Hotel Sardonyx Ueno

Hotels
8.2 (3399 reviews)
Taito-ku Ueno 6-6-7 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Poor breakfast quality

Categories

Cleanliness
7.91
Some reviews mention dirty carpets and issues with smells, reflecting lower expectations.
Service
9.38
The staff is described as very helpful and efficient, indicating strong service quality.
Location
9.42
Multiple reviews highlight a great location, close to transit and shops.
Room Quality
7.37
Rooms are frequently mentioned as small and poorly designed compared to expectations.
Amenities
8.4
Basic amenities are available, but included breakfast is often criticized.
Value for Money
7.86
Some reviews mention that the price might not match the room size and service quality.
Food and Beverage
6.91
Reviews frequently mention poor breakfast quality and limited options.
Overall Experience
8.38
Summarized guest feelings highlight a reasonable stay, though with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Modern Comfort and Convenience

Hotel Sardonyx Ueno offers modern comfort with free Wi-Fi, LCD TVs with international channels, and en suite bathrooms with shower attachments.

Perfect Location for Exploring

Conveniently located near Ueno Park, Ameyoko Market, and various subway stations, the hotel provides easy access to Tokyo's top attractions within minutes.

Convenient Amenities

Guests can enjoy a complimentary set-menu breakfast, laundry facilities, and even Italian dining options at Cafe Italian Tomato.

Book your stay at Hotel Sardonyx Ueno for a seamless blend of convenience and comfort during your Tokyo adventures.

Important information:

The free breakfast is served between 06:45-09:45. Guests can choose from among breakfasts featuring toast, a hot dog,pancakes. Each breakfast also comes with minestrone soup and coffee or tea.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 3399 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.38
D
Dave • solo_traveller • au
6
Great location, forget the breakfast
Pros:

Location

Cons:

Terrible breakfast. And they said it was free, it wasn’t. Not enough lifts

2026-06-20 • via Nuitee
J
Jakub • family_with_children • pl
8
2026-06-18 • via Nuitee
S
San Juan • family_with_children • gu
8
2026-06-17 • via Nuitee
L
Li-Nien • family_with_children • tw
8
地點便利
Pros:

地點

Cons:

房間尺寸太小

2026-06-16 • via Nuitee
M
Maciej • family_with_children • pl
10
2026-06-16 • via Nuitee
M
Myriam Itzaskun • solo_traveller • es
8
2026-06-16 • via Nuitee
W
White • couple • au
7
Good, economical option for visiting Tokyo
Pros:

Location was great. Close to public transport and plentiful restaurants.

Cons:

Our welcome was disappointing. Staff seemed grumpy and uninterested.

2026-06-16 • via Nuitee
A
Ange • family_with_children • us
10
Our family had a wonderful first night in Tokyo at Hotel Sardonyx Ueno!
Pros:

Excellent location close to Ueno station, Skyliner stop from Narita, Asakusa, Akihabara, shopping…

Cons:

Room was small but very efficient.

2026-06-09 • via Nuitee
Y
Yogesh • family_with_children • ae
2
2026-06-08 • via Nuitee
M
Maciej • family_with_children • pl
10
2026-06-07 • via Nuitee
L
Lee • solo_traveller • tw
10
2026-06-07 • via Nuitee
A
Anqi • solo_traveller • nz
8
Pros:

Excellent location close to train hand subway station

Cons:

Hotel a bit dated

2026-06-04 • via Nuitee
T
tamabepri • family_with_children • es
7
Recomendable para un para un par de noches
Pros:

Tiene amenities para utilizar, el servicio muy amable tiene servicio de envío de maletas.

Cons:

La habitación demasiado pequeña.

2026-06-01 • via Nuitee
A
Angelica • couple • au
7
2026-06-01 • via Nuitee
N
Nathan • couple • au
9
2026-06-01 • via Nuitee
K
Kittisakano • family_with_children • th
10
Book now, don't hesitate! You'll be impressed.
2026-06-01 • via Nuitee
A
Annika Maria • couple • de
8
Pros:

Sauberes Hotel in guter Lage. Die Zimmer und das Bad sind zwar recht klein, aber das ist in Japan ja nichts Ungewöhnliches.
Das Personal war durchweg freundlich und hat mir auch beim Verschicken meines Gepäcks geholfen.

Die Lage ist wirklich klasse. Der Ameyoko Market mit vielen Restaurants und Geschäften ist direkt in der Nähe und auch die Anbindung an die U-Bahn ist super.

Cons:

Vom Frühstück war ich allerdings etwas enttäuscht. Die vielen positiven Bewertungen kann ich nicht ganz nachvollziehen. Die Auswahl ist recht begrenzt und meiner Meinung nach nicht besonders ausgewogen. Außerdem kosten einige Gerichte extra, was ich bei einem gebuchten Frühstück etwas schade finde.

2026-05-31 • via Nuitee
湘芸 • family_with_children • tw
7
2026-05-31 • via Nuitee
華禛 • family_with_children • tw
10
雖然房間小，但是除此之外什麼都很好，房間很安靜，我們住宿四個晚上，完全沒聽到別的旅客的聲音，房間又乾淨又整潔，床也很好睡。一樓大廳有免費的好喝的蜜桃紅茶，我每天都喝。
Pros:

安靜、乾淨

Cons:

房間太小，但東京的房間都這樣

2026-05-30 • via Nuitee
K
Kanittha • extended_group • th
7
Cons:

อาหารเช้าเป็นขนมปังหรือแพนเค็ก ต้องเลือกอย่างเดียว มีให้เลือกน้อยมาก ถ้าต้องการเลือกเพิ่ม จ่ายเงินเพิ่ม

2026-05-30 • via Nuitee