Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (7059 reviews)
84 Jalan Raja Chulan , Kuala Lumpur , my

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Large breakfast variety
Friendly staff
Cons:
Small breakfast area
Room size limitations
Old furnishings

Categories

Cleanliness
7.53
Some reviews noted that the hotel is old with worn towels and issues with room maintenance.
Service
8.5
General sentiment reflects friendly staff, despite some minor service issues.
Location
9.04
Many reviews praised the central location, making it easy to access major attractions.
Room Quality
7.79
Several reviews mentioned that some rooms were small and cramped.
Amenities
8.02
Breakfast variety is positively noted, but quality can vary.
Value for Money
8.48
Good value for money; especially suitable for short stays.
Food and Beverage
8.03
Breakfast received mixed reviews with some praising the selection but others finding it chaotic.
Overall Experience
8.2
The overall stay was decent, with a focus on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
With easy access to major attractions like Starhill Gallery, Petronas Twin Towers, and Berjaya Times Square, Holiday Inn Express Kuala Lumpur City Centre is the ideal choice for leisure and business travelers alike.

Comfortable and Convenient Amenities
Featuring air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and en suite bathrooms with free toiletries, your stay is sure to be comfortable and relaxing.

Convenient Facilities for a Hassle-Free Stay
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, self-service laundry, and a business centre for your convenience. The 24-hour front desk ensures all your needs are met promptly, making your stay memorable.

Book your stay now at Holiday Inn Express Kuala Lumpur City Centre for an unforgettable experience in the heart of Kuala Lumpur's vibrant city center.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 7059 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
M
Margarita • solo_traveller • ru
9
Great time
Pros:

Very comfy bed and good pillows. Very clean room. Very friendly staff and tasty breakfast. Thank you, I’m very satisfied with my stay.

Cons:

Nothing comes to my mind

2026-05-23 • via Nuitee
N
Nurulain • couple • my
10
2026-05-23 • via Nuitee
S
Saphia • couple • my
7
Okay.
Pros:

It was okay.

Cons:

Few things, outdated but good location.

2026-05-22 • via Nuitee
L
Lisa • solo_traveller • de
10
2026-05-22 • via Nuitee
H
HAIHONG • couple • ca
9
Pros:

Great location, very good breakfast, clean and comfortable

2026-05-21 • via Nuitee
E
Erwin • solo_traveller • ph
7
2026-05-21 • via Nuitee
O
Orhan • family_with_children • tr
8
Holiday inn otel çok iyiydi teşekkürler
Pros:

Otelin kahvaltısı mükemmeldi, bol çeşit vardı, açık büfe tarzı olması çok iyi oldu, otel şehir merkezinde olduğundan gezilecek birçok yere yürüme mesafesindeydi, temizlik çok iyiydi her gelişimizde odayı temiz bulduk

Cons:

Oda biraz daha büyük olabilirdi

2026-05-18 • via Nuitee
Y
Yuan • solo_traveller • tw
10
2026-05-18 • via Nuitee
M
MARIA ICIAR • solo_traveller • es
7
2026-05-18 • via Nuitee
Миклухо-Маклай • family_with_children • kz
10
Отличный отель в центре за очень приемлемую цену!
Pros:

Отличное расположение отеля. Все основные достопримечательности рядом. Персонал очень дружелюбный. Нам бесплатно сделали апгрейд! Вид из номера отличный на город, ночью вид особенно красив! В номере чисто, уютно. Матрасы и подушки очень удобные. Постель и полотенца белоснежные, приятные телу. Санузел чистый. Все на высшем уровне!!! Завтраки достаточно разнообразные, на любой вкус.

Cons:

Даже если придираться, то ничего не могу найти! Всё было отлично!

2026-05-18 • via Nuitee
H
Hannah • solo_traveller • gb
9
Great place for a budget stay. Comfortable and good location.
Pros:

Good location, within walking distance to a few things. Near a night market so always something going on and places to eat. Breakfast was ok however very busy and things were not replenished very quickly. Next to some little shops so were able to get snacks late at night. Felt safe as a solo traveller.

Cons:

Breakfast could have been a little better, choice and quality.

2026-05-17 • via Nuitee
A
AP Senthilkumar • couple • in
10
2026-05-17 • via Nuitee
E
Esra • couple • tr
10
2026-05-17 • via Nuitee
B
Biman • solo_traveller • in
9
Pros:

All Staffs are very polite and helpful, the Property is very clean.

Cons:

Maintenance department should be more vigilant to take care of all amenities.

2026-05-17 • via Nuitee
H
HALEEMATH • solo_traveller • mv
7
2026-05-16 • via Nuitee
P
phyu pyar • solo_traveller • sg
8
2026-05-16 • via Nuitee
K
Ken • solo_traveller • jp
8
Pros:

ロケーション

Cons:

エレベーターの制御

2026-05-15 • via Nuitee
L
Latte • solo_traveller • th
10
Pros:

I like all thing.

Cons:

Nothing

2026-05-15 • via Nuitee
A
Alkiyumi • solo_traveller • om
8
Fair
Pros:

Location
Staff

Cons:

Breakfast not outstanding especially bread
Sound proof of windows poor
Toilet congested
Toilets amenities not good

2026-05-15 • via Nuitee
V
vigorelli • solo_traveller • it
9
Pros:

Sala del breakfast in grado di soddisfare tutti
Personale disponibile

2026-05-14 • via Nuitee