New Airport Hotel

Hotels
•
Independent
7.6 (50 reviews)
6 Vo Nguyen Giap Street, Thai Phu V., Noibai Airport, Soc Son, Hanoi , Hanoi , VN
84-24-38843999

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Pets allowed

Facilities

Meeting rooms
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient for early flights
Friendly, helpful and accommodating staff (shuttle service noted)
Good value for money / suitable for transfer stays
Several reports of spacious, comfortable rooms and good breakfast
Cons:
Cleanliness issues in some rooms: bathroom dirt, mould or shabby areas
Old towels and some worn amenities (opened water bottles reported)
Inconsistent breakfast quality (too sweet or weak) for some guests
Occasional room assignment confusion or mismatch with description

Categories

Cleanliness
6.5
Generally reported as clean in many reviews, but several specific complaints about bathroom dirt/rim, mould and a shabby room reduce the score.
Service
9
Consistently praised: friendly, helpful staff; hosts (Tommy) and reception repeatedly described as kind, accommodating and offering airport shuttle.
Location
9
Very consistently noted as close to the airport (~10 minutes), convenient for early flights and generally quiet despite central area.
Room Quality
7
Mixed: several guests mention spacious, large beds and nice rooms; others report hard beds or shabby/aged elements and occasional noise or room-mixups.
Amenities
6.8
Basic in-room amenities present (tea/coffee provided), but some reviewers noted old towels, opened water bottles and limited attention to small details.
Value for Money
8
Multiple guests state the hotel is good value or optimal for a transfer/airport stopover, noting price-quality balance is favourable.
Food and Beverage
7
Mixed reports: some describe the breakfast as delicious, others complain (weak breakfast, overly sweet coffee/tea or poor quality).
Overall Experience
7.5
Overall positive for airport stopovers: friendly staff, convenient location and generally satisfactory rooms, but occasional cleanliness issues and booking/room confusion affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-25 10:44

Property Description

Breathtaking Views and Modern Amenities

Indulge in the stunning views from the terrace and garden, while enjoying complimentary wireless internet. Experience the convenience of concierge services and a picnic area, along with a cozy restaurant and room service for a relaxing stay.

Luxurious Features and Services

Feel at home in the 24 air-conditioned rooms, each equipped with a kitchen, memory foam beds, and LED TVs. Benefit from complimentary wired internet, a business center, and express check-in for a seamless experience.

Convenient Location and Nearby Attractions

Located in Hanoi (Soc Son), explore attractions like West Lake and Nhat Tan Bridge just a short drive away. With easy access to the airport and free valet parking, New Airport Hotel ensures a perfect blend of comfort and accessibility.

Book your stay now at New Airport Hotel for a memorable experience!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 6.8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
S
Stoker • solo_traveller • nl
9
Pros:

Fijne rustige en koele kamer.
En ophaal service vanaf the airport

Cons:

Niks, heel vriendelijk personeel.

2026-07-03 • via Nuitee
N
Như • couple • vn
9
2026-07-02 • via Nuitee
S
Sinan • couple • tr
5
O bölgede olman gerekiyor, zorunlu biryerde konaklaman lazım, tmm işini görür
Pros:

Uçamadık, gecelik kaldık. Havaalanına yakın. Fiyatınuygun

Cons:

Kahvaltısı olsada olur olmasada. Minik reçel kavanozlarından 2 ayrı sabah kurtçuk kozası çıktı.

2026-06-26 • via Nuitee
K
Kshitij • family_with_children • sg
8
2026-06-25 • via Nuitee
D
dharmambigai • extended_group • us
1
2026-06-22 • via Nuitee
Y
Yahya • family_with_children • ma
10
2026-06-01 • via Nuitee
D
Duong • solo_traveller • ca
9
2026-05-27 • via Nuitee
C
Ciaran • solo_traveller • gb
9
2026-05-16 • via Nuitee
B
Briony • family_with_children • au
8
2026-05-03 • via Nuitee
Z
Zoé • solo_traveller • fr
9
Pros:

Parfait pour aller à l'aéroport tôt le lendemain. Le personnel est aux petits soin

2026-04-29 • via Nuitee
M
Michael • solo_traveller • au
8
Nice hotel close to airport
Pros:

Nice hotel with large room close to the airport. Tommy is a great host and offers a shuttle service to the airport.

2026-04-25 • via Nuitee
F
Famke • couple • nl
10
Heerlijk geslapen en flexibel in ontbijt en aankomst tijd
Pros:

Personeel was super aardig en het ontbijt was erg lekker. Super groot bed!

Cons:

De badkamer had wat vieze randjes

2026-04-23 • via Nuitee
K
Kiera • solo_traveller • au
5
I booked this hotel as it was close to airport for early flight next day. Although the hotel was sort of clean, photos m
Pros:

Close to airport

Cons:

Bed hard, bathroom amenities, towels old

2026-04-19 • via Nuitee
M
MANAMI • extended_group • jp
7
2026-04-16 • via Nuitee
G
GEORGIOS • couple • gr
8
2026-04-16 • via Nuitee
J
Jean marc • extended_group • fr
10
Bel hôtel bien placé
Pros:

Très bon hôtel confortable
Accueil au top

2026-04-15 • via Nuitee
A
AYAH • family_with_children • ph
8
2026-04-13 • via Nuitee
N
Naomi • family_with_children • gb
9
A good option close to the airport
Pros:

This hotel was perfect for our requirements – an early flight out of Hanoi. The staff were sweet and kind. We ate at a good roadside restaurant a 5 minute walk away.

Cons:

There was some confusion with the room and neither room we were shown was the one we booked/ as described. It was fine, but felt a little stressful as we were travelling with a baby.

2026-04-11 • via Nuitee
V
Văn Kính • couple • vn
10
Khách sạn rất tốt tại sân bay Nội Bai
Pros:

Nhân viên thân thiện nhiệt tình chu đáo, phòng đẹp sạch sẽ, đầy đủ tiện nghi. Cám ơn khách sạn rất nhiều

2026-04-10 • via Nuitee
W
Willi2 • family_with_children • de
8
2026-04-09 • via Nuitee