Best Western Plus Thornburg Inn & Suites

Hotels
Best Western Plus
9.2 (716 reviews)
5217 Mudd Tavern Rd/Thornburg , Thornburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Poor customer service
Cleanliness issues
Lack of amenities in fitness room

Categories

Cleanliness
8.8
Some issues noted with corners in the bathroom and mold in the AC unit.
Service
7.8
Negative feedback regarding front desk service, with a specific incident described.
Location
10
Conveniently located near I-95, restaurants, and shopping.
Room Quality
9.3
Rooms reported as clean and comfortable, though some noted issues with beds.
Amenities
8.8
Nice pool and breakfast, but fitness room lacked supplies.
Value for Money
9.8
Affordable pricing mentioned positively in several reviews.
Food and Beverage
9.3
General satisfaction with breakfast offerings.
Overall Experience
9.8
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:29

Property Description

Luxurious Accommodations
Best Western Plus Thornburg Inn & Suites offers elegantly designed rooms with modern amenities, including flat-screen TVs and private bathrooms. Upgrade to a room with a kitchen for added convenience during your stay.

Relaxation and Recreation
Unwind in the indoor pool or maintain your workout routine in the fitness centre. The hotel provides the perfect balance of relaxation and activity for all guests.

Convenience and Service
Enjoy complimentary WiFi throughout the hotel and start your day with a delicious breakfast selection. With a business centre, laundry facilities, and 24/7 reception assistance, your comfort and convenience are our top priorities.

Book your stay at Best Western Plus Thornburg Inn & Suites for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 716 reviews
Cleanliness: 8.8
Service: 7.8
Location: 10
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
K
Kooda couple us
7
2026-08-29 via Nuitee
M
Maria solo_traveller us
9
Pros:

Front desk staff are very welcoming

2026-08-27 via Nuitee
W
William solo_traveller us
6
Pros:

Love how close it was to kings dominion and dominion raceway

Cons:

Hotel was under renovation. At 7:30 am they were outside my room sawing holes in the walls and hammering.

2026-08-24 via Nuitee
J
Justin family_with_children us
3
Seems the construction maybe should be done while closing the hotel for a week.
Pros:

Location is great for our trip being a half way point to destination.

Cons:

The construction closure seems excessive just for the overhang to be redone, side doors now used as main entrance but yet there is no key needed to get in so anyone could walk in and have immediate access to stairs that the front desk wouldn’t see. The room itself smelled like wet dog.

2026-08-22 via Nuitee
M
MSHS1974 Family Fredericksburg, Virginia
4
Beware before booking
Pros:

We knew we were in trouble when we drove up. The front was all torn apart and you had to go in the side entrance. They had one luggage cart as construction crews were using the rest to carry things up and down the elevators. Side entrance did not have access ramp to pull the luggage cart through so had to lift it over the sidewalk. Thankfully another guest held the door open. The elevators took a while as construction crews were using them a lot. We have stayed here numerous times in the past with no problems. If we had know this was going on we would have stayed somewhere else. When we got in the room noticed we had no towels. Front desk did quickly give me some when I went down. The floor was filthy. Under the ottoman was trash. Shower head had sludge on it which we were able to get off. Positive the room was quiet which is always important. I would call straight to the hotel to see if remodel is complete. At least the front entrance. People are always nice.

2026-08-20 via Tripadvisor
T
Tiffany couple us
5
2026-08-20 via Nuitee
D
Dorenda solo_traveller us
10
2026-08-16 via Nuitee
A
Adam family_with_children us
8
2026-08-16 via Nuitee
A
Anthony couple us
7
Pros:

Not great.

Cons:

That is up them to make it better.

2026-08-08 via Nuitee
M
Mayrell family_with_children ca
8
2026-08-07 via Nuitee
M
Marlon couple us
1
Terrible
Pros:

Nothing just Awful Experience

Cons:

Bed Bugs Absolutely Disgusting

2026-08-03 via Nuitee
D
David solo_traveller us
10
2026-08-03 via Nuitee
T
Trudy couple us
8
Very clean, needed minor updates
Pros:

Location

Cons:

Hallway carpets

2026-08-03 via Nuitee
V
Videogreg Couples State College, Pennsylvania
8
Nice hotel. Upscale indoor pool.
Pros:

This hotel plays above its' ranking. Clean facility and room. Plenty of hot water and a comfortable bed. Indoor pool is clean and reasonably large. The breakfast was better than most of the so-called complimentary breakfast at competitive hotels. Location enables easy Ingress and egress. Will certainly stay here again.

2026-08-02 via Tripadvisor
R
robertpG9506RX Friends getaway Erie, Pennsylvania
10
Best Hotel in King's Dominion Area
Pros:

Clean, spacious, relatively modern rooms. Friendly service. Quiet. Not a great location, but not bad either.

2026-07-22 via Tripadvisor
B
Brian couple us
10
Perfect for our purpose in the area.
Pros:

Convenient to the race track. Clean, great staff, decent breakfast.

Cons:

Nothing to report.

2026-07-20 via Nuitee
L
Lester solo_traveller us
8
2026-07-20 via Nuitee
T
Terry couple us
9
2026-07-20 via Nuitee
D
Daniel solo_traveller us
7
2026-07-20 via Nuitee
K
Kathleen couple us
8
We stayed at this property a few years earlier and the location was ideal for us. We were only there for one night as a
Pros:

We stayed at this property a few years earlier and the location was ideal for us. The nightly rate as reasonable.

Cons:

The hotel was eerily quiet. The tv did not work in our room but we were only there for one night as a resting point on our drive back to our home in Florida. The bathroom towels were stale and the tub appeared worn and like it hadn’t been cleaned or tended to in quite a while.

2026-07-19 via Nuitee