Citiez Hotel Amsterdam

Hotels
8.3 (4252 reviews)
Osdorpplein 372 A , Amsterdam , nl
+31 20 224 6280

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 4252 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
J
Juan • couple • es
9
2026-07-25 • via Nuitee
A
Anne • family_with_children • dk
10
Pros:

Sødt personale - især aftenvagterne
Hjælpsomme
Sjove

2026-07-25 • via Nuitee
H
Hien • couple • us
1
Not happy
Cons:

The hotel is located in the middle of shopping area & bar , noisy at night , the room is very small & dirty, we found the bugs crawling on the shower wall , we can’t stay in that condition that’s why we checked out a day earlier we ask for refund but they refused it
Attached a bug ‘s screen shot

2026-07-24 • via Nuitee
A
Adéla • couple • cz
4
Za ty prachy (430€) to fakt nestalo..
Pros:

Personal velmi ochotny, i na tu nejhloupejsi otazku vzdy s usmevem odpovedeli.

Cons:

Velmi maly maly prostor pro dva lidi, nedalo se po pokoji pohodlne pohybovat. Plisen ve sprchovem koute, zaroven kdyz se clovek sprchoval, voda vytekala ven spodem dveri koutu, protoze na nich chybelo jakekoliv tesneni - rohozka tim padem byla uplne promocena. Nezhasnutelne svetlo schodu jsme museli kazdy vecer zakryvat nasimi veci, protoze svitilo nonstop a dost narusovalo spanek.

2026-07-24 • via Nuitee
İbrahim Hüseyin • solo_traveller • tr
10
2026-07-23 • via Nuitee
E
Erdal • family_with_children • tr
8
Güzel yer
Pros:

Temiz, çalışan ilgiliydi, ücretsiz park yeri yakınında tek kusuru merkeze uzak Uber ile 30 dk sürüyor

2026-07-23 • via Nuitee
J
James • couple • fr
9
Pros:

The staff

Cons:

Location - not central

2026-07-23 • via Nuitee
B
Baudoz • extended_group • fr
10
2026-07-22 • via Nuitee
A
Albrecht • solo_traveller • de
10
2026-07-22 • via Nuitee
P
Pau • couple • fr
8
Pros:

Malgré son emplacement un peu excentré, le centre-ville est facilement accessible en tram, dont l'arrêt se trouve à seulement deux minutes à pied de l'hôtel. L'hôtel est situé dans un quartier pratique, avec de nombreux restaurants à proximité.

La chambre et la salle de bain étaient propres et suffisamment spacieuses pour deux personnes. Le petit-déjeuner, à 13 €, n'est pas donné, mais il propose un choix assez varié avec du pain, des viennoiseries, des crudités, du café, des jus de fruits, du thé, etc..

Un lac se trouve juste à côté et est vraiment agréable pour se promener le soir ou faire un peu de sport. Je recommande vivement le restaurant thaï situé au bord du lac, à quelques pas de l'hôtel.

2026-07-22 • via Nuitee
L
Leonid • couple • il
10
2026-07-21 • via Nuitee
M
M • family_with_children • nl
10
Prima ervaring
Pros:

Het vriendelijke personeel

Cons:

De tv deed het niet (finale WK voetbal gemist...)

2026-07-21 • via Nuitee
C
Christina • solo_traveller • de
9
Pros:

Nettes Personal, topp Lage, sauber und unkompliziert

Cons:

Parkhaus finden war schwierig, defektes Licht im Bad und defekter Kühlschrank, aber war uns in den 2 Tagen egal 😅

2026-07-21 • via Nuitee
S
Sun • family_with_children • fr
9
2026-07-21 • via Nuitee
S
Silina • solo_traveller • be
7
Pros:

Ligging

Cons:

Hele kleine kamers

2026-07-21 • via Nuitee
L
lea • extended_group • de
10
Ein schön und originell eingerichtetes Hotel in bester Lage. Die Zimmer sind gemütlich und sehr sauber. Das Personal ist
2026-07-21 • via Nuitee
Ксюша Михайлишена • couple • ua
10
все супер!
Pros:

Кімната і персонал сподобалося дуже. навіть краще, ніж ми очікували. привітно нас зустріли. на всі питання відповіли. що залишило дуже гарні спогади

Cons:

єдиний мінус в душовій кабіні, вода була всюди і доводилося її постійно витирати

2026-07-21 • via Nuitee
C
Cecilia • couple • se
10
2026-07-20 • via Nuitee
K
Kai-Uwe • solo_traveller • de
8
Interessante Unterkunft - klein, sauber, sicher - inkl. kostenloser Parkplatz
Pros:

Das Zimmer ist extrem klein, aber das wusste ich. Ich wollte nur gut und günstig übernachten.
Es war sehr sauber, das Personal sehr freundlich und zuvorkommend.
Ausschlaggebend für die Buchung war, dass ein kostenloser Parkplatz in einer Tiefgarage vorhanden war.
Die Straßenbahn ist drei Minuten entfernt und somit ist man schnell in der Innenstadt.

2026-07-20 • via Nuitee
S
Silke • couple • be
8
2026-07-19 • via Nuitee