Hilton Garden Inn Boston/Marlborough

Hotels
•
Hilton Garden Inn
9 (395 reviews)
170 Forest Street , Marlborough , US
+1 508-251-6706

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Cons:
Poor cleanliness standards
Service issues at the restaurant

Categories

Cleanliness
7.96
Cleanliness was far from the Hilton standard, with hair and mold found.
Service
9.93
Front desk staff were friendly and helpful, though one employee was forgetful.
Location
9.97
Central location, though noise from the street may be an issue.
Room Quality
9.42
Rooms were spacious and comfortable; however, some noise from neighboring rooms was noted.
Amenities
8.95
Good facilities but limited food options; parking fees apply.
Value for Money
8.41
Price was competitive, but room quality and services did not meet expectations.
Food and Beverage
7.46
Restaurant service issues and limited food options were reported.
Overall Experience
9.93
Positive experiences overall, despite some issues with cleanliness and dining.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Convenient Location

Located in Marlborough, Massachusetts, just a short drive from Boston, Hilton Garden Inn Boston/Marlborough offers a convenient stay for both leisure and business travelers. Situated near Interstate 495, accessing the hotel is a breeze.

Dining and Amenities

Indulge in American cuisine at BLVD Kitchen & Bar or sip cocktails on the patio. With room service available and a 24-hour market offering snacks and travel essentials, guests can enjoy a hassle-free stay.

Fitness and Business Facilities

Stay active at the fitness center or take care of work tasks at the 24-hour business center. Hilton Garden Inn Boston/Marlborough ensures that guests have everything they need for a productive and relaxing stay.

Ready to experience comfort and convenience at Hilton Garden Inn Boston/Marlborough? Book your stay now for an unforgettable hotel experience.

Important information:

Guests under the age of 21 can only check-in with a parent or official guardian.

Dogs and cats are allowed for a fee. Call the hotel directly for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 395 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 9.93
J
jessica • couple • us
10
Pros:

Cleanliness

Cons:

N/a

2026-09-06 • via Nuitee
J
Jenny • family_with_children • us
10
Overall, the 3 nights stay with my husband and children was a good experience.
Pros:

It was cleaned

Cons:

Very nice location

2026-09-01 • via Nuitee
K
Kemani • couple • us
1
It was great except for the one staff member who knocked on my door on Sunday morning that Man needs his job reevaluated
Pros:

I am a very nice, respectable, silly individual. There was a man who knocked on my door on Sunday morning, who was completely disrespectful and rude, and I walked him like a dog, and I was completely disrespectful and rude to him and I yelled at him because how dare you come to my room and be disrespectful after I spent all that money on a nice hotel the hotel staff needs to be reevaluated, the man that knocked on my door needs his job looked into. I do not expect to be disrespected in a place where I spend good money, especially if I’m respectful.

Cons:

The staff one man was completely rude and disrespectful and he ruined my whole entire trip there

2026-08-25 • via Nuitee
M
Michelle • couple • us
10
2026-08-24 • via Nuitee
G
Gary • couple • us
10
2026-08-17 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-08-08 • via Nuitee
S
Scott • solo_traveller • us
9
Pros:

Nice staff,

2026-08-04 • via Nuitee
D
Debra • couple • us
10
While I would stay again at this location as it is clean and has many amenities, I would choose elsewhere to have our me
Pros:

Staff very friendly, room very spacious, many amenities.

Cons:

Breakfast-while there were several options, I chose the $16 buffet. While the food was plentiful, the scrambled eggs seemed like a powdered egg mixture instead of real scrambled eggs.
Dinner-While the apps (shrimp cocktail, clam chowder)were delicious from dinner, the meals themselves were mediocre. The fish from fish and chips was heavily breaded and 3/4 of plate was French fries. The panko crumbs on the sole were not browned, there was no seasoning, and the fattest portion of the sole was slightly underdone. The roasted veggies had no seasoning and again, the rice on plate was a gigantic portion, way too much for one person.

2026-07-18 • via Nuitee
E
Eli • solo_traveller • us
6
2026-07-12 • via Nuitee
R
Ryan • family_with_children • us
9
Pros:

Good location and clean

Cons:

Everything was up to our standard.

2026-06-26 • via Nuitee
A
Aupperlee • solo_traveller • us
8
2026-06-22 • via Nuitee
Y
Yoshiharu • solo_traveller • jp
8
2026-06-17 • via Nuitee
D
Donna • solo_traveller • us
3
They charge ten dollars to park overnight. 😠😡
Pros:

Convenient location

Cons:

Uncomfortable seating. Bed is hard. Low water pressure.
But the reason I'll never stay again is they charged me ten dollars to park my car in the lot overnight. That's absolutely insane! If I wasn't so tired from driving all day I'd go stay somewhere else! I won't stay here again!

2026-05-27 • via Nuitee
H
Henri • family_with_children • us
3
Cons:

The bedding was wet, the room where the couch pulls out was incredible hot and didn’t cool down with the AC in the master room. We asked for a cot and fan and they said no. We asked for new bedding since the blankets provided were wet, and they brought half of what we needed.
The price for everything was incredible expensive , including the breakfast which was 18/person for hot breakfast. For the price we were paying per night, that should have been included.
Overall, not worth the price and a terrible overall stay.

2026-05-26 • via Nuitee
T
Trisha • family_with_children • us
7
We would choose this property again. Clean, friendly staff, decent rooms, good location.
Pros:

Room was excellent. Clean, plenty of space. The pocket door for the bathroom was great as it allowed more room in the room. Pool area was clean. Plenty of towels. the staff was excellent. Breakfast buffet was ok.

Cons:

The pool initially was unbearably cold (indoor pool). Luckily the maintenance man was there and he turned on some heaters.
The restaurant was ok. Had to send undercooked salmon back. They were very gracious and made a completely new piece (which they didn't need to do- just wanted it cooked longer). The new piece was also undercooked. But overall, it was fine.

2026-05-18 • via Nuitee
F
Francisca • family_with_children • us
10
Nice and convenient location
Pros:

It was nice and clean beautiful inside

Cons:

Some of the ice machines were not working

2026-05-11 • via Nuitee
K
Katrina • family_with_children • us
10
Pros:

Pool area was clean, Ryan at the front desk was kind and helpful, Matt from Regatta was amazing!

2026-05-01 • via Nuitee
S
Shelby • family_with_children • us
10
2026-04-25 • via Nuitee
J
John • couple • us
9
Short stay. overnight, while attending a meeting at the hotel. convenient and comfortable.
2026-04-22 • via Nuitee
R
Roniann • family_with_children • us
8
I would stay again. All the areas were clean, the building smelled good, staff was friendly.
Pros:

Staff were friendly and accommodating.
Clean and smelt good.

Cons:

The indoor pool was cold but my daughter still went in and tried to tolerate it as long as possible.

2026-04-20 • via Nuitee