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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Skiing
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Games room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Water park
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Outdoor furniture
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Amenities and Services
Located in the picturesque foothills of The Great Smoky Mountains, Holiday Inn Express Gatlinburg Downtown offers free WiFi, parking, a 24-hour front desk, and a fitness center for your comfort and convenience.
Modern Room Features
Each room is equipped with a flat-screen TV, microwave, small refrigerator, and a Keurig® coffee machine, ensuring a comfortable stay. The private bathroom includes a hairdryer for your convenience.
Prime Location
Within minutes from popular attractions like Ripley's Aquarium of the Smokies and the Gatlinburg Space Needle, and just a short walk from the Gatlinburg Convention Center, our hotel provides easy access to the best of Gatlinburg.
Book your stay at Holiday Inn Express Gatlinburg Downtown now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The room was nice, and so was the breakfast.
I just received my bill. Be aware that this hotel adds a $22.55 destination fee per night. I was not made aware of this extra fee by Booking.com or I would not have booked this hotel. I will not be using booking.com again, nor will I stay in this facility anymore. I had to pay an extra $45 fo a two night stay in a hotel that was pricey enough without the extra fee.
Location was great walking distance to downtown. Everything was clean, in good condition and the staff was super polite
Loved it all
Absolutely one of the cleanest places we have ever stayed
Nothing
The location is near the parkway but away enough it's not a super busy area. The breakfast was good. Staff was nice and saw them handle an issue with a rude guest appropriately and professionally.
Pool area was closed completely 3 of the 5 days we were there with no real explanation as to why as it didn't even storm 2 of those days. Then closed again due to an actual storm on our last day. Kids were extremely disappointed as that is the reason we always stay here. My daughter was beyond excited for it and only got about 3 hours worth total the whole week. Kinda ridiculous as we didn't get the value out of it whatsoever. Pretty sure that pool area has a mold problem though on the walls where the windows are and around the pool. Shower ceiling had paper I'm assuming peeling off of it. Black spots on the shower curtain. Hole in the wall where someone must've slammed the bathroom door open. You can hear everything in the hallway while in your room. Beds weren't very comfortable. Years ago this place was fantastic...it is just going downhill. Needs to repairs and replacements for sure. I don't think we'll be back again.
The indoor water park was nice
The location is kinda conjusted
Pool area
The breakfast was wonderful! I loved the variety of choices!
Clean, staff is wonderful and conveniently located
Everything was great!
The water park is always a hit for our family.
Cleanliness and ease of booking
Smell of the room... like used an old mildew mop to mop/clean with
Top Lage. Freundliches Personal.
Grosses Zimmer.
Flecken auf dem Sofa und Teppich
I like the room and the breakfast very much.
I can't think of anything.
Clean reasonably priced
Smoke alarm battery in common area needed replaced and chirped a long time
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