Alua Sunny Beach Resort & Spa

Hotels
Dreams Resorts & Spa
8.7 (1062 reviews)
ulitsa "Sveti Vlasiy" , Sunny Beach , bg

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Well-maintained pools
Great staff
Cons:
Inconsistent food quality
Limited parking options

Categories

Cleanliness
8.03
The hotel is well-maintained and clean, but some reviews noted issues with attention to detail.
Service
9
Most staff received positive reviews, although some found the service lacking in specific areas.
Location
9.54
The hotel is beautifully located, very close to the beach and surrounded by nature.
Room Quality
8.49
Rooms were generally considered good, but some guests reported uncomfortable mattresses.
Amenities
9.02
Amenities like pools and children's areas are appreciated, but overall variety could improve.
Value for Money
8.48
While many appreciate the offerings, the use of disposable items and limited parking options detracted from value.
Food and Beverage
8.03
Food quality was critiqued for being inconsistent, with suggestions for more variety.
Overall Experience
9
Overall a pleasant stay, with beautiful facilities and many positives, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:44

Property Description

Luxurious 5-Star Beachfront Retreat

Unmatched Amenities: From the outdoor swimming pool to the karaoke nights, our hotel offers a wide range of activities for all ages. Enjoy the water park, fitness centre, and kids' club during your stay.

Elegant Rooms with Stunning Views: Relax in comfort with air-conditioned rooms featuring flat-screen TVs and private balconies overlooking the sea. Impeccably designed with your relaxation in mind.

Culinary Delights and Entertainment: Indulge in a variety of cuisines at our on-site restaurant, including local and international dishes. With options for vegetarians, vegans, and gluten-free guests, there's something for everyone.

Experience the ultimate in luxury and leisure at Dreams Sunny Beach Resort and Spa - Premium All Inclusive. Book now for an unforgettable seaside getaway!

Important information:

Please note that small dogs are welcome: less than 10kg and additional charge of 50€/night. Please contact the hotel directly to confirm the room category is available.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8.7
Based on 1062 reviews
Cleanliness: 8.03
Service: 9
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
G
Gürel solo_traveller tr
7
2026-07-03 via Nuitee
Тривонова solo_traveller ua
10
2026-07-02 via Nuitee
I
Ipek family_with_children bg
7
Страхотно!
Pros:

Персоналът е страхотен, хотелът е на няколко минути от плажа, басейните са страхотни, чисти. Всеки ден може да си вземете чисти хавлии за басейна/плажа. Всяка вечер имаше детска дискотека и след това различни представления. Забавлявахме се!

Cons:

Храната не е толкова хубава. Да не останахме гладни, но очаквах повече. Пода в стаята не беше особено чиста, имаше коса от предишни гости. Шезлонзите около басейните са недостатъчни.

2026-07-01 via Nuitee
A
alshammas couple ro
6
Overprice degeaba
Pros:

Piscina mare
Vedere drumoasa

Cons:

Mamcare 4/10
Curatenie slaba
Calitatea nu potriveste pretul

2026-07-01 via Nuitee
R
Raluca Delia couple ro
6
Two star services in a hotel that claims to be five star. I will probably go to Sunny Beach again, but never to Alua Sun
Pros:

The property is located in a very beautiful area, close to the beach and the gorgeous Black Sea.
The food was tasty, the biggest restaurant was not very crowded, the bar and restaurant staff were friendly

Cons:

The entire property, except for the restaurant, is dirty. The cleaning staff does not clean, neither in the room, nor in the bathroom, nor in the pool area. The air conditioning in the room did not work at all, we did not have liquid soap, shower gel and toilet paper, although in the room description they appear. When we went to the reception to tell them what was missing from the room, we were greeted with a lot of indifference. It took them four hours to bring us toilet paper, and the bottles for soap and shower gel remained empty for the entire seven days we stayed there.

2026-07-01 via Nuitee
E
Ema extended_group ro
10
2026-06-30 via Nuitee
S
Szilvia solo_traveller hu
10
Pros:

Kiváló elhelyezkedés, a Sunny beach szélén, közvetlenül a tengerparton, közel a sétányhoz, mégis távol a buli központtól.
A szobák tiszták, tágas terasszal, gyönyörű kilátással.
Hatalmas hotelkomplexum, több medencével, rengeteg napozóággyal, a tömeg így eloszlik, mindig találhatsz magadnak helyet.
Több étterem, és bár, változatos étel-és koktélkínálat. Kedvenc a medencében található beach bar :)
A személyzet is nagyon kedves és segítőkész.
Ha szükséged van reptéri transzferre, intézik, fix áras, a sofőrök is nagyon kedvesek :)
Spa, benti medencével és szaunával.
Minden este programok, gyerek-és felnőtteknek, viszont ha pihennél a szobák nagyon jól hangszigeteltek.
Biztosan visszatérünk!

2026-06-29 via Nuitee
C
Catalin family_with_children ro
10
2026-06-28 via Nuitee
C
Codrut family_with_children ro
10
2026-06-28 via Nuitee
I
Ileana solo_traveller ro
9
2026-06-28 via Nuitee
O
Olga family_with_children bg
10
2026-06-27 via Nuitee
A
Artur Koryuni Sargsyan extended_group am
8
2026-06-22 via Nuitee
A
Artur Koryuni Sargsyan extended_group am
8
2026-06-22 via Nuitee
P
Philip couple bg
10
2026-06-19 via Nuitee
S
Shai Alexander extended_group il
6
Pros:

Понравились бассеины, берег моря, в это раене Солнечного берега тихо, персонал классный, но сама гостиница желает и ремонта и пересмотра сервиса на более высокий уровень, в том числе в тонкостях питания. Если сравнить с клабами Турции, там уровень по выше.

2026-06-17 via Nuitee
O
Olena family_with_children ua
10
Нам очень понравилось!
Pros:

Нам понравилось все !

Cons:

Хотелось бы более лучшую еду .

2026-06-16 via Nuitee
S
Slavena couple bg
10
2026-06-14 via Nuitee
A
Ana solo_traveller ro
10
2026-06-14 via Nuitee
R
Roxi_Elena solo_traveller ro
8
Pros:

Nice location close lots of pools nice food you can find some options for everyone.
Great that they had spa and manechiure salon there at hotel.

Cons:

Here the list is a bit more.
No one assigned to guard the luggage.anyone could go in that storage room and get leave with any kind of bag.
Internet WiFi in róoms at 5th floor in middle of room not working at all only downstairs or at pool.
Could make the foreign staff to learn some English basic for hospitality in the restaurant most where like no English do not know.

2026-06-11 via Nuitee
M
Michal family_with_children pl
5
Pros:

Big pools

Cons:

Service and cleanness in all rooms. Bathroom dirty. Food level is 3* max

2026-06-07 via Nuitee