Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotels
Holiday Inn Express
8.2 (7221 reviews)
84 Jalan Raja Chulan , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Large breakfast variety
Friendly staff
Cons:
Small breakfast area
Room size limitations
Old furnishings

Categories

Cleanliness
7.53
Some reviews noted that the hotel is old with worn towels and issues with room maintenance.
Service
8.5
General sentiment reflects friendly staff, despite some minor service issues.
Location
9.04
Many reviews praised the central location, making it easy to access major attractions.
Room Quality
7.79
Several reviews mentioned that some rooms were small and cramped.
Amenities
8.02
Breakfast variety is positively noted, but quality can vary.
Value for Money
8.48
Good value for money; especially suitable for short stays.
Food and Beverage
8.03
Breakfast received mixed reviews with some praising the selection but others finding it chaotic.
Overall Experience
8.2
The overall stay was decent, with a focus on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
With easy access to major attractions like Starhill Gallery, Petronas Twin Towers, and Berjaya Times Square, Holiday Inn Express Kuala Lumpur City Centre is the ideal choice for leisure and business travelers alike.

Comfortable and Convenient Amenities
Featuring air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and en suite bathrooms with free toiletries, your stay is sure to be comfortable and relaxing.

Convenient Facilities for a Hassle-Free Stay
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, self-service laundry, and a business centre for your convenience. The 24-hour front desk ensures all your needs are met promptly, making your stay memorable.

Book your stay now at Holiday Inn Express Kuala Lumpur City Centre for an unforgettable experience in the heart of Kuala Lumpur's vibrant city center.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 7221 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
S
Sofian solo_traveller sa
4
2026-07-04 via Nuitee
M
Md Aminul extended_group bd
7
Good experience
Pros:

well

Cons:

Nothing

2026-07-04 via Nuitee
A
Abdalla solo_traveller ae
8
2026-07-04 via Nuitee
Z
ZA UK couple ca
9
2026-07-03 via Nuitee
M
Muna solo_traveller no
7
Pros:

Breakfast and cleaning is 👍 ok

Cons:

My rom some time not working toilets 😀

2026-07-03 via Nuitee
Z
ZA UK couple ca
10
2026-07-03 via Nuitee
Z
ZA UK couple ca
10
2026-07-03 via Nuitee
M
MOHAMMED KHAMIS HAMED SALIM solo_traveller om
9
سوف اعتمد هذا الفندق كل ما اسافر إلى العاصمة كوالالمبور
Pros:

النظافة ووجبة الفطور وتعامل الموظفين

Cons:

ليس لديهم خدمة غسيل الملابس ، معهم غرفة خاصة بالغسيل تذهب بنفسك إذا أردت أن تغسل الملابس ،، قيمة الغسيل 15 رينجت والتنشيف 15 رينجت ( 30 كيلو سعة الغسلة الواحده ) يعني ممكن تغسل ملابس كلها مرة واحدة

2026-07-03 via Nuitee
T
Thordis solo_traveller de
4
Fine but wouldn’t come again - you get what you pay for
Pros:

The room was clean, quiet and the bed sheets were comfortable.

Cons:

The breakfast buffet was a battle zone. It felt like a loud, dirty cafeteria. Too many people, the options were limited. The water glasses were tiny to stop people drinking too much water. It was loud and uncomfortable. The elevator took 5 minutes to get each time between floors.

2026-07-02 via Nuitee
A
Albert Chor Hua solo_traveller au
9
Very happy with my stay.
Pros:

Close to restaurant and shopping centre
Friendly staff
Reasonable buffet breakfast
24 hour reception
Late checkout to suit late night flight
Luggage storage after early checkout

2026-07-02 via Nuitee
Z
Zulfiqar Hussain extended_group pk
10
It was a really fun experience, there are many things to do around the area of this hotel. You wont get bored, the staff
Pros:

Very spacious, clean, and pretty interior and exterior.

Cons:

I liked everything.

2026-07-01 via Nuitee
A
amenyo solo_traveller gh
8
2026-07-01 via Nuitee
K
ken solo_traveller us
10
2026-07-01 via Nuitee
J
JOSEPHINE NANA ABA solo_traveller gh
7
Decently priced in a good location. The check in process was seamless. Big and spacious room. Will definitely rebook the
Pros:

Centrally located. Many shops and restaurants near by.

Cons:

Didn’t hate anything. It was decent. Maybe the food. Anytime I got down for breakfast the food had turned cold…only downside

2026-07-01 via Nuitee
M
MingLi family_with_children tw
8
2026-07-01 via Nuitee
E
Elsie couple my
9
2026-06-30 via Nuitee
A
Abrar couple au
10
Excellent stay
Pros:

Excellent location

Cons:

The rooms were too crowded and small

2026-06-30 via Nuitee
A
Artur couple pl
7
2026-06-29 via Nuitee
B
Brendalee family_with_children hk
9
2026-06-29 via Nuitee
A
Abdallah solo_traveller dz
10
2026-06-29 via Nuitee