Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great location
Friendly staff
Cons:
Overpriced
Rude staff
Small room sizes

Categories

Cleanliness
8.66
The hotel is very clean as mentioned in multiple reviews.
Service
8.83
Some staff were noted as rude, but others were described as friendly and helpful.
Location
9.17
Positive mentions of the location connected to the convention center.
Room Quality
8.32
Mixed feedback with mentions of small rooms and bed quality.
Amenities
8.65
The pool area was praised multiple times.
Value for Money
8.01
Mixed feedback about pricing, with some mentioning it was overpriced.
Food and Beverage
8.46
Breakfast had mixed reviews, but generally good quality mentioned.
Overall Experience
8.73
General satisfaction with the stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:20

Property Description

Luxurious Amenities
Indulge in the year-round outdoor pool with a Texas-shaped lazy river at Marriott Marquis. Relax in the full-service spa or stay active at the 24-hour fitness center.

Culinary Delights
Savor a variety of cuisines at the 6 on-site restaurants, including American dishes at Biggio's and authentic Mexican fare at Xochi. Enjoy tapas and a vast selection of wines at Cueva wine bar.

Prime Location
Located steps away from major attractions like George R. Brown Convention Center and Discovery Green Park, Marriott Marquis Houston offers convenience and luxury. Explore nearby sports venues and easily access the airport.

Experience luxury, fine dining, and convenience at Marriott Marquis Houston. Book your stay now for an unforgettable experience!

Important information:

Self parking and valet are offered for a fee. Additional parking charges apply for oversize vehicles and for valet. Please contact the property for additional information.

Self parking at a nearby garage is available at $42 per day.

Please note vaping is not permitted at the property.

Air mattresses are available for purchase on a nightly basis, based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

8.6
Based on 1098 reviews
Cleanliness: 8.66
Service: 8.83
Location: 9.17
Room Quality: 8.32
Amenities: 8.65
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.73
Y
Yudania extended_group us
10
2026-07-25 via Nuitee
A
Aviles family_with_children us
1
Cons:

I got charged for a full stay I paid through booking.com and still have received no refund.

2026-07-24 via Nuitee
C
Cesar family_with_children br
10
Pool, Wine and Sports at the same hotel
Pros:

The lazy pool is fantastic and a great place to relax. The hotel also features an excellent Sports Bar, which was perfect for enjoying the World Cup, as well as a lovely Wine Bar for a more refined experience.

2026-07-21 via Nuitee
C
Chelsie couple us
10
2026-07-19 via Nuitee
T
Thalia couple us
10
2026-07-18 via Nuitee
I
Ibrahim family_with_children ng
10
2026-07-17 via Nuitee
A
Anahi couple us
8
2026-07-15 via Nuitee
R
Ronnie solo_traveller us
8
2026-07-14 via Nuitee
O
Omar family_with_children ma
7
2026-07-14 via Nuitee
M
Matthew solo_traveller za
5
Disappointing for a Marriot!
Pros:

The gym is great! The pool is amazing but always overcrowded due to the hotel allowing walk ins considered over hotel guests.

Cons:

The staff at Walker str were incredibe, esp Tammy and Gwendoleme. Staff at the hotel, are short and rude and need to be taught to deal with clientele properly. I asked everyday for our room to be serviced. Only to get serviced on the 3rd day of our stay.

2026-07-11 via Nuitee
M
Maria couple us
5
2026-07-09 via Nuitee
C
Cherise couple us
6
Poor customer service, communication, and checkout logistics can take away from your honeymoon.
Pros:

The property is beautiful, well maintained, and conveniently located in downtown Houston. We really enjoyed the pool and lazy river during our honeymoon. Because of the FIFA events, the restaurants were extremely busy and service was slower than usual, but Tate provided outstanding customer service(Sunday -July 5th) and was one of the highlights of our stay.

Cons:

We prepaid our stay through Booking.com, but at checkout we were incorrectly charged additional fees that required multiple phone calls after we returned home to resolve. We were also assigned a room that did not match the Executive Corner King Pool View we reserved, and housekeeping did not respond promptly when we requested fresh towels and trash pickup. While the hotel ultimately corrected the billing and issued a refund, I was disappointed that I had to initiate the follow-up instead of the issue being resolved before checkout.

Summary:
Beautiful property with excellent amenities, but the billing and service issues at the end of our honeymoon kept the experience from being exceptional. At checkout, I tried to explain that our stay had already been prepaid through Booking.com, but the front desk associate would not let me show my confirmation or fully explain the situation. After returning home, I had to call 3–4 times before I was able to speak with management, and one promised callback never happened. While management ultimately corrected the billing and issued a refund, the resolution took much more effort than it should have.

2026-07-09 via Nuitee
M
Maria family_with_children us
5
Pool was amazing but don’t book through the booking.com or they will try to charge your card for the room again on the n
Pros:

Pool was super fun, food service awesome, room comfy, nice view, customer service was great.

Cons:

First time there celebrating my son’s birthday. The pool are was awesome and the reason why we went. The check out process took about 30 min bc there was a discrepancy on my final charges. The manager was polite and fixed it and the lady at the front was also very sweet and said polite. The issue is that I kept getting emails that night up until midnight that my card kept declining for an outrageous amount (mind you I paid for both my rooms on booking.com.) The amount trying to be charged was for the room! I was very annoyed and frustrated at this point. I was planning on taking my family there again but after that issue I probably won’t be back.

2026-07-09 via Nuitee
C
Charles solo_traveller us
10
2026-07-08 via Nuitee
R
Rim Aicha family_with_children ma
7
2026-07-08 via Nuitee
D
Dustin-McD24 Family Leander, Texas
10
Great hotel overall with a good location
Pros:

It was a good experience overall. The room was clean and spacious. There were plenty of outlets and the lighting in the room was good as well. The beds were very comfortable and I slept well in them. The shower works well and there is both plenty of pressure and hot water. The AC works very well as July gets very hot in Houston. We were on the 14th floor and there was some street noise due to World Cup and the Astros game that night. But it wasn't horrible. The facilities are great and the pool area is very fun. The lazy river is fun but it gets very packed on Saturdays. We used a late checkout to use it on Sunday and the crowds were 60% lighter. The food takes forever at the pool bar on Saturday so keep that in mind. It took about 40 minutes for a ceviche. The downstairs bar is great with good service and great drinks. A bit expensive but high quality. It is a less than 10 minute walk to Minute Maid Park which is great. The hotel was very busy due to World Cup but I think most other summer weekends probably aren't as bad.

We have Bonvoy elite so we checked in rather quickly. If not, then the check in line is rather long. The self park can be a bit confusing and is rather expensive. But it is cheaper than valet and it is an easy walk to the hotel from the parking garage. Overall I liked this hotel.

2026-07-06 via Tripadvisor
R
Rosa Amelia family_with_children us
10
2026-07-06 via Nuitee
W
Wouter family_with_children nl
10
Fantastic hotel
Pros:

Pool and big screens there to watch the football. Reception was also exceptionally helpful.

2026-07-06 via Nuitee
E
Elzbieta solo_traveller us
10
2026-07-06 via Nuitee
J
Janey extended_group us
1
2026-07-06 via Nuitee