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Facilities
Property facilities
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Free breakfast
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Meeting rooms
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Nature reserve
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Continental breakfast
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Picnic area
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Elevator
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ATM/banking
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Free breakfast
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Meeting rooms
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Smoke-free property
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Wheelchair accessible parking
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Snack bar/deli
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Free self parking
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Free continental breakfast
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Nature reserve
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Banquet hall
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Wheelchair-accessible van parking
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Enjoy Stunning Views
Take in the views from the terrace and garden during your stay at The Inn on the Lake Hotel. The peaceful surroundings will elevate your experience.
Delightful Dining Options
Indulge in a variety of dining options including room service, a snack bar/deli, and a bar/lounge for a relaxing drink. Don't miss the complimentary continental breakfast to kickstart your day.
Convenient Amenities
With complimentary wireless internet, flat-screen TVs, and private bathrooms with free toiletries, this hotel provides everything you need for a comfortable stay. Plus, benefit from a 24-hour front desk and free self-parking.
Book now and experience the perfect blend of comfort and convenience at The Inn on the Lake Hotel!
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Guest type
Essential workers only - NO
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Pets
Pets allowed
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
I broke my shoulder on arrival, very little assistance.
Care and more help, not everything put on my a check to see how we were would have been proffesional and nice. not an even goodbye safe journey.
Nothing was a nightmare from the beginning
Everything we didn't even stay drove two hours home weekend ruined
Stunning location.
Very dog friendly.
Amazingly helpful staff.
Accesible.
Beautiful views.
Dated decor in rooms ( but price point makes sense ).
There is nothing to like about this hotel,other than perhaps, the lakeside location and views
Nothing about this hotel will ever convince me to stay there again. Old,dated rooms, shower wasn't at all clean and the shower seat(it was a disabled access room) wasn't fit for purpose, broken and unusable, so my disabled partner had difficulty taking a shower. The room itself was located on the second floor, and,on our visit, the lift broke down,a couple of hours after we arrive, trapping us in the room(the duty manager told us to use the stairs,obviously disregarding my partner's crutches,and our explanation that using the stairs would be impossible for her,if not exceptionally dangerous too) We had to have a limited choice of food sent to the room,which arrived tepid and of mediocre quality (pre battered frozen fish,soggy chips and a very watery mushy peas, with two bottles of mineral water (unchilled- had to ask for ice,and twice for glasses to drink it from- abysmal level of service, on all counts) We were left with little choice but to eat the food,having paid £39.40 for it,as we were starving by that point. Any complaints to the duty manager, a guy called Jason, were met with a completely blank expression, barely an apology and not even an attempt to rectify the situation or offer any form of discount or partial refund, sadly. Given that the night there was booked as the beginning of our 3rd anniversary celebrations, coupled with attending a birthday lunch the following day, I feel completely let down and disgusted by the entire situation. We couldn't even have left,and eaten elsewhere, as my partner couldn't even attempt the 19 step staircase, just to the next floor down, nor could we have used any hotel facilities or even walked around the picturesque lakeside location. The lift was eventually repaired, in the early hours of the morning, so we could go down for breakfast.
See above comments for all that wasn't likeable about this awful hotel.
Nothing
Very old place, the man that served us at the counter wasn’t too nice
Location was helpful. Staff were friendly. Room size was good - not cramped.
Sliding door to lake couldn’t lock properly and could be opened from outside. Bathroom looked antiquated but clean. Didn’t feel safe to stay.
Overall the building looked tired.
Lovely location and friendly staff.
Rooms are a little tired
I liked that you had a ceiling fan and a window in the room and also mugs for a hot drink but we only had 2 mugs and 3 people.
Nothing I didn't like
Miejsce fantastyczne.
Troszeczkę jest nie doczyszczony. Wymaga remontu i wymiany sanitariatów.
The staff were amazing. Polite and friendly.
The whole place is tired. We've stopped here on numerous occasions and it was always a little dated but that has become prehistoric. We ate in and I send congratulations to the microwave. If the food was actually cooked by a person, please get them to try it. Undercooked chips, overcooked peas and sweetcorn and I'm not sure what had happened to the ribs.
It's such a shame as we loved this place. The rooms need updating and for anyone that is expecting the rooms to be clean, don't look too hard.
The hotel is dog friendly, which is great for people travelling with pets.
The room appeared clean on arrival.
Breakfast on the second morning was slightly better than the first.
The location and grounds have potential, but unfortunately the hotel does not seem to be maintaining standards.
The hotel is very dated and in need of refurbishment.
Our room smelt strongly of mould/damp, likely due to the bathroom extractor fan not working.
The room was far too hot and the ceiling fan was noisy but ineffective.
The double bed was extremely small and the towels were paper thin.
The shower temperature was dangerously hot and actually scalded me. Even after my husband tried adjusting it, the water was still too hot.
Breakfast on the first morning was very poor and cold food, chaotic service, and not enough staff for how busy the hotel was.
We waited nearly an hour for scrambled eggs, which were awful when they arrived.
The bread left out for guests to make toast was still frozen.
The orange juice machine produced very poor quality juice.
The lift was out of order twice during our stay.
Although the hotel is dog friendly, cleaning throughout the day was lacking. There was dog hair around dining areas and water bowls left in walkways where guests were getting food.
On the second evening, a patio chair leg snapped while being used, causing an injury. This raised concerns about safety checks and maintenance.
After reporting the incident, an accident form was completed but staff showed very little concern beyond handing us a slip of paper for complaints.
At checkout we were not even asked how our stay had been, despite staff knowing about the accident.
Overall, we genuinely considered leaving after the first night and would not recommend the hotel or return ourselves.
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