Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast
Good amenities
Cons:
Pillows were too hard

Categories

Cleanliness
9.31
The rooms were large, bright, and very clean; hotel was spotless.
Service
9.78
Staff were friendly and helpful; exceptional service throughout the stay.
Location
9.82
Very good location. Only five minutes walk from the old town.
Room Quality
9.27
Rooms were comfortable and clean, with a lovely view.
Amenities
9.3
Spa facilities were professional and relaxing.
Value for Money
8.76
Overall good experience considering pricing.
Food and Beverage
9.31
Breakfast was very good, with a large and varied selection.
Overall Experience
9.68
Great hotel with good amenities and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

Luxurious Accommodation in Tranquil Hoi An

Relaxation and Wellness: Enjoy a rejuvenating experience at our spa, stay active at the fitness centre, and take a refreshing dip in the swimming pool.

Culinary Delights: Indulge in a culinary journey at our on-site restaurant offering a mix of local and international cuisines.

Convenience and Comfort: From free WiFi to air-conditioned rooms with modern amenities, we ensure a comfortable stay for our guests.

Experience the charm of Hoi An at Silkotel Hoi An and book your stay with us for a memorable getaway.

Important information:

Please note that property is not located on the beach, but have access to their own private beach areas on An Bang Beach.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9.4
Based on 454 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
A
Annette M • couple • au
10
Excellent stay
Pros:

Central location. staff were awesome. Room comfortable

2026-08-19 • via Nuitee
M
Mimi • couple • au
4
Wouldn’t return, not worth the money
Pros:

Location was fabulous. Right next to old town

Cons:

We paid a much higher price than our friends for the Villa option, as it was the last room left compared to their base option.
Don’t waste your money - the rooms are almost identical! Same size, slightly different layout. There room was actually better than ours. Such a waste of money that we didn’t extend our stay and went elsewhere.
The noise was ridiculous from other guests. They were screaming and yelling when arriving and departing their rooms at all hours of the day and night.
Bathroom was outdated with shower in the bath.
The main pool was good; the second pool located in the basement was not great. More of a kids or family option.
Breakfast was ok - not much western option - thing to write home about.
The staff were lovely and we did enjoy a drink in the foyer happy hour.

2026-08-19 • via Nuitee
P
Pauleen • couple • au
9
I would definitely re book a return holiday to Hanoi and stay at Silkotel
Pros:

Staff very accommodating and friendly

Cons:

It had everything that we were looking for. Location to old town was only a few minutes away by foot

2026-08-19 • via Nuitee
M
maria regina • extended_group • ph
8
We love hoi an. Hotel is okey
Pros:

Location

Cons:

Policy … can’t eat in the room

2026-08-14 • via Nuitee
E
EUGENIO • extended_group • it
10
Top in hoi an
Pros:

Bellissima struttura
A due minuti dal centro
Pulitissima stanze splendide
Da tornarci

Cons:

Assolutamente nulla

2026-08-08 • via Nuitee
D
Didier • extended_group • fr
9
Excellent rapport qualité prix !
Pros:

Très bon emplacement, chambres confortables et bonne literie ! Personnel très efficace et très sympathique ! Piscines sympa ! Je recommande !

Cons:

Rien

2026-07-25 • via Nuitee
W
WONG • solo_traveller • my
9
Pros:

Location and services

2026-07-24 • via Nuitee
A
Amelia • couple • nz
10
2026-07-22 • via Nuitee
O
Ofer • couple • il
9
great staff, really care
2026-07-22 • via Nuitee
C
Corey • solo_traveller • au
10
2026-07-19 • via Nuitee
S
Sam • family_with_children • au
8
2026-07-08 • via Nuitee
V
Voyage27669994869 • Couples • Grimsby, Lincolnshire, England
10
Great holiday wonderful experience
Pros:

The hotel and the staff are all a credit to the company the Manager Violet could not do enough to ensure we had a brilliant experience both in the hotel and Hoi an she was ably supported by her colleagues Alice on reception in the restaurant Lisa and Lily were always very attentive if I could name all the staff I would do as each and everyone of them contributed to a wonderful stay in Hoi an
Helen and Paul England

2026-07-03 • via Tripadvisor
T
TusharT172 • Couples
10
Great stay
Pros:

Room was good, got a nice anniversary room upgrade and pastries, room was also decorated for us. Really liked the breakfast. Thanks to Alice and Tina for their service

2026-07-02 • via Tripadvisor
A
Andrew • couple • nz
9
Excellent hotel witn attentive staff, great food, and very close to Hoi An’s centre. Thank you for a great stsy.
Pros:

Clean + great staff + fantastic breakfast buffet + excellent location

Cons:

Was not not told about renovation work which closed one pool.

2026-06-23 • via Nuitee
L
Laetitia • couple • au
9
2026-06-16 • via Nuitee
S
Sel • solo_traveller • mx
9
2026-06-13 • via Nuitee
R
Roving31124062631 • Friends getaway • Los Angeles, California
10
Not fancy but had a cozy feeling
Pros:

Me and my bf stayed during a super crowded weekend in Hoi An. Outside streets were noisy because of all the tourists but inside hotel felt calm. We had a small window facing little street and could hear vendors in the morning. After floating lantern event we came back for foot massage. Anna’s pressure was perfect for us.

2026-06-05 • via Tripadvisor
P
Passenger35201498167 • Family
10
good
Pros:

I really enjoyed Hoi An. We stayed here for one night. The hotel is close to the old town, making it convenient for getting around. The breakfast was varied. The staff were lovely, especially Lily.

2026-06-03 • via Tripadvisor
D
Dreamer02790876510 • Business
10
Stayed for work but ended liking the place
Pros:

normally dont write reviews but this stay was comfortable enough. Room was not luxury or anything but very clean and AC worked strong during the June heat. Breakfast was simple, not too many random dishes which I actually liked. Reception lady remembered I always drink black coffee in the morning, small thing but kinda nice honestly.

2026-06-02 • via Tripadvisor
V
Victor • solo_traveller • gb
10
Memorable
Pros:

Staff are wonderful

Cons:

Morning coffee

2026-06-02 • via Nuitee