Hampton Inn & Suites - Napa, CA

Hotels
Hampton Inn
8.6 (852 reviews)
945 Hartle Court , Napa , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness complaints
Breakfast service issues

Categories

Cleanliness
8.21
Mixed reviews; some cleanliness concerns mentioned in one review.
Service
9.18
Positive feedback on staff friendliness and helpfulness.
Location
8.72
Location praised for comfort and access to local attractions.
Room Quality
8.77
Guests enjoyed the room size and layout.
Amenities
8.6
Good amenities, though some complaints about breakfast service.
Value for Money
8.16
Generally good value, though concerns about extra charges for breakfast.
Food and Beverage
8.41
Breakfast was good, but issues with timing and selection noted.
Overall Experience
8.78
Overall positive experiences reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Luxurious Amenities
The Hampton Inn & Suites in Napa, CA offers a pool, hot tub, fitness center, and free daily hot breakfast buffet. Unwind in style and comfort during your stay.

Modern Comforts
Each room is equipped with a flat-screen TV, coffee machine, and free WiFi. Enjoy the convenience and relaxation that these amenities provide.

Convenient Location
Located near Napa Valley College and popular attractions like Uptown Theater and Morimoto Restaurant, this hotel is perfect for both leisure and business travelers. Book your stay now at Hampton Inn & Suites - Napa, CA for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 852 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 8.78
D
Doherty couple us
10
Nice and clean
Pros:

Clean

2026-08-07 via Nuitee
J
Juhishree family_with_children us
8
Pros:

Clean, comfortable.

Cons:

Charged me though for 2 water bottles which is always free wherever I’ve stayed.

2026-08-06 via Nuitee
D
DENISE couple us
3
PCI compliance violation by asking guests to write down credit card info for them to hold.
Pros:

Early check in. hotel was clean.

Cons:

I used booking.com to reserve the room. when we arrived, their system was down so they asked us to write down our credit card information on a random form. When I questioned this practice and offered to show them my credit card, they said "sorry". This is a complete PCI Compliance Violations: The Payment Card Industry Data Security Standard (PCI DSS). So what am I going to do? Find another hotel one hour before my event? When I asked them to shred it the next morning upon checkout they said it was locked in Ashleys office. When I called Ashley and left a message, asking her to call back and confirm she had done this, she failed to respond. So, yes I think they suck.

2026-08-05 via Nuitee
H
Hendrik family_with_children au
8
Pros:

Location, friendly staff

2026-07-22 via Nuitee
R
Rocky solo_traveller us
10
Pros:

Location and cleanliness.

Cons:

The pillows were too soft.

2026-07-21 via Nuitee
M
Markham couple gb
9
Efficient and pleaseant
Pros:

April the General Manager was superb, the breakfast was easy and good and the access to local amenities easy

Cons:

The pool could have been cleaner and the fire pits didn't work in the outdoor area

2026-07-20 via Nuitee
M
Michelle family_with_children us
10
It’s our favorite place to stay when we go to Blue Note summer sessions.
Pros:

The breakfast selection is good. I really liked the tater tots. The location is convenient and has ample seating

2026-07-19 via Nuitee
M
Marcus couple us
8
Pros:

Cleanliness and location

Cons:

Had to pay for parking.

2026-07-12 via Nuitee
S
Samuel solo_traveller us
7
Cons:

You have to pay extra for parking

2026-07-10 via Nuitee
S
Stephanie family_with_children us
10
Nice stay, enjoyed free upgrade. Love dog friendly. Helpful staff
Pros:

Location, clean, large rooms, comfy beds. Dog friendly.

Cons:

Fee for parking

2026-07-06 via Nuitee
C
CHIACHANG couple tw
10
2026-07-06 via Nuitee
F
Ferrari couple it
8
2026-07-06 via Nuitee
S
Sahil family_with_children us
10
2026-07-03 via Nuitee
S
Sharon couple us
10
2026-06-30 via Nuitee
R
rominaj460 Solo travel
2
Don’t stay here
Pros:

Do not stay here. When I arrived the room was not clean. There was hair in the wet bar sink, hair in the shower and the floor had not been vacuumed. I spoke with the front desk & night manager about the dirty room & was moved to another room with hair in the bed.
I declined that room. Was told my room would be cleaned early morning, it never happened.
The refrigerator does not work properly due to the block of frozen ice & it is dirty especially around the inside of the door. The microwave is also dirty.
The manager or general manager did not respond to me concerning the matter and my room was not cleaned. Called Hilton Honors and filed a complaint.
Do not stay here. The bathroom fan stays on and it is very loud in room 336 & you can hear people walking & talking all night long. If you stay here checked the bed, the bathroom, the refrigerator and microwave before you settle in.

2026-06-19 via Tripadvisor
C
Cathy solo_traveller us
10
See above
Pros:

We left the hotel in Napa that we originally booked for the night through booking.com. It was absolutely disgusting … room had a horrific smell.
Upon arriving at Hampton , we booked from our car after walking out of the original hotel, we advised we had just booked the room. A conversation began with the staff at the desk and we told them what had happened. They all were understanding and so nice to us. The Mgr came out and gave us water. We were very thankful for their kindness. Property excellent and clean!,

Cons:

Nothing

2026-06-17 via Nuitee
T
Taras solo_traveller us
9
2026-06-16 via Nuitee
B
Beth couple us
10
Perfect location for clean comfort and convenience
Pros:

Location, so clean and comfortable. We loved using the pool and hot tub to relax after a long day. Breakfast in the morning was so perfect to begin our day.

Cons:

Nothing it was great

2026-06-13 via Nuitee
E
Elizabeth couple us
10
2026-06-12 via Nuitee
N
Nicolasa solo_traveller us
10
Pros:

The facility was clean beds were very comfortable, I slept well

Cons:

They charge $20 nightly for parking

2026-06-11 via Nuitee