Shera Inn Hotel

Hotels
7.6 (417 reviews)
Khadzhimukan St 47 , Almaty , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Outdated room decor
Poor food quality

Categories

Cleanliness
5.73
Negative feedback regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.7
Friendly staff and satisfactory service despite some issues.
Location
8.74
Convenient location praised by multiple reviewers.
Room Quality
6.69
Mixed feedback with mention of old furnishings and unpleasant odors.
Amenities
7.72
Facilities available but some amenities like heating and cleanliness need improvement.
Value for Money
8.18
Generally acceptable for the price, but with some reservations.
Food and Beverage
6.73
Reviews indicate a need for better breakfast options and overall food quality.
Overall Experience
8.3
Overall average stay meeting expectations given price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Mountain Views and Modern Comforts
Shera Inn Hotel in Almaty offers a picturesque setting with stunning mountain views. Relax in rooms featuring cozy seating areas and modern amenities like bath robes and slippers. Enjoy satellite TV on flat-screen TVs and unwind in private bathrooms stocked with free toiletries.

Delicious Dining and Scenic Terrace
Indulge in delectable meals at the on-site restaurant or sip a drink on the terrace while soaking in the mountain scenery. The perfect way to unwind after a day of exploring Medeo or Kok Tobe Mountain.

Convenient Location
With Shymbulak just 21 km away and Almaty International Airport a short 18 km drive, Shera Inn Hotel offers both serenity and accessibility. Book your stay now to experience the perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for KZT 5,000 per person per night when using an available extra bed.
    People 13 years old and over stay for KZT 7,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 417 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.3
Есенгалиева • solo_traveller • kz
10
2026-07-04 • via Nuitee
Ярослав • solo_traveller • kz
10
2026-07-03 • via Nuitee
Динара • solo_traveller • kz
8
2026-07-01 • via Nuitee
Z
Zokhijan • couple • kz
10
Was great stay
Pros:

Space, very comfortable

Cons:

Everything is okay

2026-06-30 • via Nuitee
B
Bakhyt • solo_traveller • kz
10
Pros:

Все

2026-06-30 • via Nuitee
N
Nurlan • solo_traveller • kz
3
Cons:

Не было холодной воды и персонал даже не предупредил, ни при бронировании, ни при заселении

2026-06-29 • via Nuitee
S
Sembinov • solo_traveller • kz
10
2026-06-29 • via Nuitee
P
Perepyolka • extended_group • gb
5
Rude staff and bad wifi. Good location and price.
Pros:

Price for location is great.

Cons:

The staff at the reception is rude. We asked for a breakfast to-go, and they said it will be ready. When we came downstairs in the morning, the guy said, "10 minutes please", which was unacceptable because we had to go to the airport. Wifi is the worst I have seen in years. Couldn't believe you can have barely working wifi in 2026.

2026-06-28 • via Nuitee
A
A • solo_traveller • in
9
Pros:

The location, cooperative staff, clean room

Cons:

The building is a bit dated, but it's worth the money

2026-06-28 • via Nuitee
H
Hüseyin • couple • tr
10
2026-06-28 • via Nuitee
Артур • couple • kz
10
2026-06-28 • via Nuitee
Андрей • family_with_children • kz
10
2026-06-28 • via Nuitee
K
Kirill • solo_traveller • kz
10
2026-06-27 • via Nuitee
A
Azamat • solo_traveller • kz
6
2026-06-27 • via Nuitee
O
Oleg • solo_traveller • il
8
2026-06-26 • via Nuitee
A
Arsen • solo_traveller • kz
1
Cons:

Плохое обращение к гостям, ужасная охрана, ведут себя как бандиты, есть насекомые, туалеты не работали, отключали воду

2026-06-26 • via Nuitee
A
Aruzhan • solo_traveller • kz
10
Остановилсь с супругой на несколько дней. Завтраки разнообразные. При заселении попросили высокий этаж, хорошие виды из
Pros:

Хорошие завтраки и вид из окна на горы. Быстро заселили без проблем.

2026-06-25 • via Nuitee
A
Aruzhan • solo_traveller • kz
10
Pros:

Хороший отель с приемлемыми ценами

2026-06-25 • via Nuitee
B
Balnur • solo_traveller • kz
8
2026-06-25 • via Nuitee
R
Rustem • couple • kz
10
2026-06-23 • via Nuitee