Hôtel des Palmistes

Hotels
8.4 (93 reviews)
12 avenue du Général de Gaulle , Cayenne , gf

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Soundproof rooms
Facilities for disabled guests
Evening entertainment
See all facilities

Review Highlights

Pros:
Great location
Charming hotel ambiance
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
7.74
Multiple reviews highlighted a lack of cleanliness in rooms and common areas.
Service
8.71
While some found service lacking, overall sentiment leaned towards standard hotel service.
Location
9.25
The location is frequently praised for its proximity to local attractions and scenic views.
Room Quality
8.2
Room quality is generally well-received, though some mentioned issues with furnishings.
Amenities
8.73
Included amenities received positive feedback, though some guests expected more.
Value for Money
8.19
Overall value reflects mixed reviews, balancing good features with cleanliness issues.
Food and Beverage
7.74
Breakfast service was criticized for lack of engagement and quality.
Overall Experience
8.61
Mixed experiences noted, but many expressed a unique charm to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:07

Property Description

Luxurious Accommodation
Indulge in comfort and style at Hôtel des Palmistes, where each room offers satellite TV, air conditioning, and a private balcony for a relaxing stay. Enjoy city views and modern amenities including free WiFi and a minibar.

Convenient Facilities
Experience top-notch services with a 24-hour front desk, a charming terrace, and a cozy bar for unwinding after a day of exploration. Benefit from meeting facilities and laundry services to make your stay hassle-free.

Ideal Location
Located just a short stroll from Saint-Sauveur Cathedral, our hotel provides easy access to Cayenne's attractions. With free parking and proximity to the airport, Hôtel des Palmistes is the perfect choice for your stay in Cayenne.

Book now to experience the perfect blend of comfort and convenience at Hôtel des Palmistes!

Important information:

The Bar et Restaurent is closed on Sunday and May 1st.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 93 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.61
C
Celine • solo_traveller • gf
8
Sympathique, mais fatiguant
Pros:

Hôtel un peu vieillot mais charmant.

Cons:

Petit déjeuner manquant de variété.
Nombreuses marches, compliqué quand on est âgé pour déplacer les bagages

2026-05-24 • via Nuitee
C
Christophe • solo_traveller • mq
9
Pros:

L’ambiance

2026-05-21 • via Nuitee
A
Amandine • family_with_children • fr
7
Pros:

La situation, la maison traditionnelle, la chambre spacieuse avec frigo

Cons:

Nous sommes restés 14 nuits et les draps n'ont pas été changées, le ménage n'était pas fait tous les jours ou survolé, certaines soirées bruyantes

2026-05-17 • via Nuitee
C
CATHERINE • extended_group • gf
7
Bon séjour
Pros:

Trés grande chambre, bruyante avec le bar/restaurant.
Emplacement parfait en centre ville

Cons:

Bruyant

2026-05-03 • via Nuitee
• solo_traveller • fr
9
2026-04-26 • via Nuitee
J
Julie • family_with_children • fr
6
Pros:

L emplacement et le bàtiment

Cons:

Que l'on m'ait facturé 18 euros pour des petits dejeuners que je n ai pas pris. Toujours pas remboursés à ce jour

2026-04-15 • via Nuitee
T
Thierry • solo_traveller • fr
9
2026-04-13 • via Nuitee
B
basharat • family_with_children • gf
8
2026-04-06 • via Nuitee
H
Hélène • couple • fr
10
2026-04-05 • via Nuitee
W
Williams • family_with_children • us
7
Pros:

Location

Cons:

NA

2026-03-29 • via Nuitee
R
Roger • solo_traveller • gb
10
I sbsllutely loved it!!
Pros:

Beautiful colonial building, great bar terrace, excellent food, drinks and service - the best spot in Cayenne full of activity in the evenings. I really loved it. ,

Cons:

All very good.

2026-03-15 • via Nuitee
S
Sandrine • solo_traveller • fr
9
2026-03-11 • via Nuitee
M
Michel • family_with_children • fr
10
2026-03-10 • via Nuitee
M
Michel • family_with_children • fr
10
2026-03-10 • via Nuitee
M
michael • solo_traveller • fr
8
Pros:

l'emplacement est tres bien , la nourriture est bonne, pdj simple mais bon , bon rapport qualité prix

Cons:

manque de gel douche un petit flacon pour tout le sejour, oreillers pas confortable

2026-03-09 • via Nuitee
M
Michele • solo_traveller • fr
8
Pros:

l emplacement et le style colonial .
simple et vivant .

2026-02-13 • via Nuitee
M
Modingus Fletcher • family_with_children • fr
9
2026-02-09 • via Nuitee
M
Mieke • family_with_children • sr
2
2026-01-27 • via Nuitee
P
Patrick • couple • mq
8
Un bon souvenir
Pros:

Très bon emplacement. Central

Cons:

Le restaurant pas très bon et bruyant. Le manque d’amabilité de certaines personnes.

2026-01-20 • via Nuitee
J
jerome • solo_traveller • gp
10
Superbe
Pros:

Le cadre, la propreté, le confort

Cons:

Rien

2026-01-19 • via Nuitee