Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very clean property
Direct beachfront location and ocean-view balconies
Comfortable beds
Excellent breakfast options (Kiki's omelets, allergy-friendly items)
Easy 24/7 beach access
Cons:
Paid beach chair/umbrella rentals
No in-room coffee makers / pay-for coffee in lobby
Slow or insufficient elevators (often only one working)
Breakfast billing/booking confusion (charged twice)
Tight/confusing parking and occasional long front-desk lines

Categories

Cleanliness
9.6
Consistently praised across reviews — multiple guests called the rooms and property 'very clean' and well maintained.
Service
9.4
Staff repeatedly described as super friendly, helpful and courteous; a few mentions of less-engaged day staff but overall excellent service.
Location
9.8
Outstanding beachfront location: direct beach access, balcony/ocean views and 'great location' repeatedly highlighted.
Room Quality
9.2
Rooms noted as comfortable with good beds and beachfront/top-floor rooms praised; occasional mention of a damaged room but generally well maintained.
Amenities
8
Strong outdoor/beach amenities but notable negatives: only one working elevator at times, removed in-room coffee makers, paid beach chair/umbrella rental.
Value for Money
8
Perceived as somewhat expensive by guests — complaints about extra charges (beach chairs, breakfast billed twice) and parking; overall still a quality stay.
Food and Beverage
9
Breakfast receives praise (specific mentions of excellent omelets and accommodating allergy-friendly options) though there are billing issues and lack of free in-room coffee.
Overall Experience
9
Many guests call it a great stay and say they'd return — strong positives (cleanliness, service, location) offset by annoyances like elevator waits and extra fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Beachfront Luxury at Orange Beach Best Western Premier The Tides

Spectacular Beachfront Amenities: Enjoy a private beach on the Gulf of Mexico, a seasonally heated pool, and dining options like Low Tides Poolside Bar and Grab 'n' Go Deli.

Family-Friendly Entertainment: From adult and children’s activities to a barbecue grill, there's something for everyone. Kid's bunk bed suites even come with a gaming system for added fun.

Convenient and Comfortable Stay: Relax in rooms equipped with modern amenities like a 42-inch flat-screen TV, free WiFi, and Keurig coffee machine. Plus, explore nearby attractions like The Wharf and Adventure Island.

Experience the ultimate beach getaway at Best Western Premier The Tides - book now for an unforgettable stay!

Important information:

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1621 reviews
Cleanliness: 9.6
Service: 9.4
Location: 9.8
Room Quality: 9.2
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
M
Morgan • family_with_children • us
10
:)
Pros:

The hostess that welcomed us was lovely and so was our barista the next morning at the coffee bar. Lovely room and awesome amenities :)

Cons:

Stay was too short haha

2026-11-06 • via Nuitee
M
Michelle • family_with_children • us
9
2026-11-05 • via Nuitee
S
Scott • family_with_children • us
10
Will recommend this hotel to anyone who will listen.
Pros:

The hotel itself is absolutely beautiful. The location is great. The facilities are amazing. The staff is absolutely amazing. We had more interaction with the evening employees at the front desk and they were all exceptional. Becca checked us in and was awesome. We decided to switch to a larger room and Veronika helped us with that and she knocked it out of the park in so many ways. She was hands down the best part of our stay. The help and the all around conversations we had with her was great. Her and Jeff worked our last night there and we got to know a little about both of them and can’t say enough good things about them.

Cons:

Having to leave.

2026-11-02 • via Nuitee
G
Gina • family_with_children • us
9
2026-11-02 • via Nuitee
D
Daniel • family_with_children • us
10
2026-11-01 • via Nuitee
R
Rachel • couple • us
8
Probably won’t stay there again.
Pros:

Checking in was super easy.

Cons:

The pool was green and slimy

2026-11-01 • via Nuitee
A
Alissa • couple • us
9
The staff were super friendly and wonderful. The room and all areas were very clean. Great location.
Pros:

Staff were great. Location was great. It was great being right on the beach and we had a room with a balcony overlooking the beach. Beach access was 24/7. Bed was comfortable.

Cons:

We had to pay to rent 2 beach chairs and an umbrella on the beach ($50/day). It's not a terrible extra cost and it is for all day (~8a-5p), but I thought they would have been an included hotel accommodation.

2026-10-31 • via Nuitee
O
Ordoñez • family_with_children • us
7
Pros:

The beach

Cons:

I paid for breakfast included when I booked, and I paid an extra amount to include it, but when I arrived at the hotel they told me that nothing was included and I had to pay for breakfast again. It's better not to pay anything at the time of booking, just the room, and then when you arrive you pay for breakfast directly, so you don't have to pay twice.

2026-10-26 • via Nuitee
M
Megan • solo_traveller • us
9
2026-10-26 • via Nuitee
M
Mark • family_with_children • us
10
2026-10-24 • via Nuitee
A
Angela • couple • us
10
We love The Tides because it’s always clean and everyone is always kind and helpful
Pros:

Breakfast was excellent. We especially loved Kiki’s omelets.

Cons:

The only issue we had was extremely slow elevators

2026-10-23 • via Nuitee
E
Ethan • family_with_children • us
10
Pros:

Everything was clean and the staff was very friendly.

Cons:

I'm sure they get this a lot but only having one elevator was a bit of a headache but I understand.

2026-10-19 • via Nuitee
A
Anne Caroline • couple • be
10
2026-10-16 • via Nuitee
W
William • family_with_children • us
10
Greatest beach stay ever!
Pros:

Location, service, amenities

Cons:

Having to leave

2026-10-16 • via Nuitee
S
Sergio • couple • br
6
2026-10-15 • via Nuitee
S
Sami Schroeder • family_with_children • us
2
Pros:

The beachfront view was the only nice thing about this location.

Cons:

There was only one working elevator with an extreme amount of traffic. We ended up being stuck on the elevator for over an hour we were not able to use the stairs without a key card. Had to pay for coffee. Most resorts and hotels offer free coffee, whether it be in the room or lobby the room was damaged and we felt rushed to check out for the amount we paid. It was not worth the nigth. We were expecting better things

2026-10-14 • via Nuitee
M
Murphy • solo_traveller • us
10
2026-10-14 • via Nuitee
V
Vince • couple • us
10
2026-10-13 • via Nuitee
T
Taylor R • family_with_children • us
10
2026-10-12 • via Nuitee
N
Nicole • extended_group • us
10
2026-10-09 • via Nuitee