Matsue Urban Hotel

Hotels
7.4 (1224 reviews)
Asahi 590-3 , Matsue , jp
+81 852-22-0002

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Location

Guest Reviews

7.4
Based on 1224 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
Y
Yuka • family_with_children • jp
7
2026-08-15 • via Nuitee
S
SAKURAKO • extended_group • jp
10
2026-08-15 • via Nuitee
M
Mizuki • couple • jp
8
ゆっくりくつろげました
Pros:

設備が整っている。接客が丁寧でした

Cons:

特に無し

2026-08-13 • via Nuitee
Y
YAMANAKA • solo_traveller • jp
8
盆前土曜日泊なのにコスパは良かった
Pros:

駅前にも近く、部屋から川が見えて良かったです。
新しくはないですが、綺麗に整われていて過ごしやすかったです。
アメニティのところにパックがあったり選ぶのが楽しかったです。

Cons:

無料のアメニティの所のコーヒーが、無糖のものがないのが残念でした。
部屋着は綿素材だと良かった。
レンジがあったので利用させてもらい助かったのですが、チン♪の音が少し響く感じがして（朝早めだったので）気を遣いました。

2026-08-13 • via Nuitee
E
Edgardo • solo_traveller • jp
9
Business hotel type at a great price.
Pros:

Very nice staff. Location is unbeatable. The free drink was a nice touch.

Cons:

The pillow was a bit hard for me. I guess it’s a personal choice.

2026-08-13 • via Nuitee
Y
YOSHINORI • solo_traveller • jp
7
2026-08-11 • via Nuitee
A
amber • solo_traveller • tw
6
2026-08-10 • via Nuitee
勉 • couple • jp
8
又寄ります
Pros:

朝食はよかったです。バストイレもきれいでいい感じです。

Cons:

エアコンの音が気になりました。

2026-08-09 • via Nuitee
Y
Yuko • couple • jp
8
2026-08-08 • via Nuitee
H
HIROYUKI • solo_traveller • jp
9
2026-08-07 • via Nuitee
Y
YUHO • solo_traveller • jp
7
Pros:

アメニティがたくさんあった

Cons:

トイレとお風呂に毛が落ちていた
廊下が暑かった
エレベーターが来るのが遅い

2026-08-06 • via Nuitee
C
Charlotte • couple • se
9
Pros:

Låg bra till. Nära stationen. Enkelt men funktionellt rent och fräscht. Bra frukost.

2026-08-05 • via Nuitee
J
JUNKO • solo_traveller • jp
5
2026-08-05 • via Nuitee
M
mari • solo_traveller • jp
8
2026-08-05 • via Nuitee
S
SUZUKI • solo_traveller • jp
6
2026-08-03 • via Nuitee
C
CHEN • family_with_children • tw
8
2026-08-02 • via Nuitee
橋本 • solo_traveller • jp
10
2026-08-02 • via Nuitee
M
Mikelle • couple • jp
8
2026-07-25 • via Nuitee
M
masahiko • solo_traveller • jp
4
Pros:

朝食の内容

Cons:

エアコンの送風音が気になってなかなか寝付けなかった

2026-07-25 • via Nuitee
O
O • couple • jp
10
GOOD
Pros:

静かでした
ゆっくり寝れました

2026-07-23 • via Nuitee