Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-appointed rooms
Cons:
Cleanliness issues
Slow internet
Inconsistent breakfast service

Categories

Cleanliness
7.93
Room cleanliness was reported as below expectations, especially for the price level.
Service
9.4
Staff were noted as friendly and helpful, providing good service overall.
Location
9.44
Ideal location in downtown Frankfurt, with easy access to key attractions.
Room Quality
8.89
Rooms were described as nicely appointed and comfortable.
Amenities
8.92
Amenities were adequate, although the internet was reported slow.
Value for Money
8.38
Some guests felt the experience did not match the high price point.
Food and Beverage
8.93
Breakfast options were good, but staff performance could improve.
Overall Experience
9.3
Overall stay was enjoyable, aligned with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:38

Property Description

Luxurious Accommodations
Experience designer furnishings, free Wi-Fi, luxury toiletries, and top-notch amenities in our spacious rooms and exclusive suites. Enjoy scenic views and innovative features like a Japanese toilet and Skinjay™ shower system.

Relaxation and Wellness
Indulge in pampering treatments at our Sofitel Spa, unwind in relaxation areas, and stay fit at the Fitness First Black Label studio. Take a dip in the indoor swimming pool and rejuvenate your senses in our stylish facilities.

Exquisite Dining and Entertainment
Savor delicate dishes at the Bistronomique-concept Schönemann restaurant, enjoy cocktails at Lili’s Bar, and treat yourself to Parisian-style snacks. With a prime location near top attractions, immerse yourself in the vibrant culture of Frankfurt. Book now for an unforgettable stay at Sofitel Frankfurt Opera.

Important information:

Please note that guests need to be aged 18 years or over to use the indoor pool. Access to the pool from 14 years only when accompanied by an adult and from 16 years only with parental consent.

Please note hotel access is only possible via Hochstrasse 44. The Bockenheimer Landstrasse route is no longer available due to a road closure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 15 years old stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 615 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.3
M
Mustafa • extended_group • kw
10
Awesome.
Pros:

Everything.
Friendly, respectful staff.

Cons:

Nothing.

2026-06-20 • via Nuitee
S
Silvina • couple • ar
10
La atención de Daniela en recepción y Otto en restaurante fue excelente !! Hicieron un plus en nuestra estadía ! Gracia
2026-06-18 • via Nuitee
S
Sergej • couple • de
10
2026-06-17 • via Nuitee
L
Luzia • solo_traveller • ch
9
Super City Hotel
Pros:

Super City Hotel - super Service! Sehr zentrale Lage, grosses Zimmer.

2026-06-14 • via Nuitee
F
Ferhat • solo_traveller • de
10
2026-06-13 • via Nuitee
E
Erik • couple • de
10
2026-06-12 • via Nuitee
M
Marcus • couple • de
10
2026-06-11 • via Nuitee
J
Julian • couple • de
6
2026-06-10 • via Nuitee
S
SIGRID • solo_traveller • de
8
Pros:

Sehr gute Lage zur alten Oper! Sehr freundliches und hilfsbereites Personal!!!

2026-06-07 • via Nuitee
M
Marc • solo_traveller • ch
10
2026-06-07 • via Nuitee
M
Marco • couple • de
10
2026-06-05 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-06-05 • via Nuitee
M
margaretha • solo_traveller • nl
5
Cultureel bezoek.
Pros:

voor een 5 sterren Hotel van de groep Accor - Hier Sofitel- was de Ontbijt Manager of Restaurant Manager uit Georgien, een soort ROBOT. Geen persoonlijk gevoel voor de Avocado Toast. Slecht gepresenteerd uit de keuken.

Cons:

Indien keuze a la carte wat het ontbijt betreft, is de presentatie op het bord uit de keuken, zeer basic. In iedergeval geen gevoel voor 5 sterren Niveau.

2026-06-02 • via Nuitee
C
Claudia • solo_traveller • de
10
2026-06-01 • via Nuitee
C
Claudia • extended_group • de
10
2026-06-01 • via Nuitee
S
Shaghayegh • couple • de
4
2026-05-31 • via Nuitee
E
Eduard • couple • fr
9
Super Hotel , zentral , professionell geführt !
Pros:

Freundliches und professionelles Personal , zuvorkommend und organisiert. Man sieht direkt, das Hotel wird ordentlich geführt, man fühlt sich wohl , und spürt das Management hat alles im Griff! Sind schon Stammgäste.

2026-05-30 • via Nuitee
M
Maria • couple • ro
10
2026-05-27 • via Nuitee
B
Burak • solo_traveller • tr
10
Pros:

Helpful staff spacious rooms

Cons:

Bad colours of rooms but very functional

2026-05-26 • via Nuitee
D
DAMIAN • solo_traveller • pl
4
Cons:

I got a room on the first floor from the street side. The windows are not enought quite and after the Metallica show I couldn't get relax bc whole Friday and Sunday night a lot of car drove at my windows.
Why I got the first floor at the street ? Im 20 years with Sofitel.

2026-05-25 • via Nuitee