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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Special diet menus - on request
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Elegant Dining Experience
Convenient Location
Experience the historic Victorian charm of our hotel, initially built for Lord Tollemarch. The wood-panelled spacious public areas and tastefully furnished en suite rooms offer a luxurious stay. Indulge in an elegant dining experience at Westerfield’s Restaurant, with both table d’hôte and à la carte menus. Explore the Edwardian resort town of Felixstowe with its beautiful gardens, attractions, and safe beaches. Conveniently located near the town centre and railway station, and just a mile from the port, our hotel is the perfect choice for your stay. Book now to immerse yourself in the timeless elegance and convenience we offer.
Please note that on certain days functions are held at the hotel and this often involves music being played until midnight. Guests can contact the property to check if they are any functions scheduled during their stay.
Check-in between 12:00 and 14:00 is available for an additional charge of GBP 20, while before 12:00 costs 50 GBP. This is subject to availability.
Please note that the kitchen is closed on 24th and 25th of December 2024.
Please note that on certain days, functions are held at the hotel and this often involves music being played until midnight.
Guests can contact the property to check if there are any functions scheduled during their stay. Check-in between 12:00 and 14:00 is available for an additional charge of GBP 20, while before 12:00 costs 50 GBP. This is subject to availability.
Please note that the kitchen is closed until further notice, however, we are still serving breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Convenient and gradually being modernised
Very warm bedroom
We liked the general ambiance and the history of the hotel
Lack of air conditioning and noisy kitchen extractor fan
Best part of our stay were the staff, the gentleman on reception gave us another room as the one we had was unbearably hot we couldn’t stay there but with no hesitation gave us another room. Dinner in the evening was very good.
Not the property itself but breakfast in the morning was not that good mainly the fried eggs were like rubber should have complained but didn’t would not have breakfast there again.
Room was comfortable with a bath.
Nothing really.
Location
Staff, bed, location.
View from my room, noise from room & fire doors.
Quiet friendly atmosphere
Lumpy mattress which caused roll-together.
Location and parking
Firm bed and no Air conditioning
Good clean and modern room & bathroom. Great free car parking.
Excellent breakfast.
Welcoming and friendly staff.
"Lose" the elephant in the garden.
Rooms very hot, no air conditioning but exceptional heat wave in southern UK.
Would be useful to have clothes hook on bathroom.
Elephant in garden - horrible.
spacious room and bathroom good selection toiletries
Toilet seat old and scruffy. Room was very warm and the one fan was not very effective
The location
Instant coffee for breakfast. Who provides Instant Coffee these days especially in a hotel if this calibre?
The comfort of the room and the helpfulness of the staff. The hotel setting was lovely compared to the corporate feel of some other hotels.
It would have been nice to have a wider selection of gluten and dairy free breakfast options readily available on the menu.
I have stayed at The Orwell Hotel many times over the past 20 years or so. This was the first time under the new management. We were a little surprised to see an elephant near the car park, but it seemed well behaved. Check in was smooth and our room was very well decorated and clean. Bathroom was very well decorated but the position of the toilet was a little cramped. We only ate breakfast there as we were meeting a relative during the day and evening. Breakfast was sufficient for us as we only wanted corn flakes, tea and coffee. My wife said that her coffee was good, as was my tea.
There was nothing we did not like.
It's clean, comfortable, friendly and good value for money.
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