Hôtel Plaza Québec par JARO

Hotels
7.7 (4443 reviews)
3031 Boul. Laurier , Quebec City , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff at the restaurant
Convenient location near restaurants and shops
Cons:
Dirty floors and towels
Cold pool and inadequate amenities

Categories

Cleanliness
5.69
Many comments on dirty floors, funky towels, and unclean bathrooms indicate significant cleanliness issues.
Service
8.66
Staff were friendly and provided good service, particularly highlighted by the restaurant staff.
Location
9.2
The hotel is conveniently located near restaurants and shops.
Room Quality
6.65
Rooms did not match the photos, and specific issues with quality were mentioned.
Amenities
7.18
Amenities such as the pool being cold and crowded, and lack of expected facilities contributed to dissatisfaction.
Value for Money
7.64
Given the high pricing and the issues faced, the value for money was deemed poor.
Food and Beverage
8.19
Service at the restaurant was commendable, but food quality faced criticism, especially regarding temperature.
Overall Experience
8.36
Mixed reviews with some enjoyment in activities, but overall disappointment in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:37

Property Description

Luxurious Spa Centre and Hot Tub
Indulge in relaxation at Hotel Plaza Quebec's spa centre and hot tub, perfect for unwinding after a day of exploring Quebec City.

Family-Friendly Amenities
With a children's playground and sun terrace, Hotel Plaza Quebec caters to families, ensuring both kids and adults have a memorable stay.

Convenient Location
Located just 200 meters from Parc Aquarium du Quebec, and with easy access to Grande Allee and Battlefields Park, Hotel Plaza Quebec offers a prime spot for exploring the city.

To experience the ultimate blend of comfort and convenience, book your stay at Hotel Plaza Quebec today.

Important information:

For non-prepaid stays, the property will place a $200 preauthorization hold per room per stay on the credit card used at the time of booking, within 72 hours prior to arrival. If the preauthorization fails, the property reserves the right to cancel the reservation without notice.

Charges per additional guest may apply and vary depending on the property’s policies.

A government-issued photo ID and a credit card to cover incidental charges are required upon arrival.

Any reservation for more than two rooms per night may be considered a group reservation. In such cases, deposit and cancellation policies different from those applied to individual reservations may apply.

Special requests are subject to availability at the time of check-in and may incur additional charges. Special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property features the following safety features: a smoke detector and a security system.

Please notify the property if you expect to arrive late.

Only registered guests are permitted in the rooms.

Please note that cultural norms and guest policies may vary by country and property. The policies listed here are set by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

7.7
Based on 4443 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.36
J
Johanne • extended_group • ca
10
Un deux jour bien appréciée.
Pros:

Tout a été correct sauf et je comprend le pourquoi, le lit escamotable que nous ne pouvons le descendre et le monter était un inconvénient car à chaque fois que l on appel pour ce service ça prend environ 45 min et je comprend qu il y a beaucoup le chambre comme ça. aussi quand il y a des groupes dans la nuit ça criait et claquait les portes.

Cons:

Le confort des lits et de la literie, nous avons bien dormi et le balcon, la piscine et le spa était un plus pour notre séjour

2026-10-31 • via Nuitee
D
Dupuis • couple • ca
10
tres apprécié
Pros:

L,ambiance ok et piscine aussi

Cons:

rien

2026-10-31 • via Nuitee
M
mathiew • family_with_children • ca
5
Pros:

la piscine

Cons:

chmbre vieillotte besoin de reno

2026-10-30 • via Nuitee
S
Samir • couple • fr
6
2026-10-29 • via Nuitee
C
Chantal • family_with_children • ca
9
2026-10-29 • via Nuitee
M
masson • couple • ca
9
2026-10-29 • via Nuitee
D
Daniel • couple • ca
10
2026-10-27 • via Nuitee
M
MORAIS • family_with_children • fr
9
Mon hôtel préféré sur les 4 de notre séjour au Canada
Pros:

Très beau, confortable, un personnel qui parle autant anglais que français, très sympathique. Hôtel très bien équipé et agréable. Nous avons malheureusement oublié nos maillots pour profiter de la belle piscine intérieure. Les repas sont excellents, aussi bien à la carte qu'en buffet (petit déjeuner).

Cons:

Juste un peu trop bruyant au restaurant, gênant pour bien communiquer avec le serveur et bien entendre le concert qui était top.

2026-10-27 • via Nuitee
S
Stefany • family_with_children • ca
10
2026-10-26 • via Nuitee
L
Larivière • family_with_children • ca
1
2026-10-26 • via Nuitee
A
Alexandre • family_with_children • ca
8
Bien
Pros:

Piscine chaude animation
Restaurant bon rapport qualité prix
Localisation bien situé

Cons:

Un peux cher pour une nuit

2026-10-26 • via Nuitee
K
Kathy • couple • ca
8
2026-10-26 • via Nuitee
S
Samuel • couple • us
3
2026-10-26 • via Nuitee
H
Halil • couple • ca
7
2026-10-26 • via Nuitee
D
Dany • couple • ca
1
2026-10-26 • via Nuitee
A
Anita • couple • ca
8
2026-10-26 • via Nuitee
M
Mélanie • couple • ca
8
Très agréable séjour et très confortable !
Pros:

La chambre rouge est très belle. Le buffet du dimanche est exceptionnel.

Cons:

C’était plutôt sale à la piscine et le spa pas très chaud.

2026-10-26 • via Nuitee
J
Jessica • family_with_children • ca
7
Séjour agréable sans plus
Pros:

Personnel gentil à la réception et au restaurant .

Cons:

La disposition de la chambre , payé près de 300$ pour balcon pour finalement être dans un coin sombre et pas de vue sur le jardin il devrait aviser que c’est ce type de chambre qu’il reste lorsqu’on réserve on s’attend à une belle vue avec balcon , les oreillers beaucoup trop grosse mais genre vraiment énorme c’est inconfortable. La jeune fille qui surveillait la piscine était très bête je trouve avec les usagers .

2026-10-25 • via Nuitee
N
Nicklas • couple • ca
10
2026-10-24 • via Nuitee
M
Michel • solo_traveller • ca
9
2026-10-24 • via Nuitee