THE REED HOTEL Melaka

Hotels
8.2 (928 reviews)
Jalan KPKS 1, Kompleks Perniagaan Kota Syahbandar No. 26 , Melaka , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Repeat guest / consistent stays
Cons:
Unfriendly staff / poor check-in service
Bathroom leakage/soaking during shower
Pillowcase with yellow stain
Overall service issues leading to lower satisfaction

Categories

Cleanliness
6.5
Negative mentions: pillowcase with yellow stain and bathroom soaking during shower indicate cleanliness/linen and bathroom maintenance issues.
Service
6
Negative mentions: staff described as not so friendly and check-in was late/unsmooth, indicating service shortcomings at reception and front desk.
Location
9
Positive mention: location listed as a pro in reviews, indicating good/convenient location.
Room Quality
9
Positive mention: room described as good and big; repeat guests report the room/stay as OK.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.7
Mixed overall: one reviewer would not repeat due to service/cleanliness issues, but a repeat guest reports everything OK; overall decent but impacted by cleanliness and service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:54

Property Description

Convenient Location
Strategically located near popular attractions such as Baba & Nyonya Heritage Museum and Cheng Hoon Teng Temple.

Comfortable Accommodation
Relax in air-conditioned rooms with city views, equipped with modern amenities like free WiFi and flat-screen TVs.

Friendly Service
Enjoy a seamless stay with a 24-hour front desk and concierge service, ensuring all your needs are met during your visit.

To experience a blend of comfort and convenience, book your stay at E-Red Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 928 reviews
Cleanliness: 6.5
Service: 6
Location: 9
Room Quality: 9
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.7
J
James • couple • my
3
Good for a single stay for business, reasonable price.
Pros:

Bad location. No convenient store available at walking distance. Not safe to cross over to look for a convenient store.

Cons:

Price. Room and hotel was clean and quite. TV program was bad, a few channels and bad reception.

2026-10-30 • via Nuitee
T
teyha • couple • my
9
Pros:

Semua ok dh selesa cuma tv jelaa siaran tv 2 je hmm xsemua guest dtg tgk phone je.. ade yg nk rilex sambil tgk tv

2026-10-30 • via Nuitee
W
Wan Mohd Firdaus Bin • solo_traveller • my
3
Disappointed
Pros:

Near city centre.

Cons:

Staff not polite and helpful. Not providing invoice which is necessary for business trip worker. Food taste so blend. Room is dirty, especially in toilet.

2026-10-29 • via Nuitee
H
hadi • family_with_children • my
7
Pros:

Overall good

Cons:

The iron that I requested was in bad condition

2026-10-28 • via Nuitee
E
EH Chew • solo_traveller • my
9
A pleasant stay at Kampar
Pros:

It was a nice quiet place

Cons:

Nothing

2026-10-27 • via Nuitee
S
Subramaniam • family_with_children • my
7
2026-10-26 • via Nuitee
A
Abdul • couple • my
9
2026-10-26 • via Nuitee
J
jasri • family_with_children • my
8
2026-10-24 • via Nuitee
W
Wan Sharifudin • family_with_children • my
8
Pros:

Bilik yg luas, bersih dan air pun laju

Cons:

Sediakan plastik utk baju kotor

2026-10-23 • via Nuitee
I
Ibrahim • couple • my
8
Bersih..Selesa..Nyaman..Kemudahan Memuaskan
Pros:

Staf Keseluruhan Bagus Serta Mesra
Persekitaran Selesa Serta Selamat
Parking Kenderaan Memuaskan
Urusan Daftar Serta Keluar Mudah
Peti Sejuk Disediakan Sangat Memudahkan

Cons:

Tiada Masalah Dan Keseluruhan Baik

2026-10-21 • via Nuitee
A
Ahmad • solo_traveller • my
10
Pros:

Lokasi

Cons:

Tiada

2026-10-21 • via Nuitee
J
Jason • couple • my
10
2026-10-21 • via Nuitee
T
Tang • couple • my
1
Terrible
Pros:

Location yes. Hotel expensive and old

Cons:

Old

2026-10-19 • via Nuitee
L
Louise • couple • gb
5
2026-10-17 • via Nuitee
J
Jayendran • solo_traveller • my
8
Pros:

ideal location

Cons:

nil

2026-10-16 • via Nuitee
A
Ahmad • solo_traveller • my
10
Pros:

Baik

Cons:

Tiada

2026-10-15 • via Nuitee
B
bowie Teaw • family_with_children • my
8
2026-10-15 • via Nuitee
N
Nora • couple • sg
7
The staff not so friendly
Pros:

Room is good big

Cons:

The toilet is bad soaking when shower

2026-10-12 • via Nuitee
F
FAIZ • solo_traveller • my
8
2026-10-12 • via Nuitee
S
shahrul • couple • my
3
I would not repeat. I think there is another budget hotel that perform better.
Pros:

Location.

Cons:

Check in service quite late and was not smooth compare to other hotel. Pillowcase come with yellow stain mark. Need to improve.

2026-10-11 • via Nuitee