Candlewood Suites - Fairbanks by IHG

Hotels
•
Candlewood Suites
8.6 (88 reviews)
551 Harold Bentley Avenue , Fairbanks , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (airport transport available)
Clean rooms
Very good/central location (close to downtown and railway)
In-room kitchen facilities (microwave, full-size fridge, sink, coffee maker, hot plate)
Free laundry facilities
Comfortable beds and well-sized bathrooms
Spacious suites with work desk
Cons:
Housekeeping frequency (room cleaned only once every seven days)
No breakfast provided
Some laundry machines malfunctioning
A small number of staff reported as indifferent
Price could be slightly lower

Categories

Cleanliness
8
Multiple guests noted rooms were clean and tidy, but one guest disliked that rooms were only cleaned once every seven days which lowers the housekeeping score.
Service
9
Several reviews praise staff as friendly, knowledgeable and helpful (including late-night airport transport); one comment noted indifferent staff expressions, so overall service is strong but not flawless.
Location
9.2
Multiple mentions of being close to downtown and the railway station — location is a clear positive for guests.
Room Quality
9.4
Guests described spacious, comfortable rooms and a suite with kitchen, large work desk and comfortable bed — room quality received very positive feedback.
Amenities
8.8
In-room kitchen facilities and free laundry were praised, though a few washers were reported as malfunctioning which slightly reduces the amenities rating.
Value for Money
7.8
One guest felt the price could be a little lower despite cleanliness and convenience, indicating a slightly below-target value perception.
Food and Beverage
7
No breakfast provided was explicitly mentioned as a drawback, so F&B scores are lower due to limited on-site offerings.
Overall Experience
9.6
Overall stays were described as comfortable and pleasant with guests likely to return or recommend; positive cleanliness, service and room quality drive a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Amenities
Candlewood Suites - Fairbanks offers contemporary accommodations with free WiFi, flat-screen TVs, and air conditioning in all rooms. The hotel also provides a fitness center, perfect for guests looking to stay active during their stay.

Convenient Location
Situated just 8.3 km from the University of Alaska Fairbanks and 11 km from Fairbanks International Airport, our hotel's prime location ensures easy access to key destinations in the area. Guests can enjoy nearby attractions and seamless airport transfers.

Exceptional Services
With a 24-hour front desk, business center, and luggage storage, Candlewood Suites - Fairbanks prioritizes guest convenience. Additionally, the shared lounge, barbecue facilities, and free private parking add value to your stay at our 3-star property. Book now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 88 reviews
Cleanliness: 8
Service: 9
Location: 9.2
Room Quality: 9.4
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 9.6
李 • solo_traveller • cn
9
Cons:

I dislike the staff's indifferent expressions
.I don't like having the room cleaned only once every seven days.

2026-09-14 • via Nuitee
I
Isaac • couple • us
10
2026-09-03 • via Nuitee
T
Tara • solo_traveller • us
7
Our stay was comfortable and pleasant.
Pros:

Hotel staff were friendly, knowledgeable, and helpful. They provided transportation from the airport to the hotel late at night.

2026-09-01 • via Nuitee
M
Mfidalgo • solo_traveller • us
10
Pros:

Close to downtown

Cons:

The price could be a little lower but it was clean and convenient

2026-09-01 • via Nuitee
K
Karen • family_with_children • us
10
Great place to stay and friendly staff
Pros:

The room was fabulous. Had a suite with a kitchen and big work desk. Bed was comfortable and bathroom was nice size. Definitely would stsy here again and recommend.

Cons:

Couple of washers were flashing error codes and not working properly so had to wait longer for other machines.

2026-08-22 • via Nuitee
J
Jenna • couple • us
8
Good
Cons:

No breakfast provided

2026-08-18 • via Nuitee
A
Antonio • family_with_children • us
10
Pros:

Very good location close to the railway station. Nice clean quite room.

2026-05-28 • via Nuitee
P
pamela • couple • us
10
Pros:

It was clean, the staff were friendly, free laundry facilities and in room kitchen facilities (microwave, full size fridge, sink, coffee maker and hot plate).

Cons:

There wasn’t anything unlikable about the property.

2026-05-19 • via Nuitee
J
jj • solo_traveller • us
10
2026-05-10 • via Nuitee
K
Kelly • solo_traveller • us
10
Pros:

Quiet, well appointed suite. Love the honor system shoppette, the gym, and free coffee. Comfy bed. Loved everything about this place.

2026-05-02 • via Nuitee
R
Ramit • solo_traveller • il
9
2026-04-04 • via Nuitee
F
FuYu • couple • tw
9
2026-03-31 • via Nuitee
N
NORMAN JOHN • extended_group • ph
9
2026-03-19 • via Nuitee
K
KAIWEN • solo_traveller • tw
9
2026-03-16 • via Nuitee
K
Karen • solo_traveller • us
10
I needed a room with little notice due to an injury and the front desk employee really helped me..
Pros:

Very nice large rooms.

2026-03-03 • via Nuitee
Y
Yi-Ching • extended_group • tw
8
2026-02-28 • via Nuitee
T
Thuydung • extended_group • us
8
Comfortable stay. Would recommend it if you're staying several days.
Pros:

Spacious room with good kitchenette, large refrigerator and microwave.

Cons:

Needs improvement on sound insulation.

2026-02-09 • via Nuitee
C
chieh-yu • extended_group • tw
7
樓上的聲音會比較大左右還好
Pros:

員工很親切還有機場接送，一樓也有可以買東西的地方，還有熱可可跟咖啡可以用很棒！

Cons:

隔音不太好

2026-01-09 • via Nuitee
S
So • solo_traveller • us
10
2026-01-02 • via Nuitee
Y
Yi-Hsuan • extended_group • tw
9
方便寬敞的舒適過夜旅館
Pros:

位子離火車站、機場都很近，有免費的車站/機場接駁（但可能需要等候），房內設施很齊全，床很大又舒適，雖然看得出是有年紀的飯店、但整體來說乾淨，而且非常安靜。

Cons:

浴室水不夠熱、水壓也不強。

2025-11-10 • via Nuitee