Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Minor cleanliness issues
Internet connectivity problems

Categories

Cleanliness
8.21
General sentiments indicate rooms are clean, but some mentions of minor issues.
Service
8.98
Staff were friendly and attentive, going out of their way to prepare breakfast and assist guests.
Location
9.02
Great location mentioned multiple times; convenient for accessing local attractions.
Room Quality
8.47
Rooms are spacious and comfortable as per guest feedback.
Amenities
8.6
Amenities like breakfast included and available tours were positively noted.
Value for Money
8.26
Overall perceived as good value given the quality and services provided.
Food and Beverage
8.71
Breakfast was highlighted as good and enjoyable.
Overall Experience
8.58
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:30

Property Description

Riverside Retreat with Local Charm

Scenic Location: Nestled just steps away from Río Lagartos River and the bustling local market, Hotel Mercy Inn’s offers a picturesque setting for your getaway.

Cozy Accommodations: Unwind in our comfortable rooms equipped with essential amenities such as air conditioning, cable TV, and free toiletries, ensuring a relaxing stay.

Exciting Experiences: Immerse yourself in the local culture with Mexican dining options nearby, flamenco tours, and the opportunity to explore nature through bird watching and crocodile tours arranged by our helpful staff.

Ready to experience the perfect blend of relaxation and adventure? Book your stay at Hotel Mercy Inn’s now.

Important information:

Please note that the total amount of the reservation must be paid by bank transfer. The property will contact you with instructions after booking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.6
Based on 171 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.71
Overall Experience: 8.58
I
Inês • family_with_children • pt
10
2026-09-03 • via Nuitee
S
silvia • family_with_children • it
10
Ottimo
Pros:

Pulitissima, silenziosissima, accogliente e posizione ottima. Abbiamo organizzato un’escursione con loro fantastica

2026-08-30 • via Nuitee
R
Roxane • solo_traveller • fr
8
Bon rapport qualité-prix
Pros:

Bon rapport qualité-prix

2026-08-15 • via Nuitee
S
SANDRA SELENE • family_with_children • mx
10
Muy buena opción para hospedarse y además excelentes tours
Pros:

El tour que ofreció el.hitel fue excelente 👌

2026-08-09 • via Nuitee
F
Francois • solo_traveller • fr
10
Très bon rapport qualité prix
Pros:

Personnel aimable
Petit déjeuner très copieux
Hotel au calme

Cons:

Manque de gel douche dans la salle de bain

2026-08-08 • via Nuitee
S
Sandra2.M • solo_traveller • gf
9
2026-07-08 • via Nuitee
C
Cocom • solo_traveller • mx
8
2026-06-28 • via Nuitee
G
Gunesika • solo_traveller • ca
8
Pros:

The breakfast, the cozy ambiance and the staff hospitality were exceptionnel.

Cons:

There were some small dead ants on the sheets and the pillows. The mattress was a little wrecked and some pillows were very hard. The texture of the towels were a little weird and couldn't dry your body properly. Finally, there were multiple bed bugs and we got bitten.

2026-05-12 • via Nuitee
I
Illia • couple • ca
10
Pros:

Nice place, good breakfast, clean and quiet
Friendly staff, you can book flamingo tour through them with good price

2026-05-05 • via Nuitee
L
Lenka • couple • de
9
Pros:

Un lugar limpio y económico, incluye un desayuno simple, tiene cafetera y refrigerador, tiene estacionamiento propio. Nuestra habitación en la primera planta tenía un balcón con vista a la laguna.

Cons:

Se señora en la recepción el segundo día quería cobrarnos otra vez aunque ya habíamos pagado, al fin se resolvió, pero podría haber una mejor comunicación entre los empleados.

2026-05-03 • via Nuitee
C
Constance • family_with_children • fr
8
2026-04-19 • via Nuitee
J
Jan • solo_traveller • nl
10
Pros:

Great Seaview room, premium location
Super friendly staff.

Cons:

Nothing

2026-04-19 • via Nuitee
O
Olivier • family_with_children • ch
8
Petit hôtel offrant un rapport qualité prix imbattable
Pros:

Petit hôtel offrant un très bon rapport qualité prix, bien placé avec petit déjeuner inclus. L'excursion proposée par Ricky était magnifique (oiseaux, crocodile, baignade...).

Cons:

Pensez à demander les bracelets pour le parc national si vous souhaitez aller à Los Colorados après.

2026-04-17 • via Nuitee
F
Françoise • solo_traveller • fr
9
2026-04-16 • via Nuitee
K
Kathryn • family_with_children • gb
10
Perfect hotel for experiencing the Rio Lagartos tour.
Pros:

Friendly staff. Good breakfast. Comfortable room.

2026-04-14 • via Nuitee
S
Sebastian • couple • de
7
Einfache Unterkunft in sehr guter Lage.
Pros:

Einfache Unterkunft in sehr guter Lage nahe am Wasser. Das Hotel bietet Bootstouren zu einem fairen Preis an, welche sehr zu empfehlen sind. Das Frühstück war in Ordnung.

Cons:

Das Zimmer war nicht besonders hell, da es nur ein Fenster zum Innenhof des Hotels gab. Kein warmes Wasser verfügbar und schlechtes Wifi.

2026-04-10 • via Nuitee
R
Rios • extended_group • mx
10
Pros:

El trato y es muy cómodo

2026-04-08 • via Nuitee
F
fer del valle • extended_group • mx
10
Con ganas de regresar
Pros:

La ubicación, a 20 pasos del malecón. El personal atento. La habitación muy amplia y muy limpia. Con ganas de regresar.

2026-04-06 • via Nuitee
L
laurant1968 • extended_group • mx
10
Pros:

Le service des employés incluant la propriétaire.

Cons:

La connectivite électrique & internet.

2026-03-31 • via Nuitee
M
Manuela42 • solo_traveller • ch
9
Pros:

Ho soggiornato due notti (lunedì e martedì) : camera super tranquilla con vista mare. Stanza con due letti (matrimoniale e singolo). Molto pulito. Buona colazione inclusa a partire dalle 7:30 (omelette, pane tostato con burro e marmellata, frutta).

Cons:

Un po' difficile mescolare l'acqua calda con quella fredda, spesso è bollente.
Il wifi va e viene.

2026-03-26 • via Nuitee