L'Hôtel Québec par JARO

Hotels
8.1 (3107 reviews)
3115 avenue des Hotel , Quebec City , ca

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Free
Children allowed

Facilities

Supervised childcare/activities
ATM/banking
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Playground on site
Self parking (surcharge)
Water park access (surcharge)
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Family-friendly activities
Great food quality
Cons:
Cleanliness issues in rooms
High price value perception

Categories

Cleanliness
7.41
Some issues with room cleanliness were noted, such as a room with a moldy smell and a clogged sink.
Service
8.88
Overall, the service was described as warm and welcoming, with staff accommodating guests' needs.
Location
8.42
The location was convenient, though external roadworks caused some inconvenience.
Room Quality
7.67
Rooms were described as tight, and there were mentions of issues with the TV; however, other positive aspects were highlighted.
Amenities
8.4
The pool, activities for children, and variety of offerings were positively noted.
Value for Money
7.36
While many amenities were appreciated, the overall cost was viewed as high relative to other options.
Food and Beverage
8.61
Food quality, both at buffets and in restaurants, was received positively.
Overall Experience
8.08
Guests generally enjoyed their stay, highlighting family-friendly aspects but noting some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Luxurious Indoor Pool and Hot Tub
LHotel Québec, located steps away from Parc Aquarium du Quebec, offers a relaxing experience with its indoor pool and hot tub. Unwind after a day of exploring the city in style.

Modern Amenities and Comfort
Each room at LHotel Québec is equipped with air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms feature complimentary toiletries and a hair dryer, ensuring a comfortable stay for all guests.

Convenient Location and Free Parking
Situated in Quebec City, the hotel offers easy access to Grande Allee and Battlefields Park Parc des Champs de Bataille. With free WiFi and private parking on site, your stay at LHotel Québec is both convenient and stress-free.

Book your stay at LHotel Québec now and indulge in luxury and comfort during your visit to Quebec City.

Important information:

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: Because of limited personnel and to provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.
For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CAD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available extra bed.
    Children from 3 years old to 12 years old stay for CAD 23 per person per night when using an available extra bed.
    People 13 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3107 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.67
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.61
Overall Experience: 8.08
N
Nancy • solo_traveller • ca
9
2026-06-13 • via Nuitee
J
Jean-Krystofe • family_with_children • ca
10
2026-06-13 • via Nuitee
P
P.Savard • solo_traveller • ca
9
2026-06-12 • via Nuitee
A
Alexis • solo_traveller • ca
4
Pros:

Le confort en général

Cons:

Fesai chaud dans la chambre pas moyen de baisser la température et la douche était horrible!
Le tuyau du pomeau de douche fendu, l'eau coulai de partout et aucune pression pour se doucher.

2026-06-12 • via Nuitee
C
Christine • family_with_children • ca
10
Great place to have fun!
Pros:

Family friendly fun!

Cons:

Some areas could have been cleaner

2026-06-12 • via Nuitee
R
Roxanne • family_with_children • ca
3
Amer
Pros:

Piscine, jeux

Cons:

La douche en céramique est DANGEREUSE. On s’est ramassé à l’urgence avec mon garçon car il est tombé sur la céramique glissante, directement sur le bord de céramique à l’entrée de la douche. Il s’est fendu derrière la tête. Vous pourriez au moins mettre un long tapis antidérapant rangé dans la salle de bain pour le mettre au choix ou des bandes antidérapantes au fond. En plus, le 1er lit escamotable grinçait tellement chaque fois que je me retournais que je n’ai presque pas dormi de la nuit pour ne pas réveiller le bébé en me tournant.

2026-06-11 • via Nuitee
T
Travels • solo_traveller • us
10
Amazing!
Pros:

Amazing for families. The best room service food. Everything was delicious. We enjoyed it so much. We booked an extra night! Our 2 year old loved every second. Super close to the aquarium and the mall was cool. Get the frozen kid drinks, delicious and inexpensive refills! Live music was great too. Amazing vibe the whole place. We'll absolutely go back!

Cons:

Loads of construction getting off the highway. But not the hotel's fault obviously. Clearly marked detour signs.

2026-06-11 • via Nuitee
G
Gil • solo_traveller • il
10
Great for kids
Pros:

Great hotel for families with kids, lots of activities for kids during the days, great pool, bouncybcsatles, places to climb. Food was good, public bathrooms has lower sinks for kids, buffet for kids also for their height. Looks like a lot of thought was put into making this hotel great for kids, and very well done.

2026-06-11 • via Nuitee
A
Anne-Marie • family_with_children • ca
7
Bien
Cons:

Il manquait des supports pour laisser sécher nos costumes dans la salle de bain

2026-06-11 • via Nuitee
L
Lucie • family_with_children • ca
10
2026-06-10 • via Nuitee
N
Noreddine • couple • ca
8
2026-06-10 • via Nuitee
F
Francis • solo_traveller • ca
8
2026-06-09 • via Nuitee
I
Isabelle • family_with_children • ca
7
2026-06-09 • via Nuitee
L
Lepage • couple • ca
7
2026-06-08 • via Nuitee
S
Sabrina • family_with_children • ca
9
Super mais plus de maintenance serai de mise
Pros:

Vraiment fait pour les enfant . Grande salle de bain wow super grande.

Cons:

Perdre de l’argent dans les machine a jeux arcade briser! Une bonne maintenance serait a faire . En tant qu’électromécanicienne une maintenance vest a faire. Ensuiste la prise dans ma salle de bain ne fonctionne pas le séchoir fonctionnai seulement dans la chambre et non dans la sale de bain. Le foyer marchais pas. Pas de nouille de piscine jai du en acheter.

2026-06-08 • via Nuitee
J
Julie • solo_traveller • ca
8
Pros:

La chambre, le confort des lits, et les service. La piscine chaude woiw! avec les jeux d'eau c'est parfait pour les enfants.

Cons:

La manque de modernisation je crois... bcp de jeux qui ne marchaient pas à l'arcade.

2026-06-08 • via Nuitee
S
Sandrine • family_with_children • ca
9
2026-06-08 • via Nuitee
A
Ariane • family_with_children • ca
8
Très beau séjour! Je recommande fortement!
Pros:

Beaucoup d'activités organisées a tout les jours et buffet la fds exceptionnel!!

Cons:

Douche qui ne s'écoule pas,drain bouché

2026-06-08 • via Nuitee
L
Line • couple • ca
4
Je ne vais pas y retourner
Cons:

Vous aura dû nous aviser des difficultés pour se rendre à hôtel su aux travaux. Le lit n’était pas confortable. Il navyquu e prise de courant que d’un côté du lit .

2026-06-07 • via Nuitee
C
Catherine • extended_group • ca
9
Pros:

Super ambiance familiale, musique dans l’espace piscine parfait pour les parents et les enfants. Beaucoup d’activités dans l’hôtel et divertissements pour les enfants. Le restaurant était bien avec menu enfant tout autant qu’une assiette abordable pour les parents. Nous reviendrons!

Cons:

L’hôtel était en travaux et nous n’avons pas été avisés, l’accès a été difficile. Tout était correct une fois sur place.

2026-06-07 • via Nuitee