Karuizawa Prince Hotel East

Hotels
•
Prince Hotels & Resorts
8.4 (984 reviews)
Karuizawa 1016-75 , Karuizawa , JP
+81 267-42-1111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Cons:
High breakfast prices
Small bathroom
Need for upgrades

Categories

Cleanliness
8.05
客房乾淨, but one review mentioned a faint smell in the room when first checking in.
Service
8.85
Staff is very nice and helpful, with several mentions of excellent service throughout the reviews.
Location
9.05
Located conveniently near the train station and shopping center, with easy access to attractions.
Room Quality
8.55
Rooms are spacious and comfortable, though one review suggested that some upgrades are needed.
Amenities
8.55
Amenities such as onsen were positively noted, but there were suggestions for more offerings.
Value for Money
8.05
Some complaints about breakfast pricing and lack of better deals for guests.
Food and Beverage
7.55
While adjacent dining options are available, some reviews indicated high prices without better deals.
Overall Experience
8.55
Guests reported a positive overall experience, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:10

Property Description

Luxurious Accommodation Options
Experience the choice of staying in cottages or Western-style rooms at Karuizawa Prince Hotel East. Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy seating area.

Relaxing Spa and Recreational Facilities
Unwind at the spa center or enjoy ski-to-door access for a thrilling winter adventure. Guests staying in twin rooms can indulge in complimentary access to hot spring baths, steam sauna, and fitness center. The hotel also features a ski school, ski storage, and tennis courts for active guests.

Convenient Location and Services
Located just a short walk from Karuizawa Station, with easy access to the Karuizawa Prince Shopping Plaza, this hotel offers a free shuttle service, 24-hour front desk, and gift shop for a hassle-free stay. Book now for a memorable getaway at Karuizawa Prince Hotel East.

Important information:

Please note that check-in and check out times may differ for each room type.

When booking 3 rooms or more, different policies and additional supplements may apply.

Children under 16 years old are not allowed to use the fitness room.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.


To eat dinner at the property, guests must make a reservation in advance with their preferred time and restaurants.


Please note that the residents in East main building, the Prince Karuizawa, and the Prince Villa Karuizawa are able to use the forest hot spring (East hot spring facility) and fitness room. For more information, please contact the property in advance.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.4
Based on 984 reviews
Cleanliness: 8.05
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
正信 • couple • jp
8
紅葉の軽井沢を満喫！ありがとうございました
Pros:

スタッフの優しい対応に満足‼️
巡回バスが便利だった
朝食が美味しい😋

Cons:

浴室内の便器のレイアウトがNG
　温水スイッチが押しにくい
　ロールペーパーが取りにくい

2026-10-30 • via Nuitee
H
Hei Ting • couple • hk
7
2026-10-25 • via Nuitee
W
Wai Tung • family_with_children • ca
7
Pros:

The location is excellent. It's Near to the station. The outlet is adjacent to it. Great for shopping.

Cons:

The room is quite old. The sofa bed is quite dirty.

2026-10-24 • via Nuitee
T
Takumi • couple • jp
5
豪華なプランにしたつもりだったが、物足りなさがまさった。
Pros:

大浴場

Cons:

朝食バイキングメニューがいまいち

2026-10-23 • via Nuitee
U
utako • extended_group • jp
10
幸せな空間でした
Pros:

朝食が美味しかった。
24時間対応の無料飲み物が良かったです。特にりんごジュースは美味しかったです。

2026-10-20 • via Nuitee
I
I • family_with_children • jp
10
最高の思い出
Pros:

アウトレットに近く、でも森の中にいるような感じでローケーションがとても良い

Cons:

なし

2026-10-17 • via Nuitee
Y
Yueh chi • extended_group • tw
10
Pros:

Members are all very kind , room was clean and comfortable

Shuttle bus is good too

2026-10-13 • via Nuitee
Y
YUNGLIN • couple • tw
7
2026-10-13 • via Nuitee
V
Valerie • solo_traveller • sg
7
Pros:

Proximity to the train station and the outlet mall.

Cons:

Hotel was old as compared to the West Hotel.

2026-10-11 • via Nuitee
M
Mika • extended_group • jp
9
2026-09-14 • via Nuitee
藤井 • solo_traveller • jp
9
Pros:

全て

Cons:

特に無し

2026-09-12 • via Nuitee
T
Toshio • family_with_children • jp
8
2026-09-11 • via Nuitee
F
Fabio • extended_group • it
10
Pros:

Posto paradisiaco, immerso nel verde.
Camere grandi ed accoglienti

2026-09-07 • via Nuitee
S
Shinji • couple • jp
7
ちょっと古さを感じた。
Pros:

とても広く使いやすかったです。

Cons:

年数が経っているのか、カーペットの汚れや少し匂いを感じた。

2026-09-01 • via Nuitee
N
NAKATANI • family_with_children • jp
8
普通です
Pros:

施設内の食事が美味しかった
大浴場もあり快適に過ごせた

Cons:

部屋が狭かった

2026-08-29 • via Nuitee
H
Hsiaoting • family_with_children • tw
9
Pros:

櫃檯服務親切、接駁車方便

Cons:

無

2026-08-29 • via Nuitee
Y
Yu-Ting • extended_group • tw
7
2026-08-29 • via Nuitee
K
KAORUKO • couple • jp
10
2026-08-24 • via Nuitee
H
Huiying • couple • tw
9
2026-08-24 • via Nuitee
C
Ching Yi • couple • tw
9
2026-08-24 • via Nuitee