The Inn on the Lake Hotel

Hotels
•
Independent
7.8 (5985 reviews)
A2 Shorne, Gravesend, England, DA12 3HB , Gravesend , GB
44-01474-823333

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Nature reserve
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Poor breakfast quality
Cleanliness issues
Dated amenities

Categories

Cleanliness
7.01
Several reviews noted that rooms were not as clean as expected, leading to a lower score.
Service
8.98
Staff were described as extremely pleasant and helpful.
Location
8.52
Reviewed as convenient and a good location for events.
Room Quality
7.97
Rooms were generally clean and spacious, but some mentioned dated decor.
Amenities
7.5
Amenities were seen as lacking, particularly the functioning of the spa and breakfast options.
Value for Money
7.96
Described as reasonably priced, but some guests felt that quality did not meet expectations for the rate paid.
Food and Beverage
6.51
Breakfast received multiple complaints about selection and quality, significantly lowering this rating.
Overall Experience
7.98
Mixed sentiments were expressed, with both enjoyable and disappointing experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Enjoy Stunning Views

Take in the views from the terrace and garden during your stay at The Inn on the Lake Hotel. The peaceful surroundings will elevate your experience.

Delightful Dining Options

Indulge in a variety of dining options including room service, a snack bar/deli, and a bar/lounge for a relaxing drink. Don't miss the complimentary continental breakfast to kickstart your day.

Convenient Amenities

With complimentary wireless internet, flat-screen TVs, and private bathrooms with free toiletries, this hotel provides everything you need for a comfortable stay. Plus, benefit from a 24-hour front desk and free self-parking.

Book now and experience the perfect blend of comfort and convenience at The Inn on the Lake Hotel!

Important information:

Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.8
Based on 5985 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 6.51
Overall Experience: 7.98
D
Diane • solo_traveller • gb
8
Convenient location, relaxing spot. Staff were extremely helpful. Hotel is clean however ‘tired’.
Pros:

The staff were excellent and extremely helpful. Bedding and towels very clean, however hotel marked down due to being tired.

2026-05-30 • via Nuitee
G
Graham • solo_traveller • gb
8
Stoney
Pros:

The views

Cons:

The hotel needs a reference showing it's 70s

2026-05-30 • via Nuitee
O
Olusola • solo_traveller • gb
8
2026-05-30 • via Nuitee
P
paul • solo_traveller • au
10
2026-05-30 • via Nuitee
J
Joseph • couple • gb
5
Pros:

Easy to find, well worth paying extra for a lakeside view. Room definitely needs a refresh, but you get what you pay for. Fan kept us cool in very warm weather.

Cons:

Unfortunately we had very noisy and inconsiderate neighbours staying next door which spoilt the first night of our stay. Poor breakfast and timings of it not great!

2026-05-30 • via Nuitee
C
Caroline • couple • gb
7
Nice little break away. Enjoyed my stay
Pros:

The rooms were comfortable and clean. The view from my room my lovely overlooking the lakes. I had a massage in the Rejuvenation Room with Sam which was absolutely fantastic. Highly worth a visit to have a massage.

Cons:

The staff were a bit unfriendly. The food was very average. Decor was a bit dated and could do with a freshen up.

2026-05-30 • via Nuitee
A
angie • solo_traveller • gb
3
Pros:

Room was nice

Cons:

Noisy ...someone had party loads of music and singing and neighbours were noisy didn't sleep
Could do with staff keeping check on noise etc

2026-05-29 • via Nuitee
A
Amy Louise • couple • gb
9
Amazing views, lovely walk through the woods that backs onto the hotel. Friendly people also staying so lots of conversa
Pros:

I had an lake side room was amazing to
Sit outside the room and soak up the atmosphere.

Cons:

Said to ring for room service but didn’t have a phone in the room.

2026-05-29 • via Nuitee
A
Alicia • couple • gb
8
Nice weekend get away
Pros:

Good breakfast

Cons:

Take ages to collect the stuff after room service.

2026-05-29 • via Nuitee
N
Nick • couple • gb
7
Clean and tidy at a good budget
Pros:

Great Location at a great price

Cons:

A very basic and dated room

2026-05-28 • via Nuitee
C
Clifford • couple • gb
7
The place was clean , but sadly some of the staff were unhelpful
Pros:

Location

Cons:

Unhelpful staff

2026-05-28 • via Nuitee
A
Anthony • solo_traveller • es
4
2026-05-28 • via Nuitee
B
Bernardo • solo_traveller • gb
10
Pros:

Yea yea

Cons:

Yea yea

2026-05-28 • via Nuitee
W
Whittaker • solo_traveller • gb
9
Pros:

Nice clean room quite location

2026-05-28 • via Nuitee
J
JEROME • extended_group • fr
8
Hôtel avec un accès rapide à l’autoroute donc très pratique pour visiter le Kent. Literie confortable et petit déjeuner
Pros:

La réactivité des employés .

Cons:

Route un peu proche et pas assez de choix au petit déjeuner .

2026-05-27 • via Nuitee
B
Brian • solo_traveller • gb
10
Enterants Great stay place
Pros:

The location was so perfect for this year's LDWA 💯 ml Challenge walk event, Which was based only 10 minutes away.

Cons:

None

2026-05-27 • via Nuitee
K
Kirsty • solo_traveller • gb
10
Pros:

Our ecs engineers must love it here - it is a favourite on our crm and not often we have the favourite requests.

2026-05-27 • via Nuitee
J
JEROME • couple • fr
8
L’hôtel est bien situé pour visiter le Kent, car l’accès à l’autoroute est proche . Dommage qu’il n’y ai pas plus de cho
Pros:

L’accès à l’autoroute.

Cons:

La route est un peu proche, donc quand on est côté route on entend un peu les voitures. Le plat du petit déjeuner fait au moment ezt bien mais du coup pas trop d’autre chose à manger .

2026-05-27 • via Nuitee
S
Samantha • solo_traveller • gb
10
Lovely stay, pretty grounds
Pros:

The room was a good size and clean. The staff were lovely, and it's in a good location. We had a Lakeview room and it was lovely to be able to sit outside our room.

2026-05-27 • via Nuitee
D
Delphine • couple • gb
6
Good for a quick getaway and tranquil environment
Pros:

The lake and decking area
The king Size room with the lake view was pleasant

Cons:

The breakfast was simple

2026-05-26 • via Nuitee