The Elizabeth House Hotel

Hotels
•
Independent
8.6 (180 reviews)
42-44 The Avenue, Southampton, England, SO17 1XP , Southampton , GB
44-023-80224327

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Pets allowed

Facilities

Electric car charging station
Long-term parking (surcharge)
Free WiFi
Garden
Luggage storage
Conference space
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Homely feel
Good value for price
Cons:
Limited dining options
Small room sizes
Noise issues with some rooms

Categories

Cleanliness
8.31
Reviews indicated the hotel is very clean, but some guests mentioned issues with showers and stains.
Service
9.08
Many reviewers praised the staff as friendly, helpful, and accommodating.
Location
8.62
Guests appreciated the convenient location for cruise parking and access.
Room Quality
8.07
Rooms were reported as small for some guests, but also described as cozy and clean.
Amenities
8.6
The hotel offers basic amenities and a nice homely feel, though some facilities are described as tired.
Value for Money
8.76
Generally considered good value for the price.
Food and Beverage
8.51
Breakfast was noted positively, but dining options were seen as limited.
Overall Experience
8.88
Guests largely had a positive experience, with pleasant interactions and memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:12

Property Description

Experience the charm of The Elizabeth House Hotel, your perfect getaway in Southampton.

Comfortable Stay
Unwind in one of our 27 cozy guestrooms, complete with flat-screen televisions, complimentary wireless internet access, and private bathrooms featuring modern amenities, such as hair dryers and plush slippers.

Savor Delightful Dining
Indulge your taste buds at our two delightful restaurants, or opt for room service during limited hours. Enjoy a refreshing drink at the lively bar/lounge, making every stay a culinary adventure.

Convenient Event Space
Planning a business meeting or special event? Our hotel offers versatile conference space and meeting rooms, along with a banquet hall, ensuring your gatherings are both productive and memorable.

Don't miss the chance to create unforgettable memories—book your stay at The Elizabeth House Hotel today!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 180 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.51
Overall Experience: 8.88
H
Helen • solo_traveller • gb
8
Ideal location
Pros:

The location was excellent. It was about a 15 minute walk into the town centre, so we were able to go exploring the afternoon we arrived. We were staying there the night before a cruise. It was about a 10 minute drive to the cruise terminal.

Cons:

Unfortunately, we stayed on the hottest night of the year, so didn't get much sleep, but this isn't the fault of the hotel. They did provide a fan in the room.

2026-07-04 • via Nuitee
P
Paul • couple • gb
8
Friendly staff. Lovely garden . Good quality meal in hotel restaurant.
Pros:

Off road parking.
Spacious room and bathroom.

Cons:

Nothing

2026-07-04 • via Nuitee
A
Andy • couple • gb
8
No problems
Pros:

Clean, Friendly staff

Cons:

The drawback for me was as we were going on a cruise I think a late checkout ought to be an option as we had to be out of the room by 10.30am and as our boarding time was early afternoon and there is nowhere in the hotel to chill out so we were sat in the car for a few hours
Think they should consider introducing something

2026-07-03 • via Nuitee
J
Julie • couple • gb
2
A mistake that we won't make again
Pros:

It was close to the ferry terminal and there was onsite parking. I see the suggestion of writing 2-3 sentences but I'm really struggling here. Other than that, it wasn't a great stay.

Cons:

The room had a funky smell to it, like an old dated smell. The floors creaked loudly and the bed was so squeaky and uncomfortable, it was a really bad nights sleep. The room wasn't as advertised either as we specifically clicked on a room with a bath in the description. When we questioned it, we were told there was no rooms left and they'd given us an upgrade.......I dread to think what the original room would've been like but I didn't feel like I'd been upgraded.

At breakfast, we arrived on time, as we'd been advised to arrive. The hotel knowing we had a baby with us, put us right by the central table so everyone banged in to us as they went to help themselves to the cereals and juices. We asked if we could have one of the tables out of the way and were told we couldn't as they were reserved for other guests. Imagine putting a couple with a baby right in the way of everyone, we felt like a massive inconvenience and that we hadn't been properly catered for. The staff congregated in the corner, by the toaster, for a gossip and made us feel like we were unreasonable for not being happy with the situation. I don't think anyone enjoys being banged in to and I think it was very poor to try and make us feel uncomfortable.

Our opinion of the staff was cemented when we both highlighted that our sausages were still raw in the middle and there was no apology or surprise that this was the case. Just an "Oh, thanks for letting us know" we knew it wasn't worth complaining further, it was meant to be an enjoyable experience......and it wasn't.

The property is nowhere near the description and I feel really disappointed, it was a terrible start to our cruise.

2026-07-02 • via Nuitee
A
Ann • solo_traveller • gb
9
Cons:

As I was not in the main part of the hotel I was having a few issues with the Internet,.maybe a booster could be useful as I kept losing connection.

2026-07-02 • via Nuitee
G
Graeme • solo_traveller • gb
10
All went very well and smooth . Easy parking at the door, lovely staff throughout and for the money great value .
Pros:

Great location lovely staff and fab value

Cons:

Nothing

2026-07-02 • via Nuitee
M
Mariana • couple • gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-07-02 • via Nuitee
P
Per-Arne • solo_traveller • se
7
2026-07-01 • via Nuitee
J
Julia • couple • mt
10
2026-07-01 • via Nuitee
P
Paramjit • solo_traveller • gb
4
2026-07-01 • via Nuitee
A
Antonio • family_with_children • it
9
Stanza molto bella
Pros:

Stanza molto grande e pulita

Cons:

Assenza di ascensore

2026-06-30 • via Nuitee
J
Juan Carlos • couple • cl
8
2026-06-30 • via Nuitee
S
Samanta • extended_group • lt
10
2026-06-30 • via Nuitee
M
Murad • couple • gb
10
2026-06-30 • via Nuitee
F
Fausto • solo_traveller • it
10
Pros:

colazione super

2026-06-30 • via Nuitee
H
Helen • couple • gb
7
Enjoyable stay but not quite what we expected.
Pros:

The room was lovely and large. The bathroom was good and we enjoyed the shower and bath. The staff were good and responded to any of our needs such as answering questions on parking and how to get into Southampton city centre. The position of the hotel to town was very good.

Cons:

The very steep stairs to the room. Room was incredibly hot as we were having a heat wave. A fan was provided but noone had thought to close the curtains or open the windows. The english breakfast did not seem very generous although there were plenty of alternatives. The hotel felt expensive compared to others we have stayed at.

2026-06-29 • via Nuitee
Y
Yvette • solo_traveller • gb
10
Lovely as ever
Pros:

We use Elizabeth House fairly frequently and always find the staff friendly and helpful.
This time we decided to have dinner in the restaurant - the Steak pie is out of this world. I have never had such a pie with crispy pastry, steak that literally melts on your fork and had a lovely gravy type sauce.

Cons:

Only a few little things - firstly I asked reception if they had some extra pillows as my partner hurt his back, but I was told that the hotel had no spare pillows! That was the weirdest sentence I have ever had from a hotel.

Secondly, one morning during our stay we went for breakfast, had our juice and then waited for tea/coffee. This took a long time to be asked.

We then waited longer for breakfast options, and we watched as 3 other tables were ordered before us, despite arriving after us. Plus it took us a long time for our food to arrive.

However, this is a rare happening.

2026-06-29 • via Nuitee
R
Rita • solo_traveller • gb
10
2026-06-29 • via Nuitee
A
Ashford777 • Solo travel • Canterbury, Kent, England
2
Rude abusive owner
Pros:

I arrived tired no food was available and I wasnt expecting stairs please bare this in mind
My tv remote wouldnt work it was glued together the young girl bless her heart tried three of them.the room.was small and hot
The dan was no good i picked it to give to her fir a white one it fell to bits
She said I had not paid on booking .com I said ill.chec then she called him to discount and he said pay in five mins or leave
I had traveled from Kent I was upset and shocked I packed my bags and left never would I use there was alot of people complaining the heat made you sick
Rude owner 😒 im.a lady age 65 I dont take abuse at my age
I was wrong to change from my usual place thats nice 🙂

2026-06-28 • via Tripadvisor
N
Neil • couple • gb
7
2026-06-28 • via Nuitee