Alivio Hotel Cairns

Hotels
•
Independent
8.2 (129 reviews)
136-140 Sheridan Street, Cairns, Queensland, 4870 , Cairns , AU
61-07-40411133

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Facilities

Full-service spa
Boat tours nearby
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Nice pool area
Cons:
Limited services
Poor value for money
Food service issues

Categories

Cleanliness
8.16
Rooms were clean, but there were issues with daily servicing and access to fresh towels.
Service
9.63
Staff were friendly and professional, though reception and restaurant services had technical issues.
Location
8.67
Nice location, an easy walk to the promenade, but the surrounding area appears run down.
Room Quality
8.12
Rooms are spacious but faced issues like no hot water and infrequent servicing.
Amenities
8.15
Pool area is nice but lacks heating and the restaurant was closed for renovations.
Value for Money
7.11
Considered not worth the cost, especially with limited services for the price.
Food and Beverage
7.16
Limited breakfast options and issues with service; restaurant not operating.
Overall Experience
8.63
Generally pleasant stay but marred by several operational issues and unmet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:42

Property Description

Discover the perfect getaway at Sunshine Tower Hotel, where relaxation meets adventure in the heart of Cairns.

Rejuvenating Spa Experience
Pamper yourself at our serene spa, featuring rejuvenating facials to leave you feeling refreshed and revitalized.

Recreational Amenities
Dive into relaxation with our outdoor pool and hot tub, or explore the stunning surroundings with our bicycle rentals.

Comfort and Convenience
Enjoy modern comforts in our air-conditioned rooms, complete with flat-screen TVs, refrigerator, microwaves, and complimentary Wi-Fi to keep you connected throughout your stay.

Immerse yourself in the beauty of Cairns by making your reservation today!

Important information:

  • Pool access available from 7:00 AM to 9:30 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 8.16
Service: 9.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 8.63
D
Dilki • solo_traveller • au
9
2026-07-04 • via Nuitee
T
Tamara • couple • au
7
2026-07-04 • via Nuitee
R
Robyn • couple • au
9
Great place to stay for a couple of nights.
Pros:

Easy to get to. Good location. Quiet. Comfortable.

Cons:

Nothing

2026-07-04 • via Nuitee
S
Simeon • couple • au
10
2026-07-03 • via Nuitee
C
Consuelo • couple • au
9
Comfy and friendly
Pros:

It’s well located, only 10 minutes away from the esplanade. The staff were super friendly and kind.

Cons:

They could improve the big light of the room (too yellowish)

2026-07-03 • via Nuitee
M
michael • couple • au
8
Comfortable and quiet
Pros:

Nice and clean easy to get around

Cons:

Could modernise a bit

2026-07-02 • via Nuitee
K
Kenneth • solo_traveller • au
5
2026-07-01 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
było super
Cons:

zimna woda w basenie

2026-07-01 • via Nuitee
J
june • solo_traveller • au
9
Pros:

Nice place. Close to everthing

Cons:

Little thing. No plug for sink making washing up hard. Asked three different receptionists and two housekeepers over our 7 day stay and yet still no plug.

2026-06-30 • via Nuitee
L
Leonard • couple • au
9
2026-06-30 • via Nuitee
C
Carmody • solo_traveller • au
7
Good, clean, simple and cheap
Pros:

Nice simple room

Cons:

It was fine. Nothing special but cheap and clean

2026-06-30 • via Nuitee
N
Nilamben • couple • au
6
2026-06-29 • via Nuitee
P
Patricia • family_with_children • nc
4
Le 1er séjour était bien mais le deuxième nous incite à ne jamais revenir !
Pros:

Rien

Cons:

Plus de petit dej proposé, on nous suggère de le prendre au coin de la rue.
Accueil désagréable.
Drap taché.
Suite à notre premier séjour il y a 3 mois on nous avait recommandé de faire notre prochaine réservation directement sur le site de l'hotel en nous offrant généreusement une remise, sauf que, même avec la remise le tarif est plus cher que sur booking.com ... cherchez l'erreur !
On avait demandé 2 chambres côte à côte, que nous n'avons pas eu.

2026-06-29 • via Nuitee
A
Akhila • couple • au
8
2026-06-28 • via Nuitee
J
Jennifer • solo_traveller • au
8
The staff were so accomodating and pleasant
Pros:

Reception and staff
Clean comfortable bed

Cons:

My room had a buzz noise

2026-06-25 • via Nuitee
L
Louise • couple • au
7
Average but noisy in the main road
Pros:

Finn Finn restaurant downstairs was amazing

Cons:

Pillows were flat, glass door was very hard to open. Mattress not that comfy.

2026-06-24 • via Nuitee
S
Smith • solo_traveller • au
8
2026-06-22 • via Nuitee
C
Carol • solo_traveller • au
5
Ok. Staff helpful but not great.
Pros:

Staff friendly and helpful

Cons:

Didn’t clean the room. Only changed sheets and towels 5 days into a 7 day stay

2026-06-21 • via Nuitee
J
Jared • solo_traveller • au
9
2026-06-21 • via Nuitee
J
James • solo_traveller • au
10
2026-06-20 • via Nuitee