Holiday Inn Galveston Island by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (399 reviews)
7220 Broadway Street , Galveston , US
+1 281-559-1915

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Peaceful location
Cons:
Lack of breakfast options
Cleanliness issues
Extra charges on facilities

Categories

Cleanliness
7.01
Room had a musky odor, restroom could've been cleaner, and there were blood stains found.
Service
8.48
Staff was friendly and attentive, highlighted by excellent service from Sandra.
Location
8.52
The hotel was peaceful and had a good location, meeting expectations.
Room Quality
7.47
Beds were comfortable for most, but some reports of dampness and odors in the room.
Amenities
6
Breakfast options were limited, and there was a charge for a normally free breakfast.
Value for Money
7.96
Room size was good, but additional charges for amenities were a drawback.
Food and Beverage
5.51
Breakfast was poorly reviewed, with complaints about food quality.
Overall Experience
7.48
Stay met expectations but lacked in several areas including cleanliness and breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:54

Property Description

Convenient Location in Galveston, Texas

Modern Amenities for Comfort
Experience air-conditioned rooms with private bathrooms, flat-screen TVs, and coffee machines. Some rooms offer sea views and a seating area, ensuring a relaxing stay.

Leisure and Business Facilities
Enjoy the outdoor pool, fitness centre, and on-site laundry facilities. Need to work? Utilize the business centre. With a 24-hour front desk and parking for oversized vehicles, your convenience is our priority.

Ready to experience Galveston? Book your stay at Galveston Inn & Suites Hotel now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.3
Based on 399 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6
Value for Money: 7.96
Food and Beverage: 5.51
Overall Experience: 7.48
D
Denise • couple • us
10
2026-09-19 • via Nuitee
F
Forsythe • couple • us
1
2026-09-19 • via Nuitee
R
Rushing • solo_traveller • us
10
Pros:

The hotel smelled amazing. Very clean! We had a lovely stay!!

Cons:

Nothing negative to say about our stay.

2026-09-14 • via Nuitee
D
Dana • couple • us
10
2026-09-13 • via Nuitee
P
Peter • couple • gb
6
Average but won’t be using it again
Pros:

Comfortable room but basic

Cons:

Wasn’t the cleanest room , pool is small and you can’t get anywhere without a car. Needs a bit of maintenance

2026-09-12 • via Nuitee
E
Erica Guerra • solo_traveller • us
7
2026-09-11 • via Nuitee
L
Liliana • couple • us
1
2026-09-10 • via Nuitee
M
Mercedes • couple • us
10
Comodidad y confort
Pros:

Las camas eran muy cómodas y todo muy limpio

Cons:

Es un poco caro

2026-09-09 • via Nuitee
D
Desiree • couple • us
3
It allowed me to sleep and do what needed to be done but I wouldn't ever do it again.
Pros:

I loved the location and the majority of the staff was kind, talkative and helpful. The beds and pillows were pretty comfortable. Shampoo, conditioner and soap was all provided. It was a perfect location for what we needed and why we were staying there. It wasn't far from the pier, restaurants and the beach. Just a quick uber ride and same for the ship port as we were taking a cruise.

Cons:

I have never stayed anywhere else except Holiday inn's and Holiday Express. I travel a lot and I have always loved these hotels for the cost. This one, I don't feel i should be charged what I was charged whatsoever!!!! The place had a horrible mildew smell and rotting areas. The ceilings had holes EVERYWHERE and leaking water as you walked around. Even the front desk staff was getting dripped on as they were helping customers. We stayed there 2 nights. And the 2nd room we ended up in stunk more than the first. The carpet on the far side of the room near the window was soaking wet. We let them know and they offered us towels to put down. Eventually, someone came up and vacuumed up some of the water but it didn't do mich, it was wet the entire day and night so we couldn't walk over there to use that portion of the room. The bathroom didn't look like it had been cleaned which was a shock to me. I had never had this experience before and I am very disappointed. We weren't there long but I do know if we go back, I will be finding a different hotel.

2026-09-08 • via Nuitee
D
DeGrange • solo_traveller • us
7
Decent stay
Pros:

The hotel was very close to the pier and the port, the staff was very friendly and accommodating, the pool was very nice.

Cons:

We did not like that we had to switch rooms because our initial room was not cleaned well and had an odor. But the 2nd room was nice and clean. We also did not like the parking on the side of the building, it was desolate and scary.

2026-09-03 • via Nuitee
J
Julio Cesar • family_with_children • us
9
2026-09-02 • via Nuitee
S
Stephen • couple • us
2
Definitely won’t revisit this location.
Pros:

Nothing

Cons:

For starters the mold in the bathroom was discussing. The ac was leaking water in my room and the towels stunk something terrible. When I left I expressed my concerns about it and they said yeah we know. They also couldn’t provide me with a paper receipt.

2026-08-31 • via Nuitee
E
evelyn • solo_traveller • it
3
2026-08-31 • via Nuitee
D
Deborah • family_with_children • us
10
2026-08-27 • via Nuitee
B
Bret • couple • us
3
2026-08-24 • via Nuitee
G
Garden • solo_traveller • us
10
2026-08-20 • via Nuitee
M
maria • extended_group • us
10
2026-08-11 • via Nuitee
C
Cox • solo_traveller • us
10
Holiday Inn Broadway Galveston, Tx
Pros:

Nice location, away from the tourist area, but a short easy drive to the Seawall and the Strand. There's a pool, it was clean and was refreshing after a long day of site seeing and time on the beach. The rooms were comfortable, good hotel for those looking for nice affordable lodging.

Cons:

Nothing comes to mind, all and all had an enjoyable stay.

2026-08-10 • via Nuitee
N
NIsar • couple • pk
3
Terrible
2026-08-05 • via Nuitee
D
Diana Goroh • family_with_children • us
1
Pros:

Bad

Cons:

Na

2026-08-04 • via Nuitee