The North Euston Hotel

The whole place is very hot even more so in the rooms, the food serving times are closed very early. We come to Fleetwood every year for a dog show there is hundreds of people that attend every year and I feel that the hotel loss out this year due to early closing on food and also prices of the rooms have got a little steep.

Shower needs an update

The bed was a small double & quite uncomfortable! The room came with a sea view but you could only see it through the window if you stood up?
We went down for food in the bar , I found the bar staff waiter- waitress rude & miserable , I ordered a main mea l a Lasagna that I could not eat it had been microwaved to death 🙁 I put my hand up to catch the Bar tender/waiter attention he look at me and said “What” I was so shocked, I asked him to take the meal away - he refunded me the price of the meal without me asking. This spoiled our evening so dissatisfied.

Every thing was well presented . As you expect for a grand old hotel. We were on the top floor and although we climbed two flights of stairs there was a lift directly to the floor .

MY WIFE SUFFERS FROM SPINAL STENOSIS. SHE BRAVELY TRIES TO CLIMB STEPS AND THE LIFT SOLVED THE PROBLEMS OF INTER FLOOR ACCESS. BUT BUT BUT PLEASE READ ON. WE LIVE IN A BUNGALOW AND SHE IS TRANSPORTED IN A HAND PUSH WHEELCHAIR TO AND FROM OUR CAR.
DURING OUR STAY WE ASKED IF A RAMP TO THE HOTEL OUTSIDE CARPARK WAS AVAILABLE. THEY DID NOT SAY NO BUT ASKED US TO LOCATE THE "LEAN TO" ENTRANCE WHICH SADLY COULD NOT ACCOMMODATE THE WIDTH OF OUR WHEELCHAIR BUT IT DID HAVE A RAMP. BEAR IN MIND THAT EVEN ON DEPARTURE WE AGAIN ASKED IF THERE WAS ANOTHER RAMP. THE HOTEL REPEATEDLY REMINDED US THAT THE HOTEL IS LEVEL 2 LISTED AND THUS PROHIBITED FROM HAVING RAMPS AND OTHER CHANGES TO THE OUTSIDE ARCHECTURE.
WE ASKED WHY THE "CUBBYHOLE" RAMPED LEAN TO WAS ALLOWED DESPITE LISTING.
DURING OUR STAY I DISCOVERED THE TRADESMEN'S ENTRANCE AT THE REAR OF THE HOTEL. THIS ENTRANCE WAS FITTED WITH A SUPERB RAMP AND WAS JUST PERFECT. THE INTERNAL DOOR WAS A FIRE DOOR WITH A JACK BAR.
OUR DEPARTURE INCLUDED A FINAL COMMENT THAT WE AS CUSTOMERSMIGHT FIND THAT THE HOTEL WAS UNSUITABLE FOR US AND THEREFORE UNLIKELY TO RETURN. WE DO NOT CONDONE UNTRUTHS. BUT TO ALL YOUR CLIENTS WHO ARE ABLE BODIED AND WHEELCHAIR FACILLITIES ARE NOT HIGH ON THEIR EXPECTATIONS WE WOULD RECOMMEND THIS HOTEL. DO PLEASE CONTINUE TO PROMOTE THIS HOTEL.

Needs a cozy resident room x

No air con in the rooms which might be an issue in the Summer

no facilites

Every thing

The outside of the bedroom windows could benefit from cleaning but realise this is a very large property with not very large windows so excusable! The room was wonderfully quiet throughout the night and the view was lovely. We appreciated the complimentary coffee/tea etc in the residents lounge.

It’s a bit old now the rooms