Four Points Flex by Sheraton Essen

Hotels
•
Four Points Express
8.6 (3407 reviews)
Hachestraße 63 , Essen , DE
+49 201 170020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety of breakfast options
Cons:
Cleanliness issues
Parking difficulties
Lack of service resolution

Categories

Cleanliness
8.11
Several comments mentioned cleanliness issues including stains on carpets.
Service
8.88
Positive remarks about friendly staff, but some mentioned lack of problem resolution.
Location
9.12
Many reviews highlight the good location near city center and Christmas markets.
Room Quality
8.57
Rooms are described as clean and spacious, though some issues with amenities.
Amenities
8.3
Comments mention missing amenities like tea and coffee facilities.
Value for Money
8.46
Overall value perceived as good, but some complaints about parking rates.
Food and Beverage
8.71
Breakfast was frequently praised, although some issues with bar service.
Overall Experience
8.68
General satisfaction with the stay, despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:51

Property Description

Modern Comfort and Convenience

Located in the vibrant Westviertel district in Essen, GHOTEL hotel & living Essen offers a 3-Star Superior experience just 500 meters from Essen Central Station. Guests can unwind in the on-site bar and take advantage of private parking.

Well-Appointed Rooms

Each room at GHOTEL hotel & living Essen features a flat-screen TV, soundproof windows, and a private bathroom, ensuring a comfortable stay for every guest.

Exceptional Services and Amenities

With a 24-hour front desk and conference rooms, guests can enjoy convenience and efficiency throughout their stay. Explore the nearby Cathedral of Essen, just 700 meters away, and easily access Dusseldorf International Airport, located 25 km from the hotel.

Book your stay at GHOTEL hotel & living Essen now for a memorable and sustainable experience.

Important information:

Please note that parking is subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.6
Based on 3407 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.3
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
S
Schmidt • extended_group • de
9
Pros:

Hervorragendes Frühstück
Öffnungszeiten der Bar

2026-09-19 • via Nuitee
M
MANUEL • couple • es
5
Pros:

Ni fu ni fa

Cons:

Habitación sin poder ventilar debido a que son ventanas que no se pueden abrir, almenos en la plata 5.
Olor en la habitación desagradable.

2026-09-19 • via Nuitee
B
Brahim • solo_traveller • nl
6
Pros:

Bed, locatie, ontbijt oké

Cons:

Geen faciliteiten, verouderde kamer, niet speciaal

2026-09-18 • via Nuitee
E
Eena • couple • ee
8
2026-09-18 • via Nuitee
V
Vahab • couple • de
10
Pros:

The location and staff were excellent. The facilities were good, and I had a great experience staying there.

2026-09-18 • via Nuitee
J
Jörg • solo_traveller • de
5
2026-09-16 • via Nuitee
K
Kai • solo_traveller • at
8
Pros:

Die Lage ist gut - wenige Minuten bis zum Hbf.

Cons:

Baustelle direkt vor der Tür ist sehr nervig.

2026-09-14 • via Nuitee
G
Gwazai • extended_group • gb
9
2026-09-14 • via Nuitee
A
Anna • extended_group • de
9
2026-09-14 • via Nuitee
M
Markus • solo_traveller • de
10
Pros:

Ruhige, saubere Zimmer. Optimale Größe.
Exklusives Frühstück!!
Freundlicher Service.
Sehr Empfehlenswert

2026-09-13 • via Nuitee
D
Der Stier • couple • de
8
2026-09-13 • via Nuitee
D
delphine • solo_traveller • fr
8
Super.
Pros:

Confortable. Endroit calme. J’ai passé un très bon séjour. C’est propre.
Merci à l’agent d’accueil qui a été très agréable , parlait bien français car vivait en France auparavant. Super employé.

2026-09-12 • via Nuitee
E
Erwin von • couple • de
9
Pros:

Das Hotel ist fußläufig vom Bahnhof zu erreichen. Es besteht die Möglichkeit Fahrräder auszuleihen.

Cons:

Die Fenster waren nicht zu öffnen.

2026-09-11 • via Nuitee
Z
Ziad • solo_traveller • de
10
2026-09-11 • via Nuitee
D
Daniel dawid • solo_traveller • de
8
2026-09-10 • via Nuitee
H
hercip • family_with_children • ro
4
Pros:

There was an unpleasant, musty smell in the room. The laminate flooring was screwed directly into the floor—a clear sign that the room had been flooded and not properly cleaned up.

Cons:

Location

2026-09-07 • via Nuitee
O
Olli • solo_traveller • de
8
Gutes Hotel in Bahnhofsnähe
Pros:

Nähe zum Bahnhof, große Zimmer

Cons:

Direkte Umgebung des Hotels

2026-09-06 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-09-06 • via Nuitee
M
Michael • extended_group • de
9
sehr gut
Pros:

Sehr große Auswahl beim Frühstück
Lage gut nahe am Bahnhof

Cons:

Nachteilig war, dass um das Hotel Baustelle war, dafür kann aber das Hotel nichts dafür

2026-09-06 • via Nuitee
A
ASLI • solo_traveller • tr
8
2026-09-05 • via Nuitee