Shera Inn Hotel

Hotels
7.6 (460 reviews)
Khadzhimukan St 47 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Outdated room decor
Poor food quality

Categories

Cleanliness
5.73
Negative feedback regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.7
Friendly staff and satisfactory service despite some issues.
Location
8.74
Convenient location praised by multiple reviewers.
Room Quality
6.69
Mixed feedback with mention of old furnishings and unpleasant odors.
Amenities
7.72
Facilities available but some amenities like heating and cleanliness need improvement.
Value for Money
8.18
Generally acceptable for the price, but with some reservations.
Food and Beverage
6.73
Reviews indicate a need for better breakfast options and overall food quality.
Overall Experience
8.3
Overall average stay meeting expectations given price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Mountain Views and Modern Comforts
Shera Inn Hotel in Almaty offers a picturesque setting with stunning mountain views. Relax in rooms featuring cozy seating areas and modern amenities like bath robes and slippers. Enjoy satellite TV on flat-screen TVs and unwind in private bathrooms stocked with free toiletries.

Delicious Dining and Scenic Terrace
Indulge in delectable meals at the on-site restaurant or sip a drink on the terrace while soaking in the mountain scenery. The perfect way to unwind after a day of exploring Medeo or Kok Tobe Mountain.

Convenient Location
With Shymbulak just 21 km away and Almaty International Airport a short 18 km drive, Shera Inn Hotel offers both serenity and accessibility. Book your stay now to experience the perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

7.6
Based on 460 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.3
R
Romel • solo_traveller • ph
5
Pros:

The staff were trying their best to provide good customer service.

Cons:

The facilities need renovation and upgrades. Provide and maintain bidets in all the toilets.

2026-07-25 • via Nuitee
A
Alya • extended_group • ae
10
2026-07-25 • via Nuitee
I
Inna • family_with_children • kz
10
Сам отель очень хороший
Pros:

Очень уютный отель останавливаемся не в первый раз .

Cons:

Считаю что очень скудные завтраки 🫠

2026-07-24 • via Nuitee
Татьяна • solo_traveller • kz
10
2026-07-24 • via Nuitee
A
Aiburan • solo_traveller • kz
4
Pros:

Расположение

Cons:

1. Воняло с ванной комнаты канализация.
2. Номера очень старые
3. Подушка была только две
4. Вешалок не было в номере пришлось одежду на кресло столы вешать
5. Завтраки скудные компот почти был испорчен на второй день даже не ходили

2026-07-24 • via Nuitee
M
Murat • solo_traveller • kz
10
2026-07-23 • via Nuitee
Николай • solo_traveller • kz
10
2026-07-22 • via Nuitee
Элла • couple • th
6
2026-07-22 • via Nuitee
Нурбек • couple • kz
5
Pros:

Вада нет

2026-07-21 • via Nuitee
Z
Zhanna • family_with_children • kz
10
2026-07-21 • via Nuitee
S
Sultan • solo_traveller • kz
7
2026-07-21 • via Nuitee
Рахат • family_with_children • kz
10
2026-07-20 • via Nuitee
M
Metin • solo_traveller • tr
6
2026-07-19 • via Nuitee
M
Marzhan • solo_traveller • kz
8
2026-07-19 • via Nuitee
Z
Zhansaya • solo_traveller • kz
3
2026-07-18 • via Nuitee
K
Kochiyeru • solo_traveller • kz
5
2026-07-17 • via Nuitee
O
Oleksii • couple • ua
10
2026-07-15 • via Nuitee
A
Alya • extended_group • ae
10
Everything was wonderful and the staff are very helpful and kind. Thank you so much to the staff at the front office. Am
Pros:

It’s very clean, beautiful view, comfortable, accessible, spacious rooms, multilingual staff, nice food. Everything was great to be honest.

Cons:

Nothing, I loved it. Would recommend to everyone.

2026-07-14 • via Nuitee
Бахром • extended_group • uz
10
2026-07-13 • via Nuitee
W
Wei • solo_traveller • cn
8
Pros:

地理位置好，楼下有中餐厅

Cons:

设施一般般，早餐一般般，服务一般般

2026-07-11 • via Nuitee