Grupotel Orquidea

Hotels
•
Grupotel
8.7 (2584 reviews)
Calle Viejos Tendereteros s/n , San Agustin , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Family-friendly environment
Variety of pools
Helpful staff
Cons:
Inconsistent cleanliness
Limited breakfast variety
Rooms a little worn

Categories

Cleanliness
8.28
Room cleanliness was inconsistent, requiring improvement.
Service
9.25
Most staff were helpful and friendly, enhancing the stay experience.
Location
8.79
Hotel is well-located near amenities, though a bit far from popular beaches.
Room Quality
8.24
Rooms were decent but showed signs of wear and tear.
Amenities
8.97
Great variety of pools and activities for families.
Value for Money
8.73
Good quality for a 4-star hotel at reasonable prices.
Food and Beverage
8.48
Food was generally good but lacked breakfast variety.
Overall Experience
8.85
Overall a lovely stay, especially suitable for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Grupotel Orquidea boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, fitness centre, and a bar. The 24-hour front desk, room service, and free WiFi add convenience and comfort to your stay.

Comfortable Rooms
Each unit at the hotel is thoughtfully equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, and a private bathroom. The cozy rooms also feature a desk, wardrobe, and essential toiletries for a pleasant stay.

Scenic Surroundings
Nestled in Playa de Tarajalillo, guests can enjoy a serene garden and a buffet breakfast daily. With Playa del Ingles and Maspalomas in close proximity, the hotel offers the perfect blend of relaxation and exploration.

Book your stay at Grupotel Orquidea now for an unforgettable experience.

Important information:

Formal attire is required for dinner. Men must wear long pants and long-sleeved shirts to gain access to the restaurant.

Children aged 16 years and below are not allowed to use the gym or spa.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2584 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.97
Value for Money: 8.73
Food and Beverage: 8.48
Overall Experience: 8.85
J
jose enrique • solo_traveller • es
8
Pros:

La habitación y los jardines

Cons:

Dificultad para aparcar

2026-06-13 • via Nuitee
A
Andrzej • solo_traveller • pl
9
2026-06-12 • via Nuitee
R
Rita • couple • es
10
2026-06-12 • via Nuitee
P
Perera Curbelo • solo_traveller • es
8
2026-06-11 • via Nuitee
A
Anthony • family_with_children • es
9
2026-06-11 • via Nuitee
T
Tania María • solo_traveller • es
9
2026-06-10 • via Nuitee
R
Rebecca • family_with_children • es
10
Perfect and incredible
Pros:

The food was Incredible a wide variety of food the rooms were clean and very big. The pool area was beautiful for the children they were kept entertained all day long

Cons:

There was nothing i did not like about the hotel

2026-06-10 • via Nuitee
A
Amanda • couple • es
9
Pros:

Good facilities, clean, good food.

Cons:

It would’ve been nice if the gym had opened earlier in the morning.

2026-06-09 • via Nuitee
E
ECHEDEY • couple • es
7
2026-06-09 • via Nuitee
Y
Yonay • solo_traveller • es
10
Pros:

Todo muy bien encantada a repetir

Cons:

Me encantó todooooooo

2026-06-09 • via Nuitee
N
Nereida • solo_traveller • es
8
Pros:

Las actividades, la música, las instalaciones...

2026-06-09 • via Nuitee
S
Sara • family_with_children • es
9
Vacaciones
Pros:

La comida está bastante bien. El snack bar es variado, por lo que si un día te pierdes la comida, se come bien ahí. La animación está muy bien también.

Cons:

Los colchones son muy muy blandos

2026-06-09 • via Nuitee
C
Candelaria • extended_group • es
10
2026-06-08 • via Nuitee
L
Leiva • solo_traveller • es
10
2026-06-08 • via Nuitee
A
Aco • couple • es
10
Repetible
Pros:

Las comidas & la piscina eran excelentes. Sobretodo el personal que trabaja de cara al público como los barman, camareros...

Cons:

Si hay que poner alguna pega tan solo diria el baño de la habitación donde el agua se sale de la ducha y deja todo el piso mojado.

2026-06-08 • via Nuitee
S
Sara • solo_traveller • es
10
2026-06-08 • via Nuitee
J
Jacob • solo_traveller • es
7
Podría estar mejor
Pros:

El personas y el servido. Muy amables

Cons:

Las actividades dirigidas (animación) era solo en habla inglesa. A los españoles que estábamos allí ni caso nos hacían. Una pena...

2026-06-08 • via Nuitee
P
Pérez Medina • solo_traveller • es
8
Pros:

Amabilidad del personal.
Instalaciones para niños.

Cons:

Los colchones no me parecieron muy cómodos.

2026-06-08 • via Nuitee
F
Francisco • couple • es
8
Ideal para descansar
Pros:

Desayuno y vistas al mar

Cons:

No tener parking

2026-06-07 • via Nuitee
D
David • couple • es
9
Muy recomendable
Pros:

El buffet muy variado y completo. El personal muy amable. Lo mejor en servicio.

Cons:

La piscina era muy grande, aunque llena de niños.

2026-06-07 • via Nuitee