Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotels
Holiday Inn Express
8.2 (7084 reviews)
84 Jalan Raja Chulan , Kuala Lumpur , my

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Large breakfast variety
Friendly staff
Cons:
Small breakfast area
Room size limitations
Old furnishings

Categories

Cleanliness
7.53
Some reviews noted that the hotel is old with worn towels and issues with room maintenance.
Service
8.5
General sentiment reflects friendly staff, despite some minor service issues.
Location
9.04
Many reviews praised the central location, making it easy to access major attractions.
Room Quality
7.79
Several reviews mentioned that some rooms were small and cramped.
Amenities
8.02
Breakfast variety is positively noted, but quality can vary.
Value for Money
8.48
Good value for money; especially suitable for short stays.
Food and Beverage
8.03
Breakfast received mixed reviews with some praising the selection but others finding it chaotic.
Overall Experience
8.2
The overall stay was decent, with a focus on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
With easy access to major attractions like Starhill Gallery, Petronas Twin Towers, and Berjaya Times Square, Holiday Inn Express Kuala Lumpur City Centre is the ideal choice for leisure and business travelers alike.

Comfortable and Convenient Amenities
Featuring air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and en suite bathrooms with free toiletries, your stay is sure to be comfortable and relaxing.

Convenient Facilities for a Hassle-Free Stay
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, self-service laundry, and a business centre for your convenience. The 24-hour front desk ensures all your needs are met promptly, making your stay memorable.

Book your stay now at Holiday Inn Express Kuala Lumpur City Centre for an unforgettable experience in the heart of Kuala Lumpur's vibrant city center.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 7084 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
J
Janet solo_traveller gb
10
2026-06-13 via Nuitee
E
Evelyn solo_traveller ke
8
2026-06-13 via Nuitee
C
Chang Mun Yue solo_traveller my
7
Pros:

Great location, walkable to many shopping malls, restaurants and sightseeing spots. Breakfast simple

2026-06-12 via Nuitee
Y
Yusnizar Yusof solo_traveller my
8
Pros:

Location n Good Brake first.

2026-06-12 via Nuitee
P
Peter couple gb
8
Good value for money
Pros:

Staff very helpful, everything you could think of for breakfast and plenty of it (including mashed potato and gravy 🤣) rooms very clean and comfortable (not huge)

Cons:

Nothing

2026-06-12 via Nuitee
K
Kassim solo_traveller my
7
Cons:

The hotel dont have the swimming pool.

2026-06-12 via Nuitee
M
Murugesu family_with_children us
9
2026-06-11 via Nuitee
N
Nafisa couple au
8
2026-06-11 via Nuitee
M
Mofareh couple sa
6
جيدة تستحق التجربة
Pros:

قريب من كل الفعاليت والاماكن سياحية ومناطق التسوق

Cons:

الغرفة صغيرة والفطور ليس متنوع

2026-06-11 via Nuitee
S
Sadrul Alam couple bd
10
2026-06-10 via Nuitee
M
Md.Shabuj couple bd
3
I stayed 2 night. No support staff found to carry the luggage to the room.
Pros:

Breakfast

Cons:

Staff behaviour

2026-06-10 via Nuitee
K
Kelly solo_traveller my
8
2026-06-10 via Nuitee
S
Shareef solo_traveller nz
9
Great stay would definitely return!
Pros:

Location, clean and friendly staff

Cons:

Street noise

2026-06-10 via Nuitee
M
Muhammad yousuf couple ae
1
Broken toilet and shit coming out from toilets . Old construction and lady shift incharge is rude and using unprofession
Pros:

Nothing is likeable

Cons:

Dirty and unclean hotel

2026-06-10 via Nuitee
A
Anne Marie couple gb
10
Totally enjoyable and centrally located
Pros:

It was clean, welcoming, good choice for breakfast and very centrally located.
A 7/11 store and other shops locally close to monorail station and within walking distance 15/20 minutes to Petronas twin towers and Bukit Bintang, the main retail centre in KL.

Cons:

Nothing

2026-06-10 via Nuitee
N
nur natasya solo_traveller my
4
2026-06-10 via Nuitee
S
SHIZUKO solo_traveller jp
8
2026-06-09 via Nuitee
M
Malhotra couple hk
7
2026-06-08 via Nuitee
S
Senthil solo_traveller ae
8
2026-06-08 via Nuitee
I
Iyildyz solo_traveller kz
7
2026-06-08 via Nuitee