White Hart, Exeter by Marston's Inns

Hotels
Marston's Inns
8 (5524 reviews)
66 South Street , Exeter , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
excellent food
Cons:
poor communication
noise issues
heating problems

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.
Service
8.36
Most reviews noted friendly and helpful staff despite some communication issues.
Location
8.9
The location was frequently praised, being central and convenient for local attractions.
Room Quality
7.85
Rooms were generally well-received for being clean and comfortable, with some minor issues reported.
Amenities
7.38
Amenities were acceptable, but there were complaints regarding heating and noise.
Value for Money
7.84
Guests expressed satisfaction with the rates for the overall experience provided.
Food and Beverage
8.39
Food options received positive remarks, highlighting quality and variety.
Overall Experience
7.86
Guests had a generally pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Central Location and En Suite Accommodation
Located just a short walk from Exeter Cathedral, The White Hart offers comfortable en suite rooms in the heart of the city. Each room is equipped with modern amenities including a TV, telephone, and tea/coffee facilities.

Delicious Dining Options
Indulge in a full English breakfast each morning and savor gourmet burgers, steaks, curries, and more at the on-site restaurant. With a variety of menu options, including sharing platters and desserts, there is something to satisfy every craving.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, private parking for a small fee, and easy access to Exeter's top attractions. Explore the historic Guildhall, visit the Royal Albert Memorial Museum, and take a short drive to Dartmoor National Park. Book your stay at The White Hart for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5524 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
4
416kevant Family
4
dissappointed
Pros:

A booking at 7.15 pm .... we were located in bar area maybe because we had a dog not sure why. food quality was good but service very poor we felt isolated as not in restaurant area so outlayers. starter was served relatively quickly but then 90mins till main served and we had to chase staff for info on when it would arrive. we asked to order desserts and told kitchen closed we mentioned the food was so slow and they agreed to take our dessert order. Again after 30mins we canceled desserts and paid bill. we were so dissappointed in the service and whole experience .... would not visit again usually a place we visit when in exeter no more

2026-08-08 via Tripadvisor
A
Andy couple gb
8
Very good apart from the heat in the room
Pros:

Staff and location very good

Cons:

No a/c. The room. Was very hot and small which made it worse

2026-08-08 via Nuitee
M
Monika solo_traveller ch
8
Pros:

big room and bathroom

2026-08-08 via Nuitee
L
Lorenzo Morcio solo_traveller it
3
Pessima esperienza
Pros:

La posizione

Cons:

Personale scortese e lento al check in. Particolarmente scortese e scostante l'addetta alle colazioni. Finestre della camera praticamente non apribile e niente aria condizionata. Solo un vecchio ventilatore polveroso. Colazione misera, unta e salatissima. Posto da evitare

2026-08-08 via Nuitee
J
Jason couple gb
9
2026-08-07 via Nuitee
E
esther solo_traveller es
8
Un lugar para recomendar
Pros:

La cama y el colchón. El agua de la ducha estupenda. El desayuno muy generoso

2026-08-07 via Nuitee
P
POLYXENI solo_traveller gr
10
Pros:

Great location picturesque in!!

2026-08-07 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Breakfast was good tailored to your requirements. The only problem I had with breakfast time was my age carrying tea down the few steps (I am in my eights but I managed)

Cons:

The extreme heat of weather, not in your control

2026-08-07 via Nuitee
L
Lin solo_traveller gb
8
Central, clean, plenty of hot water and the staff have always been very accommodating.
Pros:

The location is excellent, close to the cathedral and all amenities. Parking available.

Cons:

Nothing to dislike.

2026-08-07 via Nuitee
S
Sandra couple nl
9
2026-08-07 via Nuitee
A
A9124BUsh Couples
6
Average accommodation
Pros:

Stayed one night. Check-in was quick and easy and receptionist friendly and helpful. The room itself was average at best. It was very dated and the bathroom showed signs of mould in areas around the bath. The shampoo etc was clearly watered down. There is no air con so the room was a little stuffy and warm. There was a stain in the carpet. Pillows also too soft. The breakfast was not great. Bacon was thin and overcooked. Buffet very limited and not refilled when things ran out. The hotel itself is dated and needs a refresh. The pub was expensive and visitors should note there is a very nice pub directly opposite with drinks half the price. On a positive note it is an excellent location, staff were friendly and the building itself is quirky and interesting. However , work is needed to modernise the interior.

2026-08-05 via Tripadvisor
M
Mark solo_traveller gb
6
Nice place but rooms need to be modernised
Pros:

Good location and a great place full of character.

Cons:

Rooms were very basic and little ventilation so the room was hard to cool with no air con. There was a desk fan but this was noisy

2026-08-05 via Nuitee
K
Kerrie couple gb
8
Great little find just avoid the pub toilets!
Pros:

Super comfy bed and room, perfect for an overnight stay. The breakfast was great in the morning! Restaurant maybe a little understaffed however

Cons:

We had a drink in the bar. Again service was very slow and the seating very uncomfortable. The ladies toilets were in dire need of an update - really poor condition with dreadful mould on the walls. Couldn’t get out of there quick enough!

2026-08-05 via Nuitee
C
Christian couple at
5
2026-08-05 via Nuitee
R
Ryan solo_traveller gb
8
2026-08-05 via Nuitee
V
Vincent solo_traveller fr
8
Pros:

Très belle chambre confortable et spacieuse. Super literie très bon petit déjeuner et emplacement central pour les visites

Cons:

Parking de l'hôtel payant en supplément.

2026-08-04 via Nuitee
J
Jimi couple gb
7
2026-08-04 via Nuitee
M
Mark solo_traveller ru
5
как бы отель не рекламировал свои завтраки, они ни чем не отличаются от обычного английского завтрак
Pros:

номер был чистый, претензий нет

Cons:

за 4 дня проживания, номер не убирался ни разу, хотя я вешал табличку с просьбой убрать

2026-08-04 via Nuitee
K
Kelly couple gb
8
2026-08-04 via Nuitee
G
Getaway30290155369 Family
10
roasts
Pros:

We visited yesterday we came in for a roast dinner it was so good, someone said they had been in the week before and said it was really nice so we thought we would give it a go, and we are glad we did we was served by Louise she was lovely and we was so happy with her service.

2026-08-03 via Tripadvisor