Diamond Shiga

Hotels
7.3 (76 reviews)
Shigakogen Ichinose , Yamanouchi , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Cleanliness issues
Limited food options
Non-functional amenities

Categories

Cleanliness
5.76
Some complaints about bugs and equipment issues in the room indicate lower cleanliness standards.
Service
8.73
Positive mention of helpful reception staff.
Location
8.77
Good location near ski rental and lifts.
Room Quality
7.22
Japanese room is spacious but encountered issues.
Amenities
6.25
Some amenities like ski lockers were not functioning properly.
Value for Money
7.71
Overall acceptable experience given the remote location.
Food and Beverage
6.76
Breakfast and dinner choices are limited but acceptable.
Overall Experience
7.23
Despite issues, the location and service provide a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:53

Property Description

Luxurious Accommodation with Stunning Views

Ski-in, Ski-out Access and Relaxing Spa

Delicious Dining Options and Fun Activities

Book your stay at Diamond Shiga now to experience the perfect blend of comfort, convenience, and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 76 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.23
M
Masao • couple • jp
10
満足
Pros:

スタフが親切　行動が早い

Cons:

少し古い

2026-03-27 • via Nuitee
B
Ben • extended_group • gb
7
Great experience, shame about the wifi, but nice to have a break from my phone on a lovely trip
Pros:

Location couldn't be better, seconds away from the resort, the spa was also lovely and the bed was very comfortable

Cons:

Wifi did not work the entire time I was there

2026-03-27 • via Nuitee
G
Georgina • couple • au
9
2026-03-26 • via Nuitee
T
TAKASHI • family_with_children • jp
10
2026-03-23 • via Nuitee
協和 • solo_traveller • tw
8
雖然硬體方面較老舊，但員工服務好但跟周遭其他飯店的價格相比，CP值很可以了
Pros:

店員服務很棒、餐點內容還算豐富
位置很好，去一之瀨雪場夜滑很方便

Cons:

wifi常會連不到或不順
暖爐不夠力，沒使用也有怪聲，不過室內溫度不會冷所以不開也還好

2026-03-22 • via Nuitee
M
Matthew • solo_traveller • au
10
Easy access to lifts
Pros:

Great location

Cons:

Nothing

2026-03-20 • via Nuitee
G
Gustav • couple • se
6
Pros:

Close to the slopes, small but nice Onsen at the hotel

Cons:

Would benefit from a general modernization, feels a bit outdated

2026-03-19 • via Nuitee
G
Gładyś • solo_traveller • pl
8
Great value for money.
Pros:

Close to ski, cheap, clean.

Cons:

Poor ski equipment rental options. No late night common rooms to socialize. Perhaps an average age of guests around 40+ makes it a little too old for youth :))

2026-03-16 • via Nuitee
O
oakhead • solo_traveller • jp
8
2026-03-16 • via Nuitee
L
Lynne • couple • au
10
Pros:

Great location, breakfast was good, facilities are good.

2026-03-16 • via Nuitee
N
Nicolas • solo_traveller • jp
10
2026-03-16 • via Nuitee
M
Mario • solo_traveller • pt
4
Pros:

Location
Clean

Cons:

Bedroom too noisy
Facilities too old
Lack of lights

2026-03-15 • via Nuitee
R
Ross • couple • au
8
Pros:

Location, price and ease of transport. The nightly buffet was good and staff were very pleasant

Cons:

Property was old but great value for the location. The beds were very comfortable

2026-03-12 • via Nuitee
H
Hengjie • family_with_children • hk
8
2026-03-10 • via Nuitee
M
Mike • couple • au
9
Will definitely be back next year
Pros:

Ski in ski out ski locker room.
In house dining room.

2026-03-09 • via Nuitee
S
Seiki • solo_traveller • jp
7
こんなもんです。
Cons:

自販機の補充がない。

2026-03-07 • via Nuitee
H
HIROE • extended_group • jp
10
満足いくサービス
Pros:

施設内が清潔で、食事がとても美味しかったです。利用料金以上のサービスでお得感がありました。スタッフさんも優しくて良かったです。また利用したいです。

Cons:

特にないです。

2026-03-07 • via Nuitee
H
Hiromichi • extended_group • jp
6
2026-03-02 • via Nuitee
R
Rogers • couple • au
8
2026-03-02 • via Nuitee
J
jacob • extended_group • au
10
2026-03-01 • via Nuitee