Kadensho, Arashiyama Onsen, Kyoto - Reopening on 2026

Hotels
8.8 (1411 reviews)
Nishikyoku Arashiyama Nishiichikawacho 5-4 , Kyoto , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Generous food portions
Clean and spacious rooms
Excellent Onsen facilities
Cons:
Inconsistent service from some staff
Cigarette smell in some areas
Dated rooms reported

Categories

Cleanliness
7.76
Mixed sentiment, with specific mention of dated rooms and a cockroach in one review.
Service
9.23
Overall positive sentiment, but one review highlights issues with male staff ignoring non-Asian guests.
Location
9.27
Great sentiment with mentions of close proximity to attractions including the bamboo forest.
Room Quality
8.22
Mention of dated rooms, but generally positive comments about space and cleanliness.
Amenities
9.25
Positive feedback on generous offerings of snacks and public onsen accessibility.
Value for Money
8.71
Described as a top-tier hotel with good experiences overall, justifying the rates.
Food and Beverage
9.26
Highly praised food at the kaiseki dinner and breakfast, described as generous.
Overall Experience
8.73
Overall positive sentiment with a majority reflecting a fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:24

Property Description

Luxurious Accommodation
Indulge in a 5-star experience at Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort. Each air-conditioned room is elegantly furnished with modern amenities, ensuring a comfortable stay. Enjoy complimentary WiFi and unwind with free toiletries provided.

Wellness Facilities
Relax and rejuvenate at our hotel's wellness facilities. Take a dip in the hot spring bath or unwind in the sauna after a day of exploring Kyoto. Pamper yourself with a tranquil retreat within the hotel premises.

Convenient Location
Situated near iconic landmarks like Arashiyama Bamboo Grove and Nijo Castle, our hotel offers easy access to the best of Kyoto. With English and Japanese-speaking staff available 24/7, expect exceptional service throughout your stay.

Experience luxury and tranquility at Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort. Book now for an unforgettable stay in Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1411 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
E
Emmanuel • couple • ca
10
2026-09-18 • via Nuitee
K
Kingo • couple • br
9
素晴らしい
Pros:

貸切風呂、スタッフの対応

Cons:

無し

2026-09-18 • via Nuitee
K
Kwok • family_with_children • sg
10
Great Stay!
Pros:

Everything was perfect, from the reception staff to the clean rooms, the great onsen, and the food. The staff was very helpful and helped us change our dinner timing when we came back and were running out of time. On our check out day, it was raining heavily and the staff helped us to inform the taxis that we pre-booked to drive closer to the hotel lobby. Overall, it was the best experience and we will definitely be back!

Cons:

All was perfect! Our only regret is not booking a longer stay! It would have been perfect for a 2 or 3 nights, where we could explore and soak in the vibes from Arashiyama

2026-09-17 • via Nuitee
I
Iiris • extended_group • se
9
Pros:

We really liked our room and the private onsen spas. The atmosphere in the hotel was really nice and authentic.

Cons:

The Japanese style dinner was not our cup of tea. We picked western style breakfast and it was a bit disappointment; bread was dry, scrambled eggs watery and didn’t have much variety.

2026-09-16 • via Nuitee
H
Hayden • solo_traveller • au
10
2026-09-16 • via Nuitee
E
Ece Dilara • family_with_children • tr
10
2026-09-15 • via Nuitee
Z
Zain • couple • gb
9
Spectacular stay in a lovely modern Ryokan with the best late night ramen I’ve had in my life
Pros:

A lovely modern ryokan that was spacious, comfortable and SUCH a good experience. We stayed for just the one night and between the lovely room, tatami flooring throughout the property, pick-your-own-pillow-type, free ice cream after the private bath, free delicious (best I’ve had in my life) ramen as a late night snack at 10pm, the provided yukata and the baths themselves, it was a spectacular time.

The location of the Ryokan itself is literally right outside the railway station and we loved our time in Arashiyama overall which the ryokan provided a good base for.

Two bottles of cold water are in the fridge for you in your room as well as a basket of a body towel and hand towel for use in the shower/public/private baths.

Cons:

The baths were quite busy when I went and we had to do a lot of queuing, with the people already in the baths not respecting the 30m limit so I didn’t get to experience the baths fully.

Some of the baths were also not working when I was there, or were half-working - which is a bit of a bummer given the rate for the hotel!

2026-09-15 • via Nuitee
C
Carlos • couple • es
10
Ojalá volver pronto.
Pros:

La llegada fue genial, una muy buena atención. Recibimos un pequeño obsequio por nuestra luna de miel y también por el cumpleaños de mi compañera. La habitación genial, las explicaciones, los onsen, el heladito de después, los alrededores, el río, el bosque de bambús...

Cons:

Que no pude quedarme mas tiempo...

2026-09-15 • via Nuitee
K
Karina • couple • ru
2
Pros:

прекрасный номер , он правда был очень комфортным и чистым . И высоко технологичным.

Cons:

К сожалению опыт проживания в данном отеле испортился начиная с процедуры регистрации на стойке при заселении .

При бронировании Двухместного номера ! Который рассчитан на проживания именно двух человек , у них в системе не отражалось что будет проживать 2 людей .
Помимо высокой стоимости номера , с нас взяли деньги за завтраки для наших вторых половинок .

При просьбе принести в номер полотенца , нам отказали , сказали спускайтесь на стойку и берите сами . Хотя их просто не добавили в номер зная что нас будет проживая двое человек. После перелетов и долгого трансфера до отеля и после душа , уже нет сил заниматься такими вещами .

На второй день в отеле , за дополнительно оплаченный завтрак нас посадили за стол и просто забыли обслужить . Мы сидели и ждали 25 минут завтрак , после чего попросили повторно официанта нас накормить , и только после просьбы принесли еду . Еда была остывшая . То есть она была готова. Но они просто забыли ее вынести вовремя , хотя за соседнем столом сидела большая группа туристов из Китая и их обслужили сразу же .

В онсен бани

ожидание частных кабинок - 1 час вечером , это тоже забирало у нас силы .

В последний день мы записались повторно на массаж , но к сожалению я не успела по времени придти из за экскурсионной программы . Так у них система что ты не можешь отменить запись и пришлось идти моему мужу на мое время … а массаж он не хотел .

2026-09-13 • via Nuitee
-
- • couple • hr
9
2026-09-13 • via Nuitee
S
Setteaufrigo • solo_traveller • fr
10
2026-09-12 • via Nuitee
M
Mark Julius • solo_traveller • es
9
Pros:

Los Onsen privados, personal muy amable

Cons:

Todo bien

2026-09-12 • via Nuitee
O
Oriol • couple • es
8
The hotel itself, the surroundings and the onsen experience were excellent, but the service could definitely be improved
Pros:

Kadensho is a great place to experience a more traditional and authentic side of Japan. The location is beautiful, surrounded by nature and in a lovely area of Arashiyama. The hotel is comfortable and very clean, and having both public and private onsens to choose from was one of the highlights of our stay.

Cons:

We booked a 50-minute massage for ¥12,000, and unfortunately, we didn’t feel the quality matched the price. The person was very kind and clearly had good intentions, but the massage itself felt quite inexperienced. At this price point, we expected a much more professional treatment.

We were also disappointed with how they handled a vegetarian dietary request. We informed the hotel well in advance that one guest was vegetarian, but the response was essentially that they could simply remove or leave aside anything they didn’t eat. We found this rather unhelpful and not particularly attentive for a hotel of this level.

2026-09-12 • via Nuitee
S
stefano • solo_traveller • it
10
Pros:

Esperienza molto bella. Stanza spaziosa e tanti particolari che hanno reso il soggiorno molto piacevole. Personale cordiale e mai invadente. Sono stato benissimo e lo consiglio a chiunque

2026-09-08 • via Nuitee
K
Klaudia • couple • pl
10
Wyjątkowa przygoda w tradycyjnym ryokanie z masą udogodnień.
Pros:

To była przepiękna japońska przygoda. Profesjonalny, pomocny i bardzo miły personel. Obiekt w stylu tradycyjnego japońskiego ryokanu z niesamowitym klimatem, gdzie chodzi się bez butów w yukatach. Bardzo komfortowe pokoje z pełnym wyposażeniem. Onsen z prywatnymi łaźniami (gdzie można wchodzić z tatuażami) oraz z łaźniami publicznymi (gdzie należy zakryć tatuaże specjalnymi plastrami). Do tego nieodpłatna możliwość zrobienia prania oraz suszenia, lody i mrożona herbata przy onsenach oraz wieczorny pyszny ramen. Fenomenalna okolica z przepięknymi widokami, lasem bambusowym i parkiem małp, które można na szczycie karmić. To najlepsze miejsce w Japonii, w jakim mieliśmy okazję nocować. Bardzo dziękujemy za to, że mogliśmy spędzić idealną część podróży poślubnej u Państwa oraz za piękny prezent niespodziankę w ramach tej okazji. Jesteśmy Państwu bardzo wdzięczni i będziemy wszystkim polecać to cudowne miejsce.

2026-09-07 • via Nuitee
C
cristina • family_with_children • it
10
Indimenticabile
Pros:

Esperienza incredibile in un posto bellissimo curato a due passi dalla Foresta di bambù

Cons:

Niente

2026-09-04 • via Nuitee
N
nakamura • couple • jp
10
2026-09-01 • via Nuitee
S
Sheena • solo_traveller • ie
10
Relaxing break away from the city
Pros:

The hotel provides guests with lounge wear for the stay. Free ramen hour was a nice touch. A good option for a relaxing stay.

Cons:

We couldn't use the public pool due to my partner's tattoos, something to consider before booking. The individual sauna and pool pods were ok but small and limited to 30 minutes use at a time.

2026-09-01 • via Nuitee
K
Kyung • family_with_children • us
10
2026-08-31 • via Nuitee
Y
yoshie • solo_traveller • jp
9
Pros:

スタッフのみなさんは、とても丁寧で感じ良い方ばかりでした。
お世話になりました(^^)

2026-08-30 • via Nuitee