Hotel Humantay lodge Ollantaytambo

Hotels
8.7 (190 reviews)
Camino a Willoq , Ollantaytambo , PE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent riverside location and views
Very helpful and attentive staff (Rene)
Spacious rooms with large windows
Good breakfast
Close to train station and main square
Relaxing riverside atmosphere
Cons:
Cold rooms / lack of heating
Amenities issues: limited hot water and no in-room hairdryer
Confusing room numbering and multiple entrances
Narrow stairs for large luggage
Some value-for-money complaints (e.g., laundry overcharge)
Street traffic noise reported by one guest

Categories

Cleanliness
8.2
Generally reported as clean in several reviews, though one guest explicitly complained about room cleaning; overall mixed but slightly positive.
Service
9.9
Multiple reviews praise René and staff as attentive, helpful with laundry, travel advice and arranging taxis; service is a strong positive.
Location
10
Consistently highlighted as excellent — by the river, great views of ruins and mountains, close to train station and main square; standout asset.
Room Quality
8.4
Rooms described as spacious with great views, though some guests noted cold rooms, narrow stairs, and occasional mismatch between online description and actual layout.
Amenities
7.5
Some shortcomings noted: limited hot water for a guest, lack of in-room hair dryer, no heating reported; amenities weaker than other aspects.
Value for Money
7.4
Mixed to negative: a few guests felt pricing (e.g., laundry charge) was high and questioned value for money despite the great location.
Food and Beverage
8.6
Breakfast described as good/basic and plentiful in several reviews; generally positive but not a standout feature.
Overall Experience
9.6
Overall highly positive with many guests calling their stay excellent and recommending the property; negatives exist but do not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:53

Property Description

Scenic Views and Convenient Amenities
Hotel Humantay Lodge Ollantaytambo, nestled in Ollantaytambo, offers a charming stay with garden, terrace, and cozy rooms featuring river and mountain views.

Personalized Service and Tour Assistance
Experience a concierge service, tour desk, and free WiFi to enhance your stay.

Delicious Buffet Breakfast and Easy Access to Attractions
Start your day with a buffet breakfast before exploring nearby attractions like Main Square and Sir Torrechayoc Church.

Ready to experience comfort and convenience at Hotel Humantay Lodge Ollantaytambo? Book now for an unforgettable stay!

Important information:

La tarjeta tiene un cargo Internacional del 7%, se aplicara al momento de que se haga el pago con la tarjeta, que no esta incluido en el precio total de la reservaThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.7
Based on 190 reviews
Cleanliness: 8.2
Service: 9.9
Location: 10
Room Quality: 8.4
Amenities: 7.5
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9.6
G
GISELE AKEMI • family_with_children • br
10
Beautiful
Pros:

The hotel was very beautiful, with beautiful views from the glassy walls, located in a beautiful and peaceful place. The room was very big and comfortable. The staff was very nice and the breakfast was great.

Cons:

I liked everything

2026-10-15 • via Nuitee
R
Ronald • solo_traveller • de
9
Perfect hotel to stay, while discovering the sacred valley and even doing a day trip to Machu Pichu Pueblo
Pros:

The team around Rene has been very welcoming and super supportive. The few meters from the center make it a peaceful retreat, and the sound of the river was fantastic. No problem to sleep

Cons:

Nothing I could think of.

2026-09-17 • via Nuitee
X
Xavier • extended_group • es
2
2026-09-16 • via Nuitee
C
Cynthia • couple • us
10
This was a great place to stay and the owner was extremely helpful.
Pros:

The sound of the river flowing outside the window was very relaxing.

2026-09-15 • via Nuitee
J
Juan Manuel • solo_traveller • ar
9
2026-09-15 • via Nuitee
R
Rodrigo • family_with_children • br
10
Pros:

Localização, custo-benefício, limpeza, conforto. O quarto ficava ao lado do rio, e dormir com o barulho das águas dá um charme especial.

Cons:

Poderia ter um aquecedor no quarto.

2026-09-11 • via Nuitee
D
Desirae • solo_traveller • ca
10
Pros:

The host was so friendly and extremely accommodating, the balcony room overlooking the mountains and river was so beautiful and listening to the river was so relaxing. Everything was clean and comfortable and the breakfast in the morning was perfect. Location was a short walk to the busy center but far enough away where it was nice and quiet.

2026-09-10 • via Nuitee
D
Diemerson • solo_traveller • br
10
Pros:

Ótima localização, próxima do centro e da entrada para o Vale Sagrado, lugar calmo e seguro! Renê foi bem atencioso na nossa hospedagem e nos ajudou com muitas dicas! Café da manhã simples mas de qualidade! Recomendo!

Cons:

Nada a reclamar!

2026-09-09 • via Nuitee
K
Kari • extended_group • us
10
Would highly recommend
Pros:

The staff were amazing. We loved the location on the river. Very comfortable.

Cons:

Nothing

2026-09-05 • via Nuitee
R
Rita • solo_traveller • de
9
2026-09-03 • via Nuitee
R
Romina • couple • ec
3
Pésima relación precio calidad
Pros:

Atención amable, nos dieron desayuno para llevar y buen internet.

Cons:

La habitación no se parecía mucho a las fotos, no había agua caliente, se fue la luz en la mitad de la noche y habían muchos bichos de luz. Para lo que cuesta, no vale la pena.

2026-08-31 • via Nuitee
M
Mohammed • couple • fr
8
2026-08-27 • via Nuitee
E
elisabeth • extended_group • fr
7
Pros:

Nous avons été très bien accueilli

Cons:

L’eau froide de la douche …

2026-08-25 • via Nuitee
C
Chiara • couple • it
1
Pros:

La posizione vicino al fiume

Cons:

La camera era sporca. La struttura fatiscente con le camere in una zona isolata e con un cattivo odore. Non scorreva acqua nel water e nel premere il pulsante si é spezzato. il proprietario infastidito dopo ripetutamente chiamate alle 23.30 non ci voleva nemmeno cambiare stanza. Dopo richiesta insistente ci ha dato un’altra stanza altrettanto sporca. Ha preteso il pagamento non solo del pulsante del water ma anche di tutta la parte interna che era già rotta. Pessimo non ci mettete piede se volete una struttura accogliente.

2026-08-24 • via Nuitee
V
Veronique • family_with_children • ca
7
Si vous ne cherchez pas le dernier confort à la mode, cet hôtel est confortable.
Pros:

Facilement accessible à pied du centre ville mais pas dans la petite ancienne piétonne; sur le bord de la rivière (agréable pour s’endormir); la chambre était assez spacieuse pour 4 et les literies étaient confortables, douche bien chaude pour 4. Le propriétaire est très aidant et gentil, nous a aidé à organiser un tour, accommodant pour les horaires de déjeuner.

Cons:

Équipements et décors un peu défraîchis, salle de bain à peine aérée (mais l’air étant très sec, ça passe).

2026-08-18 • via Nuitee
G
Guada • family_with_children • ar
8
2026-08-16 • via Nuitee
D
Dominique • solo_traveller • fr
7
Tres bel hotel, calme
Pros:

Emplacement, pres des sites

Cons:

/

2026-08-16 • via Nuitee
A
Allory • couple • fr
4
Décevant
Pros:

Le lit confortable

Cons:

Eau froide
Pas de chauffage dans les chambres alors que très humide
Loin de tout

2026-08-12 • via Nuitee
R
Reynir • solo_traveller • is
10
Serene
Pros:

Lovely location by the stream.

Cons:

Room numbers quite confusing... different entrances to three "wings".

2026-08-03 • via Nuitee
B
Brian • family_with_children • us
9
2026-08-02 • via Nuitee