ibis Sao Luis

Hotels
Accor
8 (110 reviews)
Avenida Dos Holandeses 10 Qd 11, São Luís, MA, 65075-650 , São Luís , BR

Pets allowed

Facilities

Meeting rooms
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice breakfast
Helpful staff
Cons:
Poor cleanliness
Bad room quality
Overpriced amenities

Categories

Cleanliness
5.64
Multiple reviews indicate significant issues with cleanliness and maintenance.
Service
9.61
Staff was described as nice and helpful.
Location
9.65
The location was praised as very good and calm.
Room Quality
6.6
Reports of poor quality rooms, including issues with mold and old furnishings.
Amenities
7.63
Breakfast options received mixed reviews, with some positive feedback.
Value for Money
7.59
Pricing is perceived as reasonable but breakfast was considered overpriced.
Food and Beverage
8.64
Breakfast options were better than average, though some criticized its value.
Overall Experience
8.61
Overall feedback mixed, but some guests expressed satisfaction despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:58

Property Description

Discover the vibrant charm of São Luís at ibis Sao Luis, where comfort meets convenience in an unbeatable location.

Modern Amenities
Enjoy seamless connectivity with complimentary wireless internet throughout the hotel. The well-appointed rooms feature flat-screen televisions and essential conveniences to make your stay restful.

Dining and Relaxation
Savor delightful meals at our on-site restaurant, followed by a refreshing drink at the bar/lounge. Don't miss our continental breakfast served daily to energize your mornings.

Business and Event Facilities
Whether traveling for work or leisure, our business center and banquet hall cater to your professional needs, with express check-in and check-out for your convenience.

Experience the best of hospitality at ibis Sao Luis. Book your stay now and make unforgettable memories!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLZ

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8
Based on 110 reviews
Cleanliness: 5.64
Service: 9.61
Location: 9.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Mara Lúcia de Freitas Oliveira solo_traveller br
9
2026-05-15 via Nuitee
L
Larissa Gabriele solo_traveller br
9
Pros:

Gostei da localização e acomodações.

Cons:

Café da manhã nao tinha tantas opções.

2026-05-11 via Nuitee
P
POLYANA family_with_children br
1
2026-05-06 via Nuitee
T
Thais solo_traveller br
7
Pros:

Os funcionários foram muito atenciosos, principalmente o Gabriel que realizou o check in.
Bom café da manhã.

Cons:

Quartos mal conservados e úmidos. Roupa de cama e toalhas não tinham cheiro bom.

2026-05-03 via Nuitee
I
isabela solo_traveller br
6
2026-04-28 via Nuitee
P
Paloma solo_traveller br
8
Tranquila
Pros:

Boa localização.
Equipe super simpática.

Cons:

Limpeza, era meio abafado e ficava com cheiro forte.

2026-04-23 via Nuitee
M
Marisa couple br
5
Aceitavel.
Pros:

Localização boa. Quarto limpo e sem cheiro. Atendentes educados.

Cons:

Tv sem funcionalidade. Não era smart. A internet é pessima. Café da manhã com poucas opções.

2026-04-23 via Nuitee
J
Jocyenne couple br
7
Pros:

Destaco a excelente localização do hotel, aliada a uma equipe cordial e solícita.

Cons:

As toalhas do hotel encontravam-se bastante antigas e, mesmo no primeiro uso, já apresentavam odor desagradável, o que impacta negativamente na percepção de higiene e qualidade do serviço.

Outro ponto negativo é o estacionamento, que é terceirizado e cobrado à parte, o que não agrega bom custo-benefício à hospedagem.

2026-04-23 via Nuitee
S
sybelle couple br
10
2026-04-23 via Nuitee
P
Paula couple br
6
Poderia ser melhor
Pros:

O atendimento é ótimo, café da manhã também, mas deixa a desejar nos quartos

Cons:

Apartamento era muito úmido, o banheiro na tinha exaustor, e dava pra ver que os corredores também aparentavam ter mofo.

2026-04-23 via Nuitee
C
Cecília solo_traveller br
7
2026-04-23 via Nuitee
P
Pablo solo_traveller br
7
2026-04-22 via Nuitee
R
Renianny solo_traveller br
10
Pros:

Gostei praticamente de tudo

Cons:

Somente o Ar condicionado não estava tão bom

2026-04-19 via Nuitee
R
Rogério solo_traveller br
5
2026-03-28 via Nuitee
M
Maria couple br
5
Pros:

Bom

Cons:

Sim

2026-03-23 via Nuitee
M
Marcs couple br
8
2026-03-22 via Nuitee
R
Roger solo_traveller cl
10
2026-03-21 via Nuitee
A
Art Home extended_group br
10
2026-03-20 via Nuitee
K
Kaelle solo_traveller br
9
2026-03-20 via Nuitee
R
Rodney solo_traveller br
2
Sofrível
Cons:

Qualidade inferior dos itens de café da manhã . Falta de produtos e reposição muito lenta . Atendimento do restaurante muito ruim

2026-03-19 via Nuitee