Hotel TAU, Kumamoto

Hotels
7.8 (594 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from air conditioning
Wi-Fi problems

Categories

Cleanliness
6.45
Several reviews noted cleanliness issues, including blood on sheets and a dirty bathroom.
Service
8.45
Staff were friendly and praised for their service quality.
Location
8.95
Convenient location, ideal for exploring nearby attractions.
Room Quality
7.95
Rooms were considered comfortable and well-furnished, despite some noise issues.
Amenities
7.45
Free drinks and books available, but Wi-Fi issues were a concern.
Value for Money
7.45
General expectation met, but impacted by issues during reviews.
Food and Beverage
7.95
Guests enjoyed the food, especially breakfast.
Overall Experience
7.75
Overall satisfactory experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 7:00 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 594 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
C
Ching Jung couple tw
10
Pros:

附近很多逛街的地方,很方便,也有合作停車場

Cons:

2026-06-13 via Nuitee
Y
YOSHIMITSU couple jp
10
2026-06-13 via Nuitee
C
CHIKAKO solo_traveller jp
8
シンプル滞在にもってこい
Pros:

フロントスタッフさんは、シンプルに心地よい対応でした。リニューアルされてることもあって、スタイリッシュで綺麗でした。ハンガー本数も充実、鏡も照明付きで使いやすかったです。

1階の施設への入場券サービスは嬉しかったです。フロント前の本がたくさんのフロアで過ごす時間を持てなかったので次回はぜひくつろぎたいです。

Cons:

排水の蓋が茶色くなっていて残念でした(劣化で汚いわけではないと思います)

2026-06-12 via Nuitee
W
WATANABE family_with_children jp
6
Pros:

子供との2人旅だったのでスタッフさんが優しくてとても助かりました。
ありがとうございました。

2026-06-12 via Nuitee
A
Ayako couple jp
8
2026-06-10 via Nuitee
C
Chen solo_traveller jp
7
2026-06-10 via Nuitee
J
Jing Jie couple tw
8
2026-06-10 via Nuitee
K
Kouho solo_traveller jp
10
2026-06-09 via Nuitee
K
KENICHIRO couple jp
8
2026-06-06 via Nuitee
K
KENICHIRO solo_traveller jp
8
居心地が良かったです。
Pros:

場所・コスパが良い。

Cons:

部屋のカップが1つしかない。
飲み物を何種類か並行で飲みたい時に不便でした。
ティーカップやティースプーンがあれば良いと思います。

2026-06-06 via Nuitee
遠藤 solo_traveller jp
9
2026-06-03 via Nuitee
佳奈 solo_traveller jp
8
安かったらリピあり
Pros:

立地がいい
室内はきれい

Cons:

アメニティが少ない

2026-06-01 via Nuitee
S
shibahara couple jp
10
Pros:

朝ごはんが和食中心で味の質もよく、最高の朝になりました。

Cons:

2泊だと少しお高くなるかなと思いました

2026-06-01 via Nuitee
K
kazuhisa solo_traveller jp
10
快適である
Pros:

きれい

2026-05-31 via Nuitee
Y
YUKI solo_traveller jp
9
2026-05-27 via Nuitee
L
Lani solo_traveller my
10
Pros:

Location, comfortable room and friendly staff. They have a cozy reading area just in front of the reception. Unfortunately I can't read Japanese, if not I would stay most of the time reading the books, they have so many great books that you can read for free.

2026-05-24 via Nuitee
T
Tomoki solo_traveller jp
9
2026-05-24 via Nuitee
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HAYATO solo_traveller jp
10
2026-05-23 via Nuitee
Y
Yannic solo_traveller de
8
2026-05-18 via Nuitee
S
Shuji solo_traveller jp
7
2026-05-16 via Nuitee