Matsue Urban Hotel

Hotels
7.4 (1176 reviews)
Asahi 590-3 , Matsue , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 800 per day.

Location

Guest Reviews

7.4
Based on 1176 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
K
Ka Kee Laura • solo_traveller • hk
10
Pros:

房間清潔，舒適

Cons:

隔音比較差，在房外能完全聽到房裏面的人說什麼。

2026-06-12 • via Nuitee
Y
YUNZHEN • extended_group • tw
10
Pros:

房間不大，但很舒適。每天都有提供一瓶飲料，大廳也有附各種備品，讓旅客自由取用，非常貼心。浴室非常小，容易撞來撞去。

2026-06-12 • via Nuitee
Y
Yoshiharu • solo_traveller • jp
8
大変に気持ちよく泊まれたホテルです
Pros:

受付の方が親切で、丁寧に対応されて感じが良かった。ツインの部屋でしたが、広さがあり清掃が行き届いて清潔でした。帰りにスタッフの方に出会いましたが、気持ち良い挨拶をしていただきました。また朝食が品数多く美味しく十分に満足しました。担当の方も感じが良かった。

Cons:

特にありませんが、520号室シャワー取り付けが不安定でしたのとエアコンの送風音が少し大きかった事位でしょうか。

2026-06-11 • via Nuitee
H
HIROKO • extended_group • jp
8
2026-06-11 • via Nuitee
T
Thi • solo_traveller • fr
8
Pros:

L'emplacement et gentillesse de l'accueil
Chambre de bain petite

Cons:

Sdbain trop petite

2026-06-11 • via Nuitee
モリ • solo_traveller • jp
7
2026-06-08 • via Nuitee
S
SAKIKO • solo_traveller • jp
2
2026-06-07 • via Nuitee
T
tetuya • solo_traveller • jp
10
2026-06-05 • via Nuitee
Y
Yamasaki • solo_traveller • jp
8
2026-06-03 • via Nuitee
Y
YOSHINORI • solo_traveller • jp
7
Cons:

エアコンの音が大きく気になりました。

2026-06-03 • via Nuitee
A
AI-CHEN • solo_traveller • tw
9
2026-06-02 • via Nuitee
ムラオカ • solo_traveller • jp
7
2026-06-02 • via Nuitee
旭昭 • solo_traveller • jp
9
2026-06-01 • via Nuitee
T
tetsuya • solo_traveller • jp
7
Pros:

コストパフォーマンスが良かった。

2026-06-01 • via Nuitee
M
Masahide • couple • jp
6
2026-05-31 • via Nuitee
S
shinji • couple • jp
7
総じて良いかと。
Pros:

バイクが雨に濡れないホテル下の駐車場に停めることが出来て安心でした。

Cons:

ちょいと部屋とお風呂狭かった。

2026-05-31 • via Nuitee
J
Junko • couple • jp
7
2026-05-31 • via Nuitee
T
Takashige • extended_group • jp
4
イマイチ
Cons:

風呂が狭い。

2026-05-26 • via Nuitee
S
seiichi • solo_traveller • jp
7
2026-05-25 • via Nuitee
K
Kazuko • couple • jp
3
次は選ばない
Pros:

駅に近い
アニメティが豊富

Cons:

部屋とバスルームが狭すぎる

2026-05-23 • via Nuitee