Hotel Humantay lodge Ollantaytambo

Hotels
8.7 (190 reviews)
Camino a Willoq , Ollantaytambo , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent riverside location and views
Very helpful and attentive staff (Rene)
Spacious rooms with large windows
Good breakfast
Close to train station and main square
Relaxing riverside atmosphere
Cons:
Cold rooms / lack of heating
Amenities issues: limited hot water and no in-room hairdryer
Confusing room numbering and multiple entrances
Narrow stairs for large luggage
Some value-for-money complaints (e.g., laundry overcharge)
Street traffic noise reported by one guest

Categories

Cleanliness
8.2
Generally reported as clean in several reviews, though one guest explicitly complained about room cleaning; overall mixed but slightly positive.
Service
9.9
Multiple reviews praise René and staff as attentive, helpful with laundry, travel advice and arranging taxis; service is a strong positive.
Location
10
Consistently highlighted as excellent — by the river, great views of ruins and mountains, close to train station and main square; standout asset.
Room Quality
8.4
Rooms described as spacious with great views, though some guests noted cold rooms, narrow stairs, and occasional mismatch between online description and actual layout.
Amenities
7.5
Some shortcomings noted: limited hot water for a guest, lack of in-room hair dryer, no heating reported; amenities weaker than other aspects.
Value for Money
7.4
Mixed to negative: a few guests felt pricing (e.g., laundry charge) was high and questioned value for money despite the great location.
Food and Beverage
8.6
Breakfast described as good/basic and plentiful in several reviews; generally positive but not a standout feature.
Overall Experience
9.6
Overall highly positive with many guests calling their stay excellent and recommending the property; negatives exist but do not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:53

Property Description

Scenic Views and Convenient Amenities
Hotel Humantay Lodge Ollantaytambo, nestled in Ollantaytambo, offers a charming stay with garden, terrace, and cozy rooms featuring river and mountain views.

Personalized Service and Tour Assistance
Experience a concierge service, tour desk, and free WiFi to enhance your stay.

Delicious Buffet Breakfast and Easy Access to Attractions
Start your day with a buffet breakfast before exploring nearby attractions like Main Square and Sir Torrechayoc Church.

Ready to experience comfort and convenience at Hotel Humantay Lodge Ollantaytambo? Book now for an unforgettable stay!

Important information:

La tarjeta tiene un cargo Internacional del 7%, se aplicara al momento de que se haga el pago con la tarjeta, que no esta incluido en el precio total de la reservaThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.7
Based on 190 reviews
Cleanliness: 8.2
Service: 9.9
Location: 10
Room Quality: 8.4
Amenities: 7.5
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9.6
A
Allory • couple • fr
4
Décevant
Pros:

Le lit confortable

Cons:

Eau froide
Pas de chauffage dans les chambres alors que très humide
Loin de tout

2026-08-12 • via Nuitee
R
Reynir • solo_traveller • is
10
Serene
Pros:

Lovely location by the stream.

Cons:

Room numbers quite confusing... different entrances to three "wings".

2026-08-03 • via Nuitee
B
Brian • family_with_children • us
9
2026-08-02 • via Nuitee
A
Alex • solo_traveller • gb
8
Great place for a few days
Pros:

Nice spacious rooms with sitting area and lovely views. Easy walk to main square, archeological sites and restaurants. Rene, the manager, was very helpful gave us info on where to visit, did a load of washing for us and organised a taxi driver to take us to us to Cusco with multiple stops on route.

Cons:

We visited in July and it was cold in the rooms. Even when outside was warm and sunny. Think this is fairly standard for this part of Peru, but some space heaters would have been good.

2026-08-02 • via Nuitee
I
Ismael • couple • es
3
Nada recomendable
Pros:

Las vistas de la terraza común

Cons:

No salía casi agua caliente de la ducha. Reserve habitación con terraza y ninguna habitación tenía terraza privada. Me dijeron q lavarían la ropa por 16 usd lo q ya era muy caro y me cobró 25 usd. Una estafa.

2026-07-24 • via Nuitee
M
Myla • solo_traveller • us
9
Pros:

Large room, although description does not really fit. We booked Family room suite with living area, I thought it will be like a villa with 2 rooms in one villa, instead its two bedroom next to each other which is ok, it's just not as describe online. The room is really spacious, even have a coat hanger which is nice. I like the large window with the view of the river and the ruins in Ollantaytambo. The breeze and the relaxing sound of the river is real nice.

Cons:

It will be nice to know that the stairs are narrow specially with the large luggages.

2026-07-24 • via Nuitee
B
Brenda • couple • us
10
2026-07-22 • via Nuitee
A
Aurelio • family_with_children • es
9
Hotel acogedor y ambiente agradable
Pros:

Entorno bonito y acogedor, junto al río.
Habitación agradable y limpia.
Anfitrión atento y servicial. Dispuesto a ayudar y facilitar el viaje y lugares a visitar.
Estancia agradable. Buen desayuno.

2026-07-21 • via Nuitee
P
Paola • couple • pe
7
Buena atención pero la relación calidad precio está alta
Pros:

Está bien

Cons:

La limpieza de las habitaciones

2026-07-20 • via Nuitee
F
Florencia • extended_group • ar
10
Pros:

Excelente todo

2026-07-17 • via Nuitee
S
sanzo • family_with_children • uy
10
El lugar es maravilloso y mágico
Pros:

Nos recibieron estupendamente!

2026-07-16 • via Nuitee
P
Pietro • couple • it
7
2026-07-14 • via Nuitee
M
marina alejandra • solo_traveller • ar
7
2026-07-13 • via Nuitee
N
Norberto • couple • us
10
2026-07-12 • via Nuitee
A
Aparajita • family_with_children • us
9
Pros:

Rooms, breakfast, everything was excellent. Highly recommend.

Cons:

My initial booking was canceled after confirmation, and I had to rebook.

2026-07-11 • via Nuitee
B
Bruno • couple • br
10
Adorei e voltarei mais vezes
Pros:

Localização, funcionários!

Cons:

Poderia ser um pouco mais iluminada

2026-07-07 • via Nuitee
K
Kaushalkumar • family_with_children • us
5
Pros:

Great view and clean property

Cons:

Too much traffic noise from the street, couldn’t sleep the whole night

2026-07-05 • via Nuitee
S
Slawomir • solo_traveller • pl
8
Pros:

Jest dość zimno i nie ma ogrzewanie ale fajne klimatyczne.miejsce

2026-07-01 • via Nuitee
P
Predrag • solo_traveller • rs
8
2026-06-19 • via Nuitee
M
Mello • family_with_children • br
8
Acomodação agradabilíssima,bem localizada e o recepcionista Renée foi extremamente solicito.
Pros:

Gostei muito da localização.Passa um rio ao lado, montanhas próximas. Muito agradável!

Cons:

Não possui secador de cabelo no quarto, tendo que solicitar na recepção, caso precise.

2026-06-15 • via Nuitee