Hotel Caballo de Oro

Hotels
7.9 (1254 reviews)
Avenida Cuenca, 22 , Benidorm , es

Children allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Old facilities
Limited food variety

Categories

Cleanliness
7.55
Mixed feedback with mentions of cleanliness but also notes of age and maintenance.
Service
8.55
Staff were generally described as friendly and helpful.
Location
8.55
Multiple mentions of a fantastic location and proximity to the beach.
Room Quality
7.05
Comments indicate rooms are old and in need of renovation.
Amenities
7.85
Facilities are good but noted to be outdated, with the pool and cleanliness appreciated.
Value for Money
8.05
Customers find the hotel affordable and decent for the price.
Food and Beverage
7.05
Food variety was limited and received negative feedback.
Overall Experience
8.55
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Luxurious Amenities
Hotel Caballo de Oro offers a range of luxurious amenities including a shared swimming pool, sun terrace, and nightclub for guests to enjoy during their stay. The air-conditioned rooms feature a minibar, modern decor, plasma satellite TV, and a private bathroom, providing comfort and convenience.

Culinary Delights
Indulge in a buffet breakfast, lunch, and dinner with traditional regional and international cuisine served daily at the hotel. Guests can also visit the café-bar or explore the nearby restaurants and shops within a short walking distance, offering a variety of dining options.

Entertainment for All
With a TV lounge, games room, and entertainment programme for both adults and children, Hotel Caballo de Oro ensures there is never a dull moment. Additionally, the proximity to popular attractions such as Aqualandia, Mundo Mar Aquatic Parks, and Terra Mitica Theme Park provides guests with plenty of entertainment options.

Experience luxury, great food, and entertainment at Hotel Caballo de Oro. Book your stay now for an unforgettable experience!

Important information:

Plase note renovation work of the pool will be carried out from 03/26/2025 until 04/30/2025.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8.50 per day.

Location

Guest Reviews

7.9
Based on 1254 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.85
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
C
Cristina couple es
3
Pros:

La ubicación

Cons:

Tienes que subir 11 pisos andando. No es ni medio normal que tengan un solo ascensor

2026-05-30 via Nuitee
M
Mr solo_traveller cz
1
2026-05-27 via Nuitee
C
Christine solo_traveller es
1
Cons:

No nos avisaron antes de llegar que solo disponían de un ascensor una vergüenza colas y colas .tengo movilidad reducida y tenía que bajar 8 plantas una total vergüenza de hotel

2026-05-26 via Nuitee
J
Julia couple es
10
2026-05-24 via Nuitee
S
Such solo_traveller es
8
Pros:

La buena ubicación y tranquilidad!!

Cons:

Que solo funcionaba un ascensor!!

2026-05-24 via Nuitee
L
Les solo_traveller gb
10
2026-05-23 via Nuitee
F
francisco solo_traveller es
4
Pros:

Nada

Cons:

Todo

2026-05-21 via Nuitee
A
Ali solo_traveller gb
3
Pros:

Location

Cons:

Facilities were poor , had to buy an iron from local shop. There was only one lift and I had to use stairs continously which wasn't best as my room was on 7th floor

2026-05-18 via Nuitee
B
bravo solo_traveller es
9
Pros:

Muy bueno el trato y la piscina, el bufé bien aunque se necesita más variedad. Todo bien

2026-05-18 via Nuitee
C
chris couple es
8
2026-05-16 via Nuitee
N
Nacho Zuñiga solo_traveller es
9
Pros:

.

Cons:

.

2026-05-11 via Nuitee
R
Robert couple es
7
2026-05-10 via Nuitee
M
Michael solo_traveller es
9
Pros:

Staff

Cons:

All good

2026-05-07 via Nuitee
I
Iacopo solo_traveller it
8
Consigliato
Pros:

Camera grande e spaziosa con balcone.

Cons:

Le tende oscuranti non coprivano interamente la finestra, la mattina entra il sole.

2026-05-04 via Nuitee
C
Cassandra couple mt
4
short stay
Pros:

The location is good, as it far enough from the noise. Good parking.

Cons:

Desperately needs renovation. Lifts are always occupied, so I had to take all the luggage by stairs. Cleanliness could be better, and the beds are uncomfortable.

2026-05-03 via Nuitee
B
Barry solo_traveller gb
8
2026-05-02 via Nuitee
C
Ciaran Joseph solo_traveller gb
8
Pros:

Room was excellent, nice comfy bed with large bathroom. All very clean.

Cons:

I may have been wrong, but was led to believe breakfast was available from 8-10 am, however arriving in the cafeteria shortly after 8 am it was getting cleaned and i was (kindly) informed it was closed.

2026-04-27 via Nuitee
S
Sebastian solo_traveller es
7
2026-04-23 via Nuitee
M
Michael solo_traveller gb
7
2026-04-22 via Nuitee
S
SILVA solo_traveller es
8
2026-04-21 via Nuitee