Lotos Inn & Suites -Nairobi, Westlands

Hotels
8.4 (2177 reviews)
19 Mpaka Road, Westlands , Nairobi , KE
+254 727 168169

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Noise from nearby facilities
No gym
No direct stairs to reception

Categories

Cleanliness
8.4
Rooms were clean and well-maintained.
Service
8.87
Staff members were amazing, very helpful and responsive.
Location
8.71
Great central location, close to malls and city center.
Room Quality
8.05
Spacious rooms with good amenities, albeit some noise issues.
Amenities
8.18
Good facilities available, but could be better furnished.
Value for Money
8.24
Good value considering the service and location.
Food and Beverage
8.5
Breakfast was highlighted, with tasty options.
Overall Experience
8.26
Overall a comfortable stay with some minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:07

Property Description

Luxurious All-Suite Hotel in Nairobi

Modern Amenities: Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms.

Stunning Rooftop Restaurant: Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge.

Convenience and Comfort: Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions.

Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

8.4
Based on 2177 reviews
Cleanliness: 8.4
Service: 8.87
Location: 8.71
Room Quality: 8.05
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 8.5
Overall Experience: 8.26
A
Aman • couple • et
10
2026-09-19 • via Nuitee
Y
Yoseob • solo_traveller • kr
9
2026-09-19 • via Nuitee
E
Ely • solo_traveller • gb
10
Luxury and value
Pros:

What we got was a luxurious and roomy studio flat, complete with a kitchen. We had a balcony with a view over a sports facility. The room was airy, with an open view outside. We were on the 5th floor. Above us was the rooftop restaurant. It's a Chinese one during normal business hours. In the morning, that's where they serve breakfast for the guests. It's a large buffet with a variety of items, not Chinese.

When we checked out in the morning, they were happy to safely store our luggage so we could go out and about a bit before our flight.

For what you get, it is excellent value for money at a reasonable price.

Cons:

Nothing to not like.

2026-09-19 • via Nuitee
K
katie • solo_traveller • gb
9
Pros:

Staff were excellent and the breakfast was good

2026-09-18 • via Nuitee
C
Chua • couple • sg
7
Could have been better
Pros:

I didn’t pay for the bf

Cons:

Na

2026-09-18 • via Nuitee
S
sehan • couple • kr
9
2026-09-17 • via Nuitee
Коптюбенко • solo_traveller • ru
10
Pros:

Приличный отель на тихой улице. Недалеко хорошее место с ресторанами Nairobi Street Kitchen (рекомендую у них смузи и тортики). Переночевать пару ночей перед сафари самое то. Остановимся в нем же на обратном пути

2026-09-17 • via Nuitee
K
kazumi • couple • jp
10
2026-09-17 • via Nuitee
A
Amanuel • couple • us
10
2026-09-16 • via Nuitee
S
Stefania • solo_traveller • it
9
2026-09-16 • via Nuitee
A
Ana • solo_traveller • br
10
2026-09-15 • via Nuitee
H
HoduSoft • solo_traveller • in
9
Very good staff. very good breakfast, very good location, very good rooms.
Pros:

The breakfast is very good. The staff is very friendly. They prepare as per your requirement.

Cons:

Things were good. I have stayed here for 3 times in last one year.

2026-09-15 • via Nuitee
K
Kasper • couple • pl
8
2026-09-15 • via Nuitee
B
BEATRICE • couple • it
9
Positive experience!
Pros:

A positive experience! The location is great, the rooms are clean and well maintained, and the whole property is kept in good condition. The breakfast was good, and the staff was friendly, helpful, and always available to accommodate our requests. Overall, we had a comfortable stay. Recommended!

2026-09-14 • via Nuitee
T
Tom • couple • us
8
Very good last minute option to stay here at a good price.
Pros:

Dinner was good Chinese food and great service. Room was large and comfortable.

2026-09-14 • via Nuitee
R
reshmi • solo_traveller • in
9
Pros:

It was clean and comfortable. They had kept a mini fridge and oved for our convenience.

Cons:

There was no exhaust fan in the bathroom

2026-09-14 • via Nuitee
S
Stephen • solo_traveller • ke
8
2026-09-13 • via Nuitee
J
Jade • solo_traveller • nl
10
Pros:

The reception and staff are lovely

2026-09-13 • via Nuitee
G
Gustavo • solo_traveller • br
10
Hotel muito bom
Pros:

Os quartos são amplos e a cama é bem confortável. O chuveiro é excelente e o secador de cabelo é muito bom. A acomodação fica perto de alguns shoppings e restaurantes. Os funcionários são muito prestativos. Super recomendo esse hotel.

Cons:

O café da manhã poderia ser melhor. Pessoal é um pouco desorganizado. Enfim, o café da manhã não corresponde à qualidade do hotel.

2026-09-12 • via Nuitee
R
Rhita • extended_group • fr
10
Agréable séjour
Pros:

Équipement et emplacement.

2026-09-11 • via Nuitee