Lotos Inn & Suites -Nairobi, Westlands

Hotels
8.4 (2177 reviews)
19 Mpaka Road, Westlands , Nairobi , KE
+254 727 168169

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Noise from nearby facilities
No gym
No direct stairs to reception

Categories

Cleanliness
8.4
Rooms were clean and well-maintained.
Service
8.87
Staff members were amazing, very helpful and responsive.
Location
8.71
Great central location, close to malls and city center.
Room Quality
8.05
Spacious rooms with good amenities, albeit some noise issues.
Amenities
8.18
Good facilities available, but could be better furnished.
Value for Money
8.24
Good value considering the service and location.
Food and Beverage
8.5
Breakfast was highlighted, with tasty options.
Overall Experience
8.26
Overall a comfortable stay with some minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:07

Property Description

Luxurious All-Suite Hotel in Nairobi

Modern Amenities: Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms.

Stunning Rooftop Restaurant: Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge.

Convenience and Comfort: Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions.

Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

8.4
Based on 2177 reviews
Cleanliness: 8.4
Service: 8.87
Location: 8.71
Room Quality: 8.05
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 8.5
Overall Experience: 8.26
A
Axel • couple • de
8
2026-10-17 • via Nuitee
I
IseultD • couple • my
9
Good stay in Nairobi, Go For It.....
Pros:

Located at the city centre whih is very convenient, a short walk away from 2 major malls. The hotel is gated and guarded, we feel safe all the time. Great staffs who greet us warmly. Spacious room , clean and comfortable bed. Breakfast wasn't too bad as well.

Cons:

The fact that our room has no view, its facing the other building, if assigned to the other side with the open view would be just perfect. Other than that, nothing much.

2026-10-16 • via Nuitee
G
Gisbert • couple • de
7
Im Großen und Ganzen war das Hotel ganz gut
Pros:

Alle waren sehr nett und hilfsbereit

Cons:

Das Mobiliar war ganz schön in die Jahre gekommen.

2026-10-15 • via Nuitee
O
Olep • couple • no
1
2026-10-15 • via Nuitee
G
Gisbert • couple • de
8
Es hat uns ganz gut gefallen.
Pros:

Wir waren jetzt das zweite Mal da und hatten ein schöneres Zimmer mit einem besseren Ausblick.

Cons:

Es war von außen und innen, sehr laut, und die Küche ist sehr in die Jahre gekommen und hat gar kein Geschirr in den Schränken gehabt oder Bedenken

2026-10-15 • via Nuitee
S
sadhana • couple • gb
9
Good value for money good breakfast and very friendly staff
Pros:

We had a two bedroom flat was spacious and comfortable with two bathrooms.
Balcony facing a sports foiled

Cons:

Nothing

2026-10-14 • via Nuitee
A
abdulkadir • family_with_children • et
8
Pros:

resturant on roof top not that great, bar kind of small not that attractive

2026-10-14 • via Nuitee
S
Stine • solo_traveller • no
10
2026-10-14 • via Nuitee
S
Siangping • couple • tw
8
Pros:

員工很親切房間很大，地理位置不錯，不遠處也有百貨公司跟超市，小廚房沒有任何餐具，所以也不太會用到。頂樓是一間中餐廳，食物好吃。

Cons:

頂樓餐廳晚上跟早上在收東西的時候很吵，影響睡眠

2026-10-14 • via Nuitee
D
David • solo_traveller • es
7
correcto
Pros:

localización

Cons:

estuvo todo bien

2026-10-13 • via Nuitee
E
Ed • solo_traveller • ke
10
Pros:

The peaceful scenery

Cons:

Nothing

2026-10-12 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-10-12 • via Nuitee
J
Jesuthasajendra • solo_traveller • de
10
Nice hotel in westlands!
Pros:

Large rooms with kitchen and fridge. Small balcony. Good restaurant on the top floor with nice view. Friendly staff. Safe location and good to walk around there. Lots of places close by like banks, shops and restaurant. Really loved my stay here!

Cons:

-

2026-10-11 • via Nuitee
D
Diazola • couple • gb
10
Lovely short stay
Pros:

The hotel room was beautifully decorated and I loved the additional plants in the communal area. The hotel is located close to many restaurants and a big shopping centre.

The hotel staff were very help and willing to answer any questions that I had. I had a lovely 1 night stay.

Cons:

Nothing

2026-10-11 • via Nuitee
I
israel • solo_traveller • es
5
Pros:

La habitación es grande y perotele en general está bastante bien

Cons:

No recomendaría nunca alojarse en este hotel porque tiene un bar abierto arriba que hace muchísimo ruido con los cubiertos con los platos con las sillas con la gente los armarios y demás que no te dejan descansar ni dormir.
De nada sirve que la habitación sea cómoda si hay tanto ruido que no se puede descansar y principalmente el hotel es para descansar.
No volvere nunca a ese hotel por esa razón

2026-10-11 • via Nuitee
L
Leon • solo_traveller • au
9
2026-10-11 • via Nuitee
O
Omega18881 • solo_traveller • in
9
2026-10-11 • via Nuitee
J
Jaimin • solo_traveller • ke
8
2026-10-10 • via Nuitee
A
Axel • solo_traveller • de
8
Pros:

Die Freundlichkeit des Personal über den gesamten Zeitraum

2026-10-09 • via Nuitee
A
Axel • solo_traveller • de
8
Pros:

Die Freundlichkeit des Personal über den gesamten Zeitraum

2026-10-09 • via Nuitee