Karuizawa Prince Hotel East

Hotels
•
Prince Hotels & Resorts
8.4 (974 reviews)
Karuizawa 1016-75 , Karuizawa , jp
+81 267-42-1111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Cons:
High breakfast prices
Small bathroom
Need for upgrades

Categories

Cleanliness
8.05
客房乾淨, but one review mentioned a faint smell in the room when first checking in.
Service
8.85
Staff is very nice and helpful, with several mentions of excellent service throughout the reviews.
Location
9.05
Located conveniently near the train station and shopping center, with easy access to attractions.
Room Quality
8.55
Rooms are spacious and comfortable, though one review suggested that some upgrades are needed.
Amenities
8.55
Amenities such as onsen were positively noted, but there were suggestions for more offerings.
Value for Money
8.05
Some complaints about breakfast pricing and lack of better deals for guests.
Food and Beverage
7.55
While adjacent dining options are available, some reviews indicated high prices without better deals.
Overall Experience
8.55
Guests reported a positive overall experience, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:10

Property Description

Luxurious Accommodation Options
Experience the choice of staying in cottages or Western-style rooms at Karuizawa Prince Hotel East. Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy seating area.

Relaxing Spa and Recreational Facilities
Unwind at the spa center or enjoy ski-to-door access for a thrilling winter adventure. Guests staying in twin rooms can indulge in complimentary access to hot spring baths, steam sauna, and fitness center. The hotel also features a ski school, ski storage, and tennis courts for active guests.

Convenient Location and Services
Located just a short walk from Karuizawa Station, with easy access to the Karuizawa Prince Shopping Plaza, this hotel offers a free shuttle service, 24-hour front desk, and gift shop for a hassle-free stay. Book now for a memorable getaway at Karuizawa Prince Hotel East.

Important information:

Please note that check-in and check out times may differ for each room type.

When booking 3 rooms or more, different policies and additional supplements may apply.

Children under 16 years old are not allowed to use the fitness room.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.


To eat dinner at the property, guests must make a reservation in advance with their preferred time and restaurants.


Please note that the residents in East main building, the Prince Karuizawa, and the Prince Villa Karuizawa are able to use the forest hot spring (East hot spring facility) and fitness room. For more information, please contact the property in advance.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.4
Based on 974 reviews
Cleanliness: 8.05
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
R
Ryoichi • extended_group • jp
1
2026-08-14 • via Nuitee
L
Lichen • couple • tw
10
2026-08-11 • via Nuitee
Y
yen yang • family_with_children • tw
8
2026-08-08 • via Nuitee
中村 • solo_traveller • jp
10
Pros:

いつもはウエストご利用していて、今回は初めてイーストに宿泊しました。アウトレットから歩いて行けるのが良かったです。古い建物ですが清潔感と落ち着いた重厚感があったのも良かったです。ウエストは広くて館内で迷ってしまうこともありましたがイーストはそのようなことはなく、こじんまりとしていて安心感がありました。

2026-08-08 • via Nuitee
ＹＯＳＨＩＥ • extended_group • jp
5
2026-08-06 • via Nuitee
晉偉 • solo_traveller • tw
10
溫泉設施很好，住宿要注意接駁車時間，大廳有免費飲料可以喝
Pros:

溫泉設施良好

Cons:

無

2026-07-23 • via Nuitee
Y
YU-REN • solo_traveller • tw
9
Pros:

地理位置優

Cons:

地毯比較舊，晚上沒地方買東西

2026-07-23 • via Nuitee
R
Risa • family_with_children • jp
10
2026-07-23 • via Nuitee
昕晨(Hsin Chen) • couple • tw
7
第一次住王子飯店感覺還不錯 就是價格稍貴一點
Pros:

早餐兩天提供不同的餐點選擇很棒

Cons:

接駁車間隔時間太久

2026-07-22 • via Nuitee
H
Hsiang-Yu • extended_group • tw
10
Cons:

無

2026-07-22 • via Nuitee
R
RINAKO • family_with_children • jp
9
Pros:

朝食が美味しかった

Cons:

施設が少し古い

2026-07-19 • via Nuitee
S
Sachie • extended_group • us
8
2026-07-18 • via Nuitee
山村 • solo_traveller • jp
8
Pros:

ホテルマンの方々がとても感じが良く親切でした。

Cons:

氷が欲しかった。

2026-07-18 • via Nuitee
Y
YOSHIKO • couple • jp
7
まあまあ良かったです
Pros:

アウトレットへ行くのは便利だった

Cons:

イースト棟の朝食は値段の割に良くなかった
部屋に机がないので、パソコンを使えない

2026-07-18 • via Nuitee
N
Naoko • extended_group • nz
10
2026-07-17 • via Nuitee
S
Shu Min • couple • sg
7
Pros:

Location and room

Cons:

We have to pay for the Onsen even though we didn’t use it.

2026-07-17 • via Nuitee
Y
YUKARI • couple • jp
7
2026-07-17 • via Nuitee
西根 • couple • jp
9
期待通り
Pros:

スタッフ全員　感じのいい対応をしてくれました。

Cons:

朝食の若い男性の方はまだなれていない様子でした。

2026-07-15 • via Nuitee
M
Mei-Ching • solo_traveller • tw
8
找乾淨基本設備齊全離車站近的選擇
Pros:

周圍綠地圍繞，空氣好。

Cons:

設備有點舊，但都算乾淨。

2026-07-14 • via Nuitee
L
Lin • solo_traveller • us
1
Generally very good, especially the front desk people. They are very helpful. I am not sure about the cleaning team as I
Pros:

Most

Cons:

I checked in 2026.7.10 and checked out 2026.7.11. I left my new bought slipper in the room 205 when I checked out. Next day when I came back and look for them. They checked but told me they couldn’t find them. How could it be?!

2026-07-12 • via Nuitee