Hotel TAU, Kumamoto

Hotels
7.8 (618 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from air conditioning
Wi-Fi problems

Categories

Cleanliness
6.45
Several reviews noted cleanliness issues, including blood on sheets and a dirty bathroom.
Service
8.45
Staff were friendly and praised for their service quality.
Location
8.95
Convenient location, ideal for exploring nearby attractions.
Room Quality
7.95
Rooms were considered comfortable and well-furnished, despite some noise issues.
Amenities
7.45
Free drinks and books available, but Wi-Fi issues were a concern.
Value for Money
7.45
General expectation met, but impacted by issues during reviews.
Food and Beverage
7.95
Guests enjoyed the food, especially breakfast.
Overall Experience
7.75
Overall satisfactory experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 7:00 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 618 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
刀根 • solo_traveller • jp
9
2026-07-22 • via Nuitee
H
HARUO • couple • jp
7
2026-07-21 • via Nuitee
Y
yasuko • solo_traveller • jp
10
Pros:

キレイでお部屋も過ごしやすかった

2026-07-20 • via Nuitee
C
Chie • solo_traveller • jp
10
良いホテルを見つけました
Pros:

大変綺麗で部屋が広かったです

Cons:

ない

2026-07-20 • via Nuitee
S
shinya • solo_traveller • jp
9
Pros:

スタッフの対応、笑顔が良かった。

Cons:

なし

2026-07-18 • via Nuitee
長尾（nagao） • solo_traveller • jp
9
2026-07-18 • via Nuitee
S
Shizuka • solo_traveller • jp
8
また熊本に来たら泊まります！
Pros:

オシャレにリノベーションされていました。フロント前の図書コーナーも素敵でしたし、客室もバスタブはないですが、充分でした。鏡も良かったです。朝食も必要充分で、熊本名物もいただけましたし、カットフルーツを盛り付けてあったり、小規模なのでロスが出ない工夫なのかもですが気遣いを感じました。あと、フロントさんなどスタッフさんがみなさん感じが良かったです。ロゴの感じも好きですし、夏目漱石の博物館のチケットも嬉しいです。とにかく、このリノベーションを企画した方に伝えたくて書きました。

Cons:

良くないというほどではないのですが、朝食をアピールされてもいいのかなと思います。すごく豪華ではないですが嬉しい朝食でした。和洋どちらかセレクトの場合と、ビュッフェの場合があるけど、それぞれこんな感じ、が事前にわかるとよりいいと思いました。

2026-07-17 • via Nuitee
J
JINHUA • solo_traveller • hk
9
Pros:

位置便利，去巴士總站，搭地鐵，熊本城或上下通步行街都可以步行到達。客服好有禮貌，早到可以寄存行李，之後還幫忙送上房間。房間每天都會清潔，空間可以打開一個大行李箱，方便整理行李。

2026-07-16 • via Nuitee
N
nomoto taketoshi • solo_traveller • jp
7
2026-07-13 • via Nuitee
Y
YUUKI • solo_traveller • jp
9
2026-07-13 • via Nuitee
P
Peter • family_with_children • us
10
Surprise gem of a hotel
Pros:

Pleasant gem of a hotel. The location next to the shōtengai (商店街) was a surprise as I wasn't investigating the surroundings other than the castle.

The Japanese breakfast was great, the family members that chose the western breakfast was mildly disappointed with the limited menu.

2026-07-10 • via Nuitee
S
sugimura • couple • jp
8
くつろげるホテルです。
2026-07-09 • via Nuitee
K
Kenta • solo_traveller • jp
8
2026-07-07 • via Nuitee
C
CHARLES CHUN JUNIOR • solo_traveller • hk
8
Pros:

Great location, new and clean

Cons:

No microwave

2026-07-04 • via Nuitee
S
sachiko • couple • jp
10
2026-07-03 • via Nuitee
Y
yuuka • couple • jp
7
Pros:

お風呂とトイレが綺麗

2026-06-29 • via Nuitee
T
TOSHIAKI • couple • jp
10
最高😀
Pros:

熊本の町のほぼ中心にあり居酒屋が周りにたくさんあり便利で良かった。またホテルの雰囲気も良く、充実した宿泊でした。
朝食会場もキチンと整理されており、給仕係のおばちゃんがテキパキと食事の終わった卓を片付けており、感心いたしました。

Cons:

ない

2026-06-29 • via Nuitee
D
Darish Jeswin Dhas • extended_group • it
7
2026-06-27 • via Nuitee
H
Hayase • solo_traveller • jp
8
2026-06-25 • via Nuitee
R
Rumiko • solo_traveller • jp
8
2026-06-25 • via Nuitee