White Hart, Exeter by Marston's Inns

Hotels
•
Marston's Inns
8 (5562 reviews)
66 South Street , Exeter , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
excellent food
Cons:
poor communication
noise issues
heating problems

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.
Service
8.36
Most reviews noted friendly and helpful staff despite some communication issues.
Location
8.9
The location was frequently praised, being central and convenient for local attractions.
Room Quality
7.85
Rooms were generally well-received for being clean and comfortable, with some minor issues reported.
Amenities
7.38
Amenities were acceptable, but there were complaints regarding heating and noise.
Value for Money
7.84
Guests expressed satisfaction with the rates for the overall experience provided.
Food and Beverage
8.39
Food options received positive remarks, highlighting quality and variety.
Overall Experience
7.86
Guests had a generally pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Central Location and En Suite Accommodation
Located just a short walk from Exeter Cathedral, The White Hart offers comfortable en suite rooms in the heart of the city. Each room is equipped with modern amenities including a TV, telephone, and tea/coffee facilities.

Delicious Dining Options
Indulge in a full English breakfast each morning and savor gourmet burgers, steaks, curries, and more at the on-site restaurant. With a variety of menu options, including sharing platters and desserts, there is something to satisfy every craving.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, private parking for a small fee, and easy access to Exeter's top attractions. Explore the historic Guildhall, visit the Royal Albert Memorial Museum, and take a short drive to Dartmoor National Park. Book your stay at The White Hart for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5562 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
C
Christine • family_with_children • gb
9
Very comfortable hotel. Good food, good staff especially Kelly on reception. Best location. I will b
Pros:

I liked my room. The location was great.
The breakfast was excellent.

Cons:

There isn't anything I can think of.

2026-09-18 • via Nuitee
L
Liisa • couple • gb
7
Lovely one night stopover near the centre of Exeter.
Pros:

The room was clean & tidy, bathroom was dated however it had a lovely shower. Good choice of meals in the restaurant and we enjoyed our dinner.

Cons:

The room was very hot and stuffy , no air conditioning. Service at breakfast was very slow.

2026-09-18 • via Nuitee
M
Marcy • solo_traveller • bm
8
I'd stay there again
Pros:

It is charming inn from the 14th century with a resraurant and pub onsite. Rooms are clean and comfortable. Staff is friendly and helpful. Location is great, close to the Cathwdral and High Street.

Cons:

Room was a little warm the first couple of days with only a fan, no air conditioning. Got better when the temperatures dropped outside.

2026-09-18 • via Nuitee
N
Naomi • solo_traveller • gb
9
Perfect.
Pros:

The staff were so helpful and friendly and accommodating. Locality was excellent and facilities as needed.

Cons:

Small niggle: It was really annoying to have a central shelf in the middle of a full-length mirror in the room.

2026-09-18 • via Nuitee
L
Luke • solo_traveller • gb
10
2026-09-18 • via Nuitee
L
Luke • solo_traveller • gb
10
Great
Pros:

Breakfast was fantastic
Location very close to Exeter city centre

Cons:

The lane to the side of the hotel was noisy with students between 8pm and 11pm

2026-09-17 • via Nuitee
P
Penny • solo_traveller • gb
8
Pros:

Location

Cons:

Could do with redecoration

2026-09-15 • via Nuitee
A
Andy • solo_traveller • gb
8
Excellent and I would stay again
Pros:

Great location, nice room, efficient check in.

Cons:

There was noise at 22:45 but it stopped by closing time

2026-09-15 • via Nuitee
D
Daphne • solo_traveller • nl
8
Lovely pub and restaurant with ok rooms
Pros:

We really enjoyed our stay in Exeter. The hotel's location is fantastic; you can easily walk to the river, where there are nice restaurants and bars. The hotel itself also has a great pub. Plus, they are very dog-friendly—dogs are welcome, and there are even dog treats available in the pub!

Cons:

The room has all the basic amenities but is in need of some maintenance here and there. At this price point, I would have expected a slightly higher standard—for instance, cracked bathroom tiles or a yellowed shower curtain.

2026-09-15 • via Nuitee
B
Beverly • couple • es
9
2026-09-15 • via Nuitee
D
David • solo_traveller • gb
10
Enjoyable stay
Pros:

Lovely old building

2026-09-15 • via Nuitee
H
Hilal Fatma • couple • tr
8
Valizlerin büyük değilse güzel bir tercih
Pros:

Şehir merkezine çok yakın ve otelin girişindeki ambiyans güzel. Ayrıca yemekleri de gayet iyiydi

Cons:

Odası küçüktü ve girişte çok dar bir koridor vardı

2026-09-14 • via Nuitee
V
Violina • couple • gb
8
I am happy with my stay and I am planing to book there again.
Pros:

The atmosphere, the staff, the food in the restausant, the location.

Cons:

I had to pay for parking at the premices. The room window was looking towards the parking.

2026-09-14 • via Nuitee
R
Riccardo • couple • it
8
Ottimo soggiorno nel centro di Exeter
Pros:

Struttura ben tenuta, camere pulite e con tutto il necessario. Nota molto positiva: abbiamo avuto una piccolo problema con il parcheggio adiacente alla struttura, e lo staff si è adoperato per contestare la multa, facendo da tramite e facendomi un grosso favore!

Cons:

Nulla da segnalare

2026-09-14 • via Nuitee
P
Priscilla • solo_traveller • gb
8
Pros:

Great location
Friendly staff
Was quick and generous with supplying more tea and coffee supplies which I requested after realising that room was not serviced daily

Cons:

Room was stiflingly hot at night as ni climate control and window limited on how wide it can open (for safety). Also with curtains shut, no breeze can enter anyway fan was provided in room. This was not during hot weather.

No fridge in room

Rooms only serviced/ cleaned daily if requested before midday or sign put on door. This was not highlighted to me on check in and we did not notice the sign in corridor

2026-09-14 • via Nuitee
J
Jaakko S • solo_traveller • fi
7
Yksi yö Exeterissä
Pros:

Siisti ja suht rauhallinen huone. Hyvä sänky ja suihku.

Cons:

Huoneen hintaan kuulunut aamiainen oli aika niukka, toki lisämaksusta olisi saanut oikean brittiaamiaisen. Oma huoneeni oli monen portaikon ja käytävän päässä, mikä oli kahden isomman matkatavaran kanssa ja kipeällä selässä hiukan hankala liikkua.

2026-09-14 • via Nuitee
S
Sharlene • couple • gb
9
2026-09-14 • via Nuitee
L
Lukas • solo_traveller • de
7
Pros:

Comfortable beds, tasty breakfast.and the nice location near the cathedral.

Cons:

Stale air because the windows could not be opened and there was no air conditioning.

2026-09-14 • via Nuitee
K
Karen • couple • de
7
2026-09-14 • via Nuitee
S
Sally • couple • gb
4
Unhelpful staff in bar and solid poached egss
Pros:

Location and history

Cons:

Nothing really

2026-09-13 • via Nuitee