group • au
5
2026-07-14 • via Nuitee
T
Tani • solo_traveller • jp
10
2026-07-14 • via Nuitee
J
judy • couple • nz
10
Great stay centre of Cairns
Pros:

Great location. East distance to town. Very helpful and pleasant staff. Clean good sized room

Cons:

Nil

2026-07-14 • via Nuitee