Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast
Good amenities
Cons:
Pillows were too hard

Categories

Cleanliness
9.31
The rooms were large, bright, and very clean; hotel was spotless.
Service
9.78
Staff were friendly and helpful; exceptional service throughout the stay.
Location
9.82
Very good location. Only five minutes walk from the old town.
Room Quality
9.27
Rooms were comfortable and clean, with a lovely view.
Amenities
9.3
Spa facilities were professional and relaxing.
Value for Money
8.76
Overall good experience considering pricing.
Food and Beverage
9.31
Breakfast was very good, with a large and varied selection.
Overall Experience
9.68
Great hotel with good amenities and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

Luxurious Accommodation in Tranquil Hoi An

Relaxation and Wellness: Enjoy a rejuvenating experience at our spa, stay active at the fitness centre, and take a refreshing dip in the swimming pool.

Culinary Delights: Indulge in a culinary journey at our on-site restaurant offering a mix of local and international cuisines.

Convenience and Comfort: From free WiFi to air-conditioned rooms with modern amenities, we ensure a comfortable stay for our guests.

Experience the charm of Hoi An at Silkotel Hoi An and book your stay with us for a memorable getaway.

Important information:

Please note that property is not located on the beach, but have access to their own private beach areas on An Bang Beach.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 13 years old stay for VND 600,000 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for VND 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 447 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
D
Didier extended_group fr
9
Excellent rapport qualité prix !
Pros:

Très bon emplacement, chambres confortables et bonne literie ! Personnel très efficace et très sympathique ! Piscines sympa ! Je recommande !

Cons:

Rien

2026-07-25 via Nuitee
W
WONG solo_traveller my
9
Pros:

Location and services

2026-07-24 via Nuitee
A
Amelia couple nz
10
2026-07-22 via Nuitee
O
Ofer couple il
9
great staff, really care
2026-07-22 via Nuitee
C
Corey solo_traveller au
10
2026-07-19 via Nuitee
S
Sam family_with_children au
8
2026-07-08 via Nuitee
V
Voyage27669994869 Couples Grimsby, Lincolnshire, England
10
Great holiday wonderful experience
Pros:

The hotel and the staff are all a credit to the company the Manager Violet could not do enough to ensure we had a brilliant experience both in the hotel and Hoi an she was ably supported by her colleagues Alice on reception in the restaurant Lisa and Lily were always very attentive if I could name all the staff I would do as each and everyone of them contributed to a wonderful stay in Hoi an
Helen and Paul England

2026-07-03 via Tripadvisor
T
TusharT172 Couples
10
Great stay
Pros:

Room was good, got a nice anniversary room upgrade and pastries, room was also decorated for us. Really liked the breakfast. Thanks to Alice and Tina for their service

2026-07-02 via Tripadvisor
A
Andrew couple nz
9
Excellent hotel witn attentive staff, great food, and very close to Hoi An’s centre. Thank you for a great stsy.
Pros:

Clean + great staff + fantastic breakfast buffet + excellent location

Cons:

Was not not told about renovation work which closed one pool.

2026-06-23 via Nuitee
L
Laetitia couple au
9
2026-06-16 via Nuitee
S
Sel solo_traveller mx
9
2026-06-13 via Nuitee
R
Roving31124062631 Friends getaway Los Angeles, California
10
Not fancy but had a cozy feeling
Pros:

Me and my bf stayed during a super crowded weekend in Hoi An. Outside streets were noisy because of all the tourists but inside hotel felt calm. We had a small window facing little street and could hear vendors in the morning. After floating lantern event we came back for foot massage. Anna’s pressure was perfect for us.

2026-06-05 via Tripadvisor
P
Passenger35201498167 Family
10
good
Pros:

I really enjoyed Hoi An. We stayed here for one night. The hotel is close to the old town, making it convenient for getting around. The breakfast was varied. The staff were lovely, especially Lily.

2026-06-03 via Tripadvisor
D
Dreamer02790876510 Business
10
Stayed for work but ended liking the place
Pros:

normally dont write reviews but this stay was comfortable enough. Room was not luxury or anything but very clean and AC worked strong during the June heat. Breakfast was simple, not too many random dishes which I actually liked. Reception lady remembered I always drink black coffee in the morning, small thing but kinda nice honestly.

2026-06-02 via Tripadvisor
V
Victor solo_traveller gb
10
Memorable
Pros:

Staff are wonderful

Cons:

Morning coffee

2026-06-02 via Nuitee
O
Odyssey40746487019 Solo travel Copenhagen, Zealand
10
My legs felt dead before this massage
Pros:

Honestly I only booked 30 mins foot massage but ended doing 60. The lady pressed really hard on my calves, painful but good pain haha. June weather in Hoi An was crazy hot so the cool room felt amazing. They used some ginger balm that smelled pretty relaxing. Slept like a rock after.

2026-05-31 via Tripadvisor
V
vincent solo_traveller au
8
2026-05-27 via Nuitee
I
Inspire60134478793 Family London, England
10
Rainy afternoon in Hoi An but still nice
Pros:

We came around the end of May when sudden rain started almost every evening. Staff gave towels right away when we walked in all wet lol. My kid loved the pancake station at breakfast and kept asking for more. Room was quiet enough at night, only heard some bicycles outside in the morning. Old Town was super close so my parents didn’t need walk too much.

2026-05-26 via Tripadvisor
N
nguy_nh_um2021 Family Bacau, Bacau County, Northeast Romania
10
An Amazing First Impression of Vietnam
Pros:

We have traveled to Vietnam twice, and this was the very first hotel we stayed at when arriving in Da Nang. Silkotel left us with such a wonderful impression. The value for money is outstanding. The staff were absolutely amazing, especially Peter and many others whose names I unfortunately cannot remember. Everyone was professional, friendly, attentive, and truly dedicated to making every guest’s stay perfect.

2026-05-23 via Tripadvisor
C
Canevali solo_traveller fr
8
Pros:

L'emplacement et l'accueil et l'ambiance de l'hôtel. R

Cons:

RAS

2026-05-19 via Nuitee