Royal Maritime Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.1 (5751 reviews)
Queen Street , Portsmouth , GB
+44 23 9298 2182

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Helpful staff
Cons:
Poor food service
Inconsistent staff responsiveness
Noise issues during events

Categories

Cleanliness
8.18
Room was nice and clean; however, some negative experiences noted about overall cleanliness due to service issues.
Service
7.95
Service was inconsistent; several complaints regarding food service and staff responsiveness.
Location
9.19
Fabulous location, just a short walk from important sites; highly praised by various reviewers.
Room Quality
8.34
Room was comfortable, spacious, and recently decorated; overall positive feedback.
Amenities
8.17
Good breakfast included and decent facilities, though some complaints about food service availability.
Value for Money
8.13
Good value overall, especially considering location and room quality; some complaints dampen overall perception.
Food and Beverage
6.68
Significant complaints regarding food quality and service availability.
Overall Experience
8.15
Mixed reviews overall, with some outstanding aspects overshadowed by significant issues during certain stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:59

Property Description

Central Location near Attractions
The Royal Maritime Hotel is perfectly situated, just a short walk from Gunwharf Quays and Portsmouth’s Historic Dockyard. Explore designer shops, bars, and restaurants in the vibrant waterfront area.

Entertainment and Relaxation
Enjoy free Wi-Fi and unwind in the games room with snooker, pool, darts, and a skittle alley. Need a haircut? Visit the on-site barbershop for a quick grooming session.

Dining Options and Convenience
Indulge in a delicious bistro menu at Horatio’s Restaurant or grab a quick bite at Compass Cafe. Start your day with a hearty breakfast. Limited free parking is available for added convenience.

Experience comfort and convenience at the Royal Maritime Hotel. Book now for an unforgettable stay!

Important information:

Full payment is required at check-in.

Please note that on-site parking is limited, and is on a first-come-first-served basis. Parking cannot be reserved. On street parking is available around the hotel (JA or JD zones) using council scratchcards available at reception (GBP 6.00 for 24 hours). The historic dockyard car park is directly opposite the hotel. This is subject to availability, and hotel guests have a reduced rate (conditions apply).

Some leisure facilities are chargeable and time restrictions apply.

Guests are advised that occasionally functions take place in the club. On these occasions it is possible music can be heard until midnight.

The Swimming Pool is open Monday - Friday from 3.30 PM until 8 PM. On Saturdays and Sundays its open from 8 AM until 8 PM.

The Jacuzzi is currently closed for maintenance until further notice. For Cash payments I.D must be shown on arrival. Smoking is not permitted and will result in payment of a fine, any damages to the property will need to be paid at reception.

We're doing some light refurbishment at the hotel to improve our guest experience, but any disruption will be kept to a minimum. Thanks for your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.1
Based on 5751 reviews
Cleanliness: 8.18
Service: 7.95
Location: 9.19
Room Quality: 8.34
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 8.15
S
Susan • couple • gb
6
It was ok bearing in mind we only staying one night
Pros:

We didnt have breakfast left too early.
Friendly and helpful reception.
Hotel good central position easy walk to sights.

Cons:

Bedroom very small, basic and stark.

2026-10-14 • via Nuitee
T
Theresa • family_with_children • gb
4
We will not consider this place other than location factor
Pros:

Location is good. Some places for parking.

Cons:

The breakfast is far below expectation. I can't tell it is good. The sausage was good. But there was even not enough coffee, milk. Limited choices of food. The bed seems thin and hard. You can hear water dripping at night, then banging doors in the early morning. We couldn't sleep well.

2026-10-13 • via Nuitee
R
Rachel • couple • gb
8
Weekend in Portsmouth
Pros:

Naval connections. Close proximity to dock yards and Gun Wharf Keys.

Cons:

Some areas required some modernisation like toilets and bathrooms of guest rooms.

2026-10-13 • via Nuitee
K
Keith Brown • extended_group • gb
8
Pros:

A once fantastic building with excellent staff and interesting pieces to show it's history, an enjoyable nights stag with actual opening windows!

Cons:

It's apparent that it's beginning to show signs of age and while the building is clean throughout there are some blown plasterwork etc that shows it needs as little bit of care and attention.

2026-10-13 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-10-13 • via Nuitee
G
gary • solo_traveller • gb
9
Pros:

Great location, super friendly staff

2026-10-11 • via Nuitee
E
Elena • couple • gb
10
2026-10-10 • via Nuitee
L
Lin • couple • gb
6
Good for overnight stop for cross channel ferry
Pros:

Easy for the ferry

Cons:

Large and basic. Very limited parking

2026-10-10 • via Nuitee
W
Wedge • solo_traveller • gb
9
Pros:

Close to the port

2026-10-10 • via Nuitee
Žel • solo_traveller • si
7
2026-10-10 • via Nuitee
S
Sally • couple • gb
7
Perfectly adequate for a few days
Pros:

Location was excellent, breakfast was okay

Cons:

Room was abit small and our room faced the main road which was abit noisy.

2026-10-09 • via Nuitee
G
Garden • family_with_children • gb
7
Pros:

Welcoming and attractive entrance.
Good food in dining room.

Cons:

Our room was very shabby. Needed a good clean and decorating.

2026-10-09 • via Nuitee
C
Cathy • couple • gb
10
2026-10-09 • via Nuitee
L
LinetteL • solo_traveller • fr
8
Pros:

Location, friendly and comfortable. Nice swimming pool.

Cons:

Nothing.

2026-10-09 • via Nuitee
C
Carolyn • solo_traveller • gb
9
Very good
Pros:

Close to all travel facilities

Cons:

No plug socket by bed

2026-10-07 • via Nuitee
J
Joy • couple • gb
6
Grim room but great location
Pros:

Location only

Cons:

Room was awful - trunking everywhere, old wallpaper pealing off everywhere and repainted probably 20 times , paintwork chipped, look like a hostel - hallways similar - chose not to eat there

2026-10-07 • via Nuitee
M
Martin • couple • gb
8
2026-10-07 • via Nuitee
T
tomo894 • family_with_children • gb
7
ポーツマスらしい「船」のイメージを味わえる
Pros:

まずHistoric Dockyardまで徒歩3－4分程度で立地はよかったです。駐車場があるとのことでしたが、昼過ぎに到着した時にはすでにいっぱいになっていて、道路挟んで向かい側の公共駐車場に駐車するように言われました。24時間で£15のところホテルで割引券をくれたので£10になりました。
建物は老朽化が進んでいますが、船をイメージした面白い構造をしています。
部屋も昔気質というか、ちゃんとバスタブがあったりして、壁の厚さを含めて、大きさや構造としては悪くなかったです。ただ新しいとかでは全然ないです。

Cons:

部屋によるのだと思いますが、うちが案内された部屋はエレベーターだけではアクセスできず階段移動がマストでした。10段以内でしたがスーツケースを持っているとそれなりに厳しいです。朝食は、かなり質素なBritish Breakfastといった風情でお値段相当とは思えませんでした。

2026-10-07 • via Nuitee
T
tim • couple • gb
6
A great Portsmouth location
Pros:

A perfect location with easy access to the Historic dockyard and Gunwharf Quays and a great choice of restaurants,
A visit to the Spinnaker Tower is a must.
However cleans the rooms needs to be commended, top quality.

Cons:

We arrived early otherwise we might not have had a parking space, its very limited.
The bed was uncomfortable and after three days we ached.
Breakfast was chaotic, either lack of staff or just disorganized.
The bar closes early, in a Hotel?

2026-09-19 • via Nuitee
T
Tracey • couple • gb
7
Attended wedding at the hotel and stayed for the weekend to visit the local area.
Pros:

The location.

Cons:

Breakfast was just average.

2026-09-19 • via Nuitee