Lotos Inn & Suites -Nairobi, Westlands

Hotels
8.4 (2061 reviews)
19 Mpaka Road, Westlands , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Noise from nearby facilities
No gym
No direct stairs to reception

Categories

Cleanliness
8.4
Rooms were clean and well-maintained.
Service
8.87
Staff members were amazing, very helpful and responsive.
Location
8.71
Great central location, close to malls and city center.
Room Quality
8.05
Spacious rooms with good amenities, albeit some noise issues.
Amenities
8.18
Good facilities available, but could be better furnished.
Value for Money
8.24
Good value considering the service and location.
Food and Beverage
8.5
Breakfast was highlighted, with tasty options.
Overall Experience
8.26
Overall a comfortable stay with some minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:07

Property Description

Luxurious All-Suite Hotel in Nairobi

Modern Amenities: Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms.

Stunning Rooftop Restaurant: Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge.

Convenience and Comfort: Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions.

Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 5 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2061 reviews
Cleanliness: 8.4
Service: 8.87
Location: 8.71
Room Quality: 8.05
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 8.5
Overall Experience: 8.26
N
Nkgoele solo_traveller za
6
Pros:

Staff friendly n helpful especially security n reception

Cons:

Noise from functions. Friday loudctil 12am plus.
Access control a security risk

2026-05-19 via Nuitee
H
Haşim solo_traveller tr
8
2026-05-19 via Nuitee
A
Andrijana Huvvert solo_traveller mk
10
Pros:

😊😊

Cons:

☺️

2026-05-16 via Nuitee
D
Darya solo_traveller be
9
2026-05-16 via Nuitee
A
Argo solo_traveller ee
8
Ok
2026-05-15 via Nuitee
S
Syed Ali couple pk
8
Pros:

Location, staff

2026-05-14 via Nuitee
N
Neema family_with_children tz
10
I will definitely come back
Pros:

Rooms Very clean, bed very comfortable and staff friendly

2026-05-11 via Nuitee
E
Erika solo_traveller hu
7
2026-05-04 via Nuitee
K
kevin solo_traveller ke
5
2026-05-04 via Nuitee
A
aviya solo_traveller gb
9
2026-05-03 via Nuitee
E
Eveline solo_traveller it
7
Pros:

The staff are very welcoming n Gentil

2026-05-03 via Nuitee
M
mahonen solo_traveller fi
9
2026-05-01 via Nuitee
Y
Yuvinalis solo_traveller ke
7
2026-04-28 via Nuitee
L
leah solo_traveller ke
10
2026-04-23 via Nuitee
J
Josh couple gb
10
2026-04-23 via Nuitee
M
mahonen solo_traveller fi
9
2026-04-21 via Nuitee
L
Lisa solo_traveller de
8
Pros:

Very comfy bed, very clean and spacious room and nice staff. The location is really good to go out, but don't expect a view unto green gardens ;-)

2026-04-21 via Nuitee
M
MARIA SILVIA solo_traveller ar
10
2026-04-17 via Nuitee
K
Kerstin couple de
10
2026-04-13 via Nuitee
T
Thomas solo_traveller nl
8
2026-04-13 via Nuitee