Courtyard by Marriott Erie Bayfront

Hotels
Courtyard by Marriott
8.8 (861 reviews)
2 Sassafras Pier , Erie , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Limited amenities
Mold and maintenance problems

Categories

Cleanliness
8.26
There were cleanliness issues reported including dirty windows and a dirty chair.
Service
9.73
Most reviews praised the helpfulness and friendliness of the staff.
Location
9.77
Multiple reviews highlighted the great location of the hotel.
Room Quality
8.72
Rooms received mixed reviews; some mentioned comfort, while others had complaints.
Amenities
8.25
Concerns about amenities like no room service and limited availability of coffee pods.
Value for Money
8.71
The price was questioned in some reviews but overall seemed acceptable given the location.
Food and Beverage
7.76
The breakfast options were limited and there were complaints about food availability.
Overall Experience
9.23
Guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:38

Property Description

Luxurious Accommodations
Courtyard by Marriott Erie Bayfront offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace for a stunning view of the surroundings. The hotel ensures a comfortable stay with cozy bedding and modern amenities.

Relaxation and Recreation
Guests can unwind in the seasonal outdoor pool, indoor pool, or hot tub, and stay active in the fitness centre. The hotel's prime location near the bayfront allows for easy access to fishing and cycling activities, perfect for outdoor enthusiasts.

Convenient Amenities
From the on-site restaurant serving American breakfast to the business centre for corporate needs, Courtyard by Marriott Erie Bayfront caters to all types of travelers. The multilingual staff provide exceptional service, making your stay truly memorable.

Book your stay at Courtyard by Marriott Erie Bayfront for a delightful blend of comfort and convenience.

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 861 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
S
SWAROOP couple us
5
2026-05-29 via Nuitee
M
Magee couple us
10
2026-05-29 via Nuitee
M
Marie family_with_children us
10
Best hotel ever!
Pros:

The room was so clean and the pools were amazing!!

2026-05-26 via Nuitee
P
Pyrosal Family Cleveland, Ohio
4
Erie Marriott Bayfront poorly maintained and managed
Pros:

The staff we interacted with were very friendly and helpful. Your restaurant was nice and the food was very good. However, the room we had, #209, had some issues which should not have been present when we checked in.

Upon entering the room on Sunday I noticed the mirrored closet door popped open by about 4 inches. It could not be closed because it would hit the wall frame on the right side and pop back out. I went down to the front desk and told the woman who I believe was named Laura about it. She said she would notify maintenance. The next day, Monday, it still was not fixed so I again went down and told the front desk about it. When we checked out on Wednesday it still had not been repaired. Because of the location of the closet door in the hallway both my wife and I bumped into the open door at night while going to the bathroom. It was an annoyance that should not have been present and could injure someone if you were not paying attention while walking by.

We did not walk barefoot near the refrigerator until Wednesday morning. Upon doing so I stepped on something sharp. I found a small piece of broken glass, then another and another. I put them on a napkin and gave it to the front desk clerk when we checked out. It was obvious that area of the room in front of the refrigerator had not been vacuumed properly before we arrived. There was also a bad smell coming from the refrigerator area and the outer cabinet door in front of the refrigerator was missing.

The cable TV kept freezing while we were watching every day. Yours is the first hotel that I have had that happen. Also, the hinge on the bathroom door would pop loudly when opening the door. This startled my wife when I opened the door while she was sleeping and woke her up. The only way to prevent this was to not close the door fully.

The issues mentioned turned what should have been a stress less stay into one with many concerns. For the price paid it was totally unacceptable and should not have been present. Each room should be fully inspected before renting to insure there is nothing that will cause grief to those renting them. Clearly, that was not done at your hotel.

The manager asked in an e-mail how our stay was and after telling him about the above mentioned issues he did not offer a partial refund for the room issues. I was then contacted by a second individual from the hotel who did not offer anything for our poorly maintained room other than an apology.

I will never stay with Marriott again and all my friends and family will know about our experience and lack of customer service by Marriott management.

2026-05-25 via Tripadvisor
L
Leah family_with_children us
10
2026-05-23 via Nuitee
R
richard couple us
10
2026-05-19 via Nuitee
G
gratzinger solo_traveller us
8
2026-05-17 via Nuitee
S
Sherri couple us
10
Pros:

The stay was wonderful we have been there 3 times

Cons:

My problem only is when I came home chargers to my account we’re not mine Amout was over a 120 dollars and when I called was not explained and he could not get me off the phone quick enough and just wanted it explained to me, VERY UPSET please someone help me . It’s a shame I wanted to come for 50th wedding anniversary hope very much this can be resolved soon?????

2026-05-16 via Nuitee
J
Joep couple nl
7
2026-05-14 via Nuitee
M
Magee couple us
10
2026-05-11 via Nuitee
S
Shannon couple us
7
2026-05-10 via Nuitee
E
Eliza solo_traveller us
10
Great location on Lake Erie
Pros:

The location on Lake Erie was perfect for me. The Bistro had delicious food and the rooms were reliably Marriott. Very dog friendly hotel.

2026-04-29 via Nuitee
C
Carl/Christina solo_traveller us
9
2026-04-19 via Nuitee
M
Mauro couple us
10
really good choice for me
Pros:

room," "view," and "breakfast" all were very good

Cons:

swiming pool was being repaired

2026-04-15 via Nuitee
D
Dana family_with_children us
10
2026-04-12 via Nuitee
G
Germano couple us
7
2026-04-10 via Nuitee
N
Nik couple nz
9
relaxing, fantastic staff, lovely breakfast
Pros:

staff and lovely setting

2026-04-08 via Nuitee
T
Thomas couple us
7
2026-04-07 via Nuitee
K
Kelin family_with_children us
5
Not ok for family
Pros:

Price

Cons:

Lobby dirty, tables and coaches not clean

2026-03-30 via Nuitee
S
Sean family_with_children us
9
2026-03-29 via Nuitee